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Open Government Jobs in Minnesota (NOW HIRING)

Kitware

Technical Leader of AI

Minneapolis, MN · On-site

Our solutions embrace deep learning and add measurable value to government agencies, commercial ... Kitware employs an open source business model to foster extended, collaborative communities, and to ...

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All JobsOpen Government JobsOpen Government Jobs in Minnesota

Open Government information

See Minnesota salary details

$19.4K

$54.3K

$121K

How much do open government jobs pay per year?

As of Sep 1, 2026, the average yearly pay for open government in Minnesota is $54,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,378.00 and $52,953.00 per year, depending on experience, location, and employer.

What is open government?

Open government is a governing approach that emphasizes transparency, accountability, and public participation in decision-making. It involves making government data, processes, and information accessible to the public, enabling citizens to engage with and influence government actions. This approach fosters trust between the government and its citizens and encourages innovative solutions to public challenges. Open government initiatives often include open data portals, public consultations, and collaborative policymaking.

What are the key skills and qualifications needed to thrive in an open government role, and why are they important?

To thrive in an Open Government role, you need expertise in public administration, data analysis, and transparency initiatives, often supported by a background in political science, public policy, or related fields. Familiarity with data management tools, open data platforms, and relevant legal frameworks is typically required. Strong communication, stakeholder engagement, and problem-solving skills help foster collaboration and trust with the public and other government entities. These abilities ensure effective implementation of transparency, accountability, and citizen participation initiatives fundamental to open government.

What are some common challenges faced when working in an open government role, and how can they be addressed?

Professionals in Open Government roles often encounter challenges related to balancing transparency with privacy, managing large volumes of public data, and fostering effective collaboration among diverse stakeholders. Navigating legal and ethical considerations while ensuring information is accessible and understandable to the public is a key part of the job. Addressing these challenges typically involves staying current with data governance best practices, working closely with legal teams, and engaging with community partners to build trust and encourage civic participation.

What is the difference between Open Government vs Public Policy Analyst?

AspectOpen GovernmentPublic Policy Analyst
Required CredentialsBachelor's degree often in political science, public administration, or related fieldsBachelor's or master's degree in public policy, political science, or related areas
Work EnvironmentGovernment agencies, public offices, community organizationsThink tanks, government departments, research institutions
Employer & Industry UsageGovernment entities promoting transparency and citizen engagementAnalyzing policies, advising on legislation, research

Open Government focuses on transparency, public engagement, and implementing policies that promote government openness. Public Policy Analysts analyze, develop, and evaluate policies to inform decision-making. While both roles work within government or related sectors, Open Government emphasizes transparency initiatives, whereas Public Policy Analysts concentrate on policy research and recommendations.

What are popular job titles related to Open Government jobs in Minnesota?

For Open Government jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Open Government jobs in Minnesota look for?

The top searched job categories for Open Government jobs in Minnesota are:

What cities in Minnesota are hiring for Open Government jobs?

Cities in Minnesota with the most Open Government job openings:

Open Government jobs near you
Infographic showing various Open Government job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $54,281 per year, or $26.1 per hour.

Technical Support Specialist - Government

Minneapolis, MN • On-site

Relativity
See more jobs at Relativityexternal

$54K - $80K/yr

Other

Posted 23 days ago

Job description

Posting Type

Hybrid

Job Overview

The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills.
On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working within their product vertical to resolve issues and escalate tickets to other teams and verticals. It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements. You will inform management of important issues regarding personnel, performance, client perception, and project statuses, and work with colleagues to ensure quality service. This role will report to the Manager of Customer Support. The working hours are Monday-Friday with a 9-hour shift ranging from 7am-7pm Central US (United States) Time.
Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance. The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history, drug use, financial records, and a character assessment. If you are unable to obtain the Public Trust clearance, you will be unable to work on the RelativityOne Government product, and your employment, if still in effect, may be terminated.

Job Description and Requirements

Your Role in Action: Technical Skills/Responsibilities

  • Use SQL applications and tools to run basic SQL queries

  • Respond to client questions, problems, and work requestson a daily basis

  • Develop anexpertisein company products and services and the initiative to take an active role in sharing this knowledge with customers

  • Partner with senior level team members as needed to troubleshoot and resolve customer incidents

  • Have or develop the experience to capably perform theTechnical Support Specialistposition responsibilities

Policy and Procedure Skills

  • Followappropriate proceduresfor creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential foraccuratereporting andmaintaininghistorical ticket data

  • Monitor assigned open tickets, contact customers, and update ticketsona timelybasis

  • Provideresponsive support to clients during normal shift hours, when scheduled for early and late shifts, and asidentifiedfor on-call or as requested by management. Early/Late shifts andon-callcould berequired ofthe qualifiedTechnical Support Specialiststaff

  • Complete all daily tasks and projects

  • Track time daily

Expectations of the Role

  • Is flexible to work a 9-hour Monday-Friday shift ranging from 7am-7pm CST with a 1-hour meal break, on-call schedule, or othertime framesspecified by management

  • Able to worka9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding

  • Obtain Public Trustclearancewithin the defined timeline provided by management

  • Provide excellent customer service using the communication methodsdesignatedby Relativity

  • Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries

  • Meet identified goalsregardingcustomer service tech support metrics

  • Commitment to and consistent demonstration of core company values

Your Skills/Qualifications

  • Customer support experience

  • Client-focused and ability to understand expectations

  • Direct experience supporting clients as a primary contact or lead using phone and email

  • Experience troubleshooting complex issues

  • SQL and Windows platform experience

  • Travel 10% of the time

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$54,000 and $80,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support

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