Operation Fresh Start Jobs (NOW HIRING)

Fresh Start Intake Technician

Manatee County Sheriff's Office

$39,374.40 - $61,027.20 Annually

Fresh Start, FL

Full-time

Under the general direction of a Law Enforcement Sergeant, this position performs duties of a responsible nature related to the operation of the Fresh Start shelter facility for homeless individuals and homeless inmates reentering the community from the jail in need of assistance getting to a state of self-sufficiency. Intake Technicians will work directly with Fresh Start residents, mental health providers, and law enforcement in accordance with Sheriff's Office General Orders. Technicians are expected to work both independently and in a team environment. ***NOTE*** This position is considered essential and, in the event of an emergency or natural disaster, employee must respond to work . Expected Start Date: Approximately late September to October 2026. Hiring timeline is subject to change.

• Ability to communicate effectively verbally and in writing.
• Ability to recognize potentially unsafe, volatile, or escalating situations and respond in accordance with agency policy and procedures.
• Ability to react quickly and calmly to emergency situations/make effective decisions.
• Knowledge of state laws, local ordinances, and agency policies, procedures, and orders.
• Ability to effectively utilize equipment and devices assigned to the area of responsibility and report emergencies and equipment failures in a timely manner.
• Ability to comprehend and perform verbal and written instructions.
• Ability to comprehend and perform all duties related to the position and do so without posing a direct threat to the safety or health of other individuals in the workplace.
• Attend and pass a basic food safety, storage, and preparation class as provided by the agency.
• Attend and pass basic courses in mental health/drug abuse education as provided by the agency.
• Basic skill in the use of computers/data entry.

• May involve lifting, carrying, pushing, and/or pulling. Must be able to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Tasks may also involve standing, sitting, or walking for long periods.
• Visual perception and discrimination are required as well as being able to isolate and distinguish critical sounds.

Tasks

• Monitor video and audio equipment, electronic doors, fire alarm systems, intercom/public address systems and light circuit panels.
• Observe and document pertinent information provided during intake and through daily interactions, to include basic computer/data entry skills.
• Identify residents' controlled substances and injectable medications by labeling and storing appropriately; conducting medication disbursement as needed for residents, ensuring proper disposal of diabetic supplies and sharps.
• Observe the need for and obtain hygiene supplies and clean clothing for the residents.
• Use de-escalation techniques when dealing with mentally ill and/or intoxicated individuals until a deputy, social worker, or other appropriate staff member can respond.
• Recognize signs of impairment and take appropriate action.
• Implement resident housing assignment changes as needed or directed.
• Prepare reports and documentation.
• Arrange transportation for residents to/from programs, bus stations, and other shelters.
• Contact appropriate law enforcement/licensed clinical health worker for potential Baker Act situations.
• Coordinate on-site meal service for residents.
• Initiate emergency procedures when necessary.
• Completes assigned work correctly, on time, within budget, and according to agency policy.
• Performs other related duties as assigned.

This list is not intended to be all-inclusive, and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary.

Policies

• Arrives on time for work, limits breaks, and lunches to the allotted time, and leaves on time. Uses leave in accordance with General Orders. Communicates and cooperates with management in providing proper notice of leave patterns and amounts of leave usage (not including legitimate, properly scheduled and approved leave, and protected leave).
• Volume of work accomplished is consistent with position requirements and produced within quality tolerance standards.
• Works with other team members to achieve group goals by contributing ideas in group settings, accepting ideas contributed by others, operating within team rules, participating in team activities (i.e. meetings), working with team members to improve job knowledge and skills, putting team goals over personal goals, and supporting team leaders once decisions are made.
• Follows standard office procedures, safety policies and procedures and Agency General Orders.
• Maintains professional interpersonal relationships through appropriate verbal and emotional responses to the public, coworkers, and supervisors, while presenting a professional appearance consistent with agency standards for cleanliness and grooming.
• Operates and cares for equipment, tools, and vehicles according to prescribed standards and schedules.
• This position is considered essential and, in the event of an emergency or natural disaster, employee must respond to work.
• Follows safety procedures; participates in promoting safety on the job.

• High School Diploma or Equivalent (GED)
• Two years of consistent work history or school attendance
• Valid Florida Driver's License

• Excellent State Retirement
• Uniforms for Specific Civilian Personnel
• 12 Holidays Per Year (includes employee's birthday)
• Excellent Vacation Plan - Start accruing two weeks of vacation time earned by the end of your first year
• Sick Leave - 12 days per year, accrued by pay period
• Life Insurance - Equals annual base salary
• Health Insurance (optional)
• Dental (optional)
• Take-Home Vehicle for Specific Civilian Personnel
• Career Service - After one year of satisfactory continuous service
• Deferred Compensation Plan (optional)
• Direct Payroll Deposit (any banking institution)
• Disability Insurance (long-term disability)
• College Tuition Reimbursement Program
• Extensive Wellness Program- Click here