Operating Executive Jobs in Burnaby, BC (NOW HIRING)

Position Summary

The Chief Executive Officer will provide strategic, operational, financial, and cultural leadership to a publicly traded company operating a franchise-based business model.

Reporting to the Board of Directors, the CEO will be responsible for defining and executing the Company’s next phase of growth, strengthening its financial and operating foundation, expanding and optimizing the franchise network, and building long-term shareholder value.

This is a hands-on leadership mandate suited to an accomplished executive who can balance growth ambition with disciplined execution. The successful candidate will bring experience leading a public company or similarly complex organization, scaling a franchise or multi-location business, developing high-performing leadership teams, and navigating capital markets.

The CEO will serve as a visible and credible leader to employees, franchise partners, investors, customers, strategic partners, and the Board of Directors.

Key Responsibilities

Strategy and Corporate Leadership

• Develop and execute a clear, actionable corporate strategy aligned with the Company’s long-term vision and financial objectives.
• Translate strategic priorities into measurable operating plans, performance targets, and organizational accountabilities.
• Evaluate new markets, products, partnerships, acquisitions, and other opportunities that support sustainable growth.
• Lead the Company through its next stage of development while maintaining focus, financial discipline, and operational accountability.
• Provide the Board with timely, transparent, and commercially grounded advice on strategy, performance, risk, and capital allocation.

Franchise Growth and Performance

• Lead the continued development, expansion, and optimization of the Company’s franchise network.
• Strengthen the systems used to recruit, onboard, support, and retain successful franchise partners.
• Improve franchisee economics, unit-level performance, operational consistency, and customer experience.
• Establish clear standards, reporting practices, and performance expectations across the franchise system.
• Build trusted, productive relationships with franchise partners and ensure their perspectives are appropriately reflected in corporate decision-making.
• Assess opportunities for domestic and international expansion based on commercial viability and organizational readiness.

Financial Leadership and Capital Management

• Strengthen the Company’s financial position through disciplined cash management, forecasting, budgeting, and capital allocation.
• Establish a credible path toward sustainable revenue growth, improved margins, profitability, and positive cash flow.
• Closely monitor liquidity, working capital, operating expenses, and return on invested capital.
• Evaluate financing alternatives and lead capital-raising initiatives when required.
• Assess investments, acquisitions, partnerships, and other strategic initiatives using clear financial and commercial criteria.
• Partner with the finance team and Board to ensure reliable financial reporting, strong internal controls, and long-term financial sustainability.

Public Company and Investor Leadership

• Serve as a primary spokesperson for the Company with shareholders, investors, analysts, regulators, and the broader capital markets community.
• Develop a clear and credible investor narrative supported by measurable performance and transparent communication.
• Lead quarterly and annual investor communications, shareholder meetings, presentations, and market engagement.
• Work closely with the Board and external advisers on corporate governance, disclosure, financing, and regulatory matters.
• Ensure compliance with all applicable securities laws, exchange requirements, governance standards, and public-company reporting obligations.
• Build confidence in the Company’s strategy, leadership, and ability to execute.

Operational Excellence

• Assess the Company’s operating model, organizational structure, systems, and processes, identifying opportunities for improvement.
• Implement scalable infrastructure and operating practices that support growth without creating unnecessary complexity or cost.
• Establish meaningful KPIs, reporting rhythms, and performance-management systems across the business.
• Improve execution, accountability, decision-making, and cross-functional collaboration.
• Ensure the organization has the appropriate capabilities, resources, and controls to deliver against its strategic priorities.
• Maintain a strong focus on customer experience, franchise partner support, quality, and brand reputation.

Leadership and Culture

• Build, develop, and retain a capable, accountable, and cohesive executive leadership team.
• Clarify organizational roles, decision rights, and performance expectations.
• Foster a culture grounded in integrity, accountability, collaboration, transparency, and results.
• Develop leadership capability and succession depth throughout the organization.
• Communicate clearly and consistently, particularly during periods of transition or change.
• Build alignment among the Board, leadership team, employees, and franchise partners.

Risk Management and Governance

• Identify and proactively manage financial, operational, regulatory, reputational, and strategic risks.
• Maintain open and transparent communication with the Board regarding Company performance, emerging risks, and significant business decisions.
• Support strong corporate governance practices and ensure management decisions are aligned with the interests of the Company and its shareholders.
• Maintain high standards of integrity, ethical conduct, and accountability throughout the organization.

Candidate Profile

The successful candidate will be a commercially minded and financially disciplined executive who combines strategic perspective with a willingness to remain closely involved in execution.

They will be comfortable operating in an entrepreneurial, resource-conscious environment and will understand how to prioritize initiatives, allocate capital carefully, and build organizational maturity while continuing to pursue growth.

The ideal candidate will demonstrate credibility with a wide range of stakeholders and possess the judgment, confidence, and emotional intelligence required to lead the Company through a significant leadership transition.

Required Experience

• Senior executive experience as a Chief Executive Officer, President, Chief Operating Officer, divisional leader, or equivalent.
• Experience within a publicly traded company or an organization with comparable governance, reporting, investor, and regulatory requirements.
• Demonstrated success leading and scaling a franchise, dealer, distribution, multi-unit, or similarly decentralized business.
• Proven responsibility for financial performance, including revenue, profitability, cash flow, budgeting, and capital allocation.
• Experience working directly with a Board of Directors.
• Strong understanding of public-company governance, disclosure obligations, financial reporting, and capital markets.
• Demonstrated ability to lead organizational growth, transformation, or operational improvement.
• Experience building and leading high-performing executive teams.
• Strong commercial judgment and the ability to make effective decisions in a fast-moving, resource-constrained environment.

Preferred Experience

• Direct experience as a CEO or President of a small- or mid-cap public company.
• Experience raising debt or equity capital and engaging with retail and institutional investors.
• Background in renewable energy, solar, home services, construction, franchising, or another field-based service business.
• Experience improving cash flow, margins, and operating efficiency.
• Experience leading a founder transition or succeeding a founder-led executive.
• Exposure to mergers and acquisitions, corporate development, or strategic partnerships.
• Experience managing international growth or emerging-market initiatives.
• Familiarity with businesses combining franchise revenue, product sales, services, and project-based revenue.

Core Leadership Competencies

• Strategic and commercially grounded
• Financially disciplined
• Operationally hands-on
• Decisive and accountable
• Credible with investors and the Board
• Skilled in franchise and stakeholder relations
• Clear and transparent communicator
• Collaborative, with strong emotional intelligence
• Comfortable leading through ambiguity and change
• Able to balance growth with risk management
• High integrity and sound business judgment
• Focused on measurable execution and results

Initial Priorities

During the first 12 months, the CEO will be expected to:

• Complete a comprehensive assessment of the Company’s strategy, financial position, operations, leadership structure, and franchise network.
• Establish a focused strategic plan with clear priorities, milestones, and financial targets.
• Strengthen cash-flow management, forecasting, cost controls, and capital-allocation discipline.
• Improve the performance, support, and engagement of the franchise network.
• Assess the Company’s organizational structure and build the leadership capabilities required for its next stage.
• Strengthen investor communication and market credibility.
• Develop a realistic and executable plan for sustainable growth and improved shareholder returns.
• Lead an orderly and constructive transition from the outgoing CEO.

Key Measures of Success

• Revenue growth and quality of revenue
• Gross margin and EBITDA improvement
• Cash-flow performance and liquidity
• Progress toward sustainable profitability
• Franchisee recruitment, retention, and satisfaction
• Same-location and unit-level performance
• Operational efficiency and cost discipline
• Effectiveness of capital allocation
• Investor confidence and quality of market communication
• Employee engagement and leadership-team effectiveness
• Successful completion of the CEO transition
• Delivery of agreed strategic priorities and milestones