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Open Dealer Exchange Jobs (NOW HIRING)

Open Dealer Exchange

Cybersecurity Architect

Southfield, MI · On-site

$60 - $77.50/hr

Open Dealer Exchange is a dynamic, exciting place to work. Open Dealer Exchange offers a hybrid work model as well as an excellent compensation/benefit package. Responsibilities * Design and ...

Open Dealer Exchange

Cybersecurity Architect

Southfield, MI · On-site

$60 - $77.50/hr

Open Dealer Exchange is a dynamic, exciting place to work. Open Dealer Exchange offers a hybrid work model as well as an excellent compensation/benefit package. Responsibilities * Design and ...

Open Dealer Exchange

Cybersecurity Architect

Southfield, MI · Hybrid

$60 - $77.50/hr

Open Dealer Exchange is a dynamic, exciting place to work. Open Dealer Exchange offers a hybrid work model as well as an excellent compensation/benefit package. Responsibilities * Design and ...

Open Dealer Exchange

Senior Software Developer

Southfield, MI · On-site

$50.25 - $66.50/hr

NET SOFTWARE DEVELOPER - Provider Exchange Network (PEN), a business unit of Open Dealer Exchange, is looking for a reliable Senior .NET Software Developer to join the team at our headquarters in ...

Open Dealer Exchange

Inside Sales Representative

Connect with General Managers, Controllers, and other key decision-makers in auto dealerships to understand their needs and present tailored solutions. * Drive Sales Success: Build rapport and close ...

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All JobsOpen Dealer Exchange Jobs

Open Dealer Exchange information

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$101.5K

$135.6K

$190K

How much do open dealer exchange jobs pay per year?

As of Jul 27, 2026, the average yearly pay for open dealer exchange in the United States is $135,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What is the difference between Open Dealer Exchange vs Automotive Data Specialist?

FeatureOpen Dealer ExchangeAutomotive Data Specialist
CredentialsTypically requires automotive dealership or data management certificationsRequires data analysis, automotive industry certifications, and IT skills
Work EnvironmentDealerships, automotive networks, data exchange platformsData centers, automotive companies, IT departments
Industry UsageUsed for vehicle data exchange, inventory management, and dealer communicationsFocuses on managing, analyzing, and maintaining automotive data systems

Open Dealer Exchange primarily facilitates vehicle data exchange between dealerships and manufacturers, while Automotive Data Specialists focus on managing and analyzing automotive data within organizations. Both roles require industry-specific knowledge but differ in their core functions and work environments.

What is Open Dealer Exchange?

Open Dealer Exchange is a company that develops technology solutions to streamline the automotive retail process, particularly focusing on connecting automotive dealerships with lenders and other service providers. Their platform enables real-time, digital exchange of information, such as credit applications and contract details, between dealerships and financial institutions. This helps reduce paperwork, improve transaction speed, and increase accuracy in automotive financing. Open Dealer Exchange is designed to enhance efficiency and compliance in the auto sales process.

What are the key skills and qualifications needed to thrive as an Open Dealer Exchange professional, and why are they important?

To thrive as an Open Dealer Exchange professional, you need a solid understanding of automotive retail processes, experience with dealer management systems, and knowledge of digital contract and finance operations. Familiarity with technical platforms such as DMS integrations, eContracting systems, and API-based solutions is typically required, along with relevant certifications in IT or automotive finance. Strong analytical skills, attention to detail, and the ability to communicate effectively with both technical and non-technical stakeholders set top performers apart. These skills ensure seamless integration between dealers and lenders, enabling efficient, accurate, and compliant transaction processing in the automotive industry.

How does collaboration typically work between team members at Open Dealer Exchange, and what can new hires expect in terms of cross-departmental projects?

At Open Dealer Exchange, collaboration is a central part of the work environment, particularly as teams often work on projects that intersect technology development, client solutions, and automotive finance processes. New hires can expect to participate in regular cross-functional meetings, where they will collaborate with software engineers, business analysts, and customer support teams to deliver integrated solutions for automotive dealerships and lenders. This structure supports innovation and encourages open communication, giving team members exposure to various aspects of the business and the opportunity to develop a broad skill set.
What cities are hiring for Open Dealer Exchange jobs? Cities with the most Open Dealer Exchange job openings:
What states have the most Open Dealer Exchange jobs? States with the most job openings for Open Dealer Exchange jobs include:
What job categories do people searching Open Dealer Exchange jobs look for? The top searched job categories for Open Dealer Exchange jobs are:
Open Dealer Exchange jobs near you
Infographic showing various Open Dealer Exchange job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $135,625 per year, or $65.2 per hour.
Desktop Support Engineer II

Desktop Support Engineer II

Open Dealer Exchange

Southfield, MI • On-site

Other

Posted 18 days ago

Job description

Description

Open Dealer Exchange (ODE) is seeking a Desktop Support Engineer Level II to support its workforce in Southfield, MI. As a Desktop Support Engineer II, you will provide advanced end-user technical support, manage desktop technologies, and ensure a seamless employee experience across hardware, software, and facility-related IT services. The ideal candidate will have current knowledge and experience in desktop technology, including laptops, telephony, Microsoft suite of software, and Microsoft Active Directory. A demonstrated delivery of customer service through excellent verbal and written communication skills is required. Open Dealer Exchange is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. Open Dealer Exchange offers a hybrid work model as well as an excellent compensation/benefit package.


Responsibilities:

  • Incident & Service Request Management: Work all assigned incidents and service requests within the service desk system in accordance with defined service level agreements (SLAs).
  • End-User Support & Troubleshooting: Provide advanced troubleshooting and resolution for hardware, software, telephony, and peripheral issues to support employee productivity.
  • Desktop Automation & Efficiency: Leverage enterprise desktop automation tools and recommend opportunities to automate and streamline support processes.
  • Hardware & Software Standardization: Analyze, recommend, and support standardized hardware and software solutions across the organization.
  • Process Documentation & Improvement: Document, maintain, and improve procedures related to IT standards, policies, and desktop support best practices.
  • Asset Management: Maintain accurate inventory of hardware, software, and licensing assets to ensure compliance and operational readiness.
  • Onboarding & Offboarding Support: Manage asset provisioning, initial technical setup, user orientation, and asset retrieval for employee onboarding and offboarding.
  • Physical Security & Facilities Support: Manage physical security systems and oversee daily facility operations, including maintenance, repairs, and in-suite facility requests.
  • Facilities Point of Contact: Serve as a primary point of contact for facility-related IT inquiries from employees and management.
  • Special Projects & Collaboration: Participate in IT-related projects and perform additional duties as assigned to support departmental and organizational goals.

Requirements

Job Requirements:

  • Associate degree in computer science or a related field, or an equivalent combination of education, training, or experience.
  • Minimum of 4 years of experience working in Information Technology.
  • Minimum of 2 years of experience in a desktop or end-user support role.

Desired Skills:

  • Hands-on experience supporting Microsoft enterprise environments, including Active Directory, Entra ID, Intune, Group Policy, and/or core networking concepts (DNS/DHCP).
  • Experience supporting end-user devices and peripherals, including laptops, desktops, printers, scanners, and conference room A/V equipment.
  • Familiarity with endpoint management, remote installation, and desktop automation tools in an enterprise environment.
  • Working knowledge of IT service management tools such as ServiceNow.
  • Exposure to networking and telephony technologies, including Cisco Meraki infrastructure and VoIP systems.
  • Strong analytical and troubleshooting skills with the ability to resolve technical issues efficiently.
  • Excellent written and verbal communication skills with a strong customer service focus.
  • Ability to work effectively in a collaborative, team-oriented environment; prior team lead or mentoring experience is a plus.

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