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Online Work From Home Progressive Insurance Customer Service Jobs in Rochester, NY

HMG Careers

Work From Home Sales Specialist

Piffard, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Retsof, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Rochester, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Hemlock, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Newark, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Brockport, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Holley, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Wadsworth, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Fairport, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Hilton, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Lakeville, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Batavia, NY · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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Online Work From Home Progressive Insurance Customer Service information

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How much do online work from home progressive insurance customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for online work from home progressive insurance customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is an online work from home Progressive Insurance customer service representative?

An Online Work From Home Progressive Insurance Customer Service Representative is a remote employee who assists Progressive Insurance customers with their questions, policy changes, claims, billing, and other service needs through phone, chat, or email. These representatives work from their homes while using Progressive’s secure systems to provide support. The role requires strong communication skills, problem-solving abilities, and proficiency with computers. Training is provided remotely, and employees typically have a set schedule with opportunities for advancement. This position enables individuals to work from anywhere with a reliable internet connection while supporting Progressive’s clients.

What are the key skills and qualifications needed to thrive as an online work from home Progressive Insurance customer service representative?

To excel in this role, you need strong customer service skills, problem-solving abilities, and familiarity with insurance products, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center systems, and remote collaboration tools is typically required. Exceptional communication, patience, and self-motivation are soft skills that set top performers apart in a virtual environment. These competencies ensure efficient, empathetic support for customers and contribute to high satisfaction and retention rates while working remotely.

How does working remotely as a Progressive Insurance customer service representative impact daily communication and teamwork?

As a remote Progressive Insurance Customer Service representative, you'll interact with teammates and supervisors primarily through digital channels such as chat, email, and video meetings. While you may not share a physical office, the team stays connected through regular virtual check-ins and collaborative platforms to share updates and resolve customer issues efficiently. This structure encourages self-motivation and strong written communication skills, but also provides plenty of opportunities for support and feedback from peers and leaders. You'll often collaborate with other departments, like claims or technical support, to ensure customers receive accurate and timely assistance.

What is the difference between Online Work From Home Progressive Insurance Customer Service vs Online Work From Home State Farm Insurance Customer Service?

AspectProgressive Insurance Customer ServiceState Farm Insurance Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma or equivalent; insurance licenses often preferred
Work EnvironmentRemote, home-based call center or customer service setupRemote, home-based call center or customer service setup
Employer & Industry UsageProgressive Insurance, auto and property insurance industryState Farm Insurance, auto and property insurance industry
Common Search & ComparisonOften compared due to similar roles and industrySimilar job functions, different employer

Both Progressive and State Farm offer remote customer service roles that require similar credentials and work environments. The main difference lies in the employer and specific insurance products they handle. Candidates should consider company culture and licensing requirements when choosing between the two.

Does online work from home Progressive Insurance customer service hire remote workers?

Progressive Insurance customer service roles that are performed online are often available as remote positions. These jobs typically require good communication skills, computer proficiency, and the ability to work independently in a home environment. Availability of remote work may vary based on company needs and specific job openings.

What are popular job titles related to Online Work From Home Progressive Insurance Customer Service jobs in Rochester, NY?

For Online Work From Home Progressive Insurance Customer Service jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Online Work From Home Progressive Insurance Customer Service jobs in Rochester, NY look for?

The top searched job categories for Online Work From Home Progressive Insurance Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Online Work From Home Progressive Insurance Customer Service jobs?

Cities near Rochester, NY with the most Online Work From Home Progressive Insurance Customer Service job openings:

Online Work From Home Progressive Insurance Customer Service jobs near you
Infographic showing various Online Work From Home Progressive Insurance Customer Service job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Rep (Work From Home)

Spade Recruiting

Rochester, NY • Remote

$15.75 - $21.50/hr

Full-time

Posted 7 days ago

Job description

Remote Career Opportunity

If you’re looking for a role that offers flexibility, growth, and the ability to work from home, this opportunity may be a strong fit. We’re looking for reliable, motivated individuals who enjoy speaking with people, solving problems, and helping clients make informed decisions.

Position Overview

As a Remote Representative, you’ll connect with clients virtually, learn about their needs, and walk them through available options in a clear and professional way. You’ll have the flexibility to manage your schedule while being supported by training, mentorship, and a team-focused environment.

Responsibilities

You’ll meet with clients through Zoom or other virtual platforms, ask questions to better understand their situation, and provide personalized recommendations based on their needs. You’ll also follow up with clients, maintain strong relationships, and work toward personal and team goals.

Ideal Candidate

The right person for this role is self-motivated, dependable, and comfortable communicating with others. Strong people skills, basic computer knowledge, and good time management are important. Experience in customer service, consulting, sales, or a related field is helpful, but not required.

What’s Provided

This role offers fully remote work, flexible scheduling, performance-based compensation, ongoing training, mentorship, and opportunities to grow into leadership. You’ll have the support and structure needed to build confidence, improve your skills, and advance based on your effort and results.

Why Apply

This is more than a typical work-from-home position. It’s an opportunity to build a career with flexibility, purpose, and room for long-term growth while helping people make important decisions for their families.

Apply