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Technology|Enterprise Portals and Content Management Administration|Documentum

Technical Skills 2

Overview

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

Area Of Responsibility

• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided.
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions.
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability.
• Conduct code reviews, do changes to the codebase and maintain code repositories.
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards.
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications.
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability.
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects.

Your Contribution to the Team

• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands‑on coding experience.
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross‑functional teams and do software integration.

Required Skill and Experience Technical Expertise

• Hands‑on experience in Documentum ECM (D2/Webtop/xCP/Product Suite).
• Strong understanding of:
  • Content repositories & metadata models
  • Document management workflows
  • Capture, classification, archival, retention
  • Integrations with CRM, ERP, SAP, or custom applications
• Knowledge of cloud-hosted Documentum (OpenText) is a plus.

Program Management Skills

• Demonstrated success managing multi‑year transformation programs.
• Expertise in Agile/Waterfall methodologies and PM tools (Jira, MS Project, etc.).

Soft Skills

• Excellent communication, stakeholder handling, and executive presentation skills.
• Strong analytical and problem‑solving mindset.
• Ability to manage multiple workstreams and cross‑functional teams.

Preferred Skill and Experience Technical & Functional Oversight

• Oversee end‑to‑end Documentum architecture, integrations, and configurations.
• Coordinate with technical leads on Documentum components, including:
  • Installation of Documentum X2
  • D2 / Webtop
  • xCP / BPM workflows
  • Documentum Content Server
  • Repository migration & metadata modeling
  • API‑based integrations (REST/SOAP)
• Ensure documentation, design artifacts, and deployment checklists are complete.

Vendor & Partner Management

• Manage third‑party implementation partners and contractors.
• Track vendor deliverables, SLAs, and quality metrics.
• Evaluate new tools or add‑ons such as Captiva, InfoArchive, Adobe integration, etc.

Process, Compliance & Quality

• Ensure solution meets regulatory, audit, and information governance standards.
• Drive SIT, UAT, training, and production cutover activities.
• Establish best practices for content lifecycle management and change management.

Budgeting & Resource Planning

• Manage program budget, contracts, and financial tracking.
• Forecast and allocate internal/external resources efficiently.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits:

• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.