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Online User Testing Jobs in Seattle, WA (NOW HIRING)

Holland America Group

UX Designer

Seattle, WA · On-site

The UX Designer will work closely with UX research, analytics, A/B testing teams, marketing, and ... online platforms. Work is primarily focused on HAL but aligns with enterprise-wide digital ...

Holland America Group

UX Designer

Seattle, WA · Remote

The UX Designer will work closely with UX research, analytics, A/B testing teams, marketing, and ... online platforms. Work is primarily focused on HAL but aligns with enterprise-wide digital ...

Holland America Group

UX Designer

Seattle, WA · Remote

The UX Designer will work closely with UX research, analytics, A/B testing teams, marketing, and ... online platforms. Work is primarily focused on HAL but aligns with enterprise-wide digital ...

Aquent

User Experience Designer

Bellevue, WA · On-site +1

$57.48 - $63.87/hr

... usability testing and interpreting analytics data. * Present design work to the experience team ... A strong online portfolio demonstrating past work experience and relevant, user-centered design ...

RUN Studios

User Experience Designer III (7285)

Seattle, WA · On-site +1

$50 - $61.25/hr

RUN Studios, and its client partner, a large online retailer headquartered in Seattle, are seeking ... usability testing and interpreting analytics data. * Present design work to the user experience ...

Amazon

Sr. AI UX Designer, Amazon Fuse

Seattle, WA · On-site

The designer joining our team won't be optimizing existing flows or A/B testing button colors ... an online portfolio or samples of work on resume, demonstrating experience creating great end-to ...

Amazon

Sr. UX Designer, IMDb

Seattle, WA · On-site

... testing, and industry best practices Collaborate with iOS, Android, and web engineering teams to ... online portfolio - Experience with design tools such as Photoshop, Illustrator and InDesign and ...

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Online User Testing information

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How much do online user testing jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for online user testing in Seattle, WA is $50.30, according to ZipRecruiter salary data. Most workers in this role earn between $38.56 and $61.30 per hour, depending on experience, location, and employer.

What is online user testing?

Online user testing is a process where individuals test websites, apps, or digital products remotely to provide feedback on usability, functionality, and overall user experience. Testers are given specific tasks and asked to record their thoughts, actions, and any issues they encounter. Companies use this feedback to identify problems, improve design, and ensure products meet user needs before launching to the public.

What does a typical day look like for someone working in online user testing?

A typical day in online user testing involves reviewing test instructions, completing assigned usability tasks on websites or apps, and providing detailed feedback through written responses or recorded videos. Testers often work independently and must manage their own schedules, as opportunities are typically offered on a per-project basis. Collaboration with project managers or test coordinators may occur to clarify requirements, but most communication is handled digitally. Attention to detail and clear, constructive communication skills are essential for providing valuable insights to clients.

What are the key skills and qualifications needed to thrive as an online user tester, and why are they important?

To thrive as an Online User Tester, you need keen observational abilities, attention to detail, and a basic understanding of usability principles, often supported by familiarity with digital devices and web navigation. Experience with usability testing platforms (such as UserTesting or TryMyUI) and the ability to record feedback using screen capture tools are typically required. Strong written communication, critical thinking, and reliability help testers provide clear, actionable feedback and meet tight deadlines. These skills ensure that user experiences are accurately evaluated and meaningful insights are delivered to improve digital products.

What is the difference between Online User Testing vs User Experience (UX) Tester?

AspectOnline User TestingUser Experience (UX) Tester
CredentialsTypically no formal credentials required, but familiarity with testing tools helpsOften requires knowledge of UX principles, usability testing, and sometimes certifications
Work EnvironmentRemote, flexible, often project-basedRemote or on-site, focused on usability and user research
Employer & IndustryMarket research firms, tech companies, startupsDesign agencies, tech companies, consulting firms
Search & Comparison IntentPeople compare online testing platforms and rolesIndividuals interested in UX roles and usability testing careers

Online User Testing involves evaluating websites or apps through testing platforms, often focusing on quick feedback. UX Testers conduct in-depth usability assessments, analyzing user behavior and improving overall user experience. While both roles focus on usability, Online User Testing is more about quick, platform-based feedback, whereas UX Testing involves comprehensive research and design insights.

Are online user testing jobs legit?

Online user testing jobs are generally legitimate opportunities where companies pay individuals to test websites, apps, or products and provide feedback. However, some scams exist, so it is important to research the company, avoid jobs that require upfront payments, and verify reviews before committing to a testing platform.

How do I become an online user tester?

To become an online user tester, you typically need to sign up with testing platforms or websites that connect testers with companies, complete profile assessments, and sometimes pass basic skills or usability tests. Having good communication skills, a reliable internet connection, and a willingness to provide honest feedback are important for success in this role.

What are the most commonly searched types of User Testing jobs in Seattle, WA?

The most popular types of User Testing jobs in Seattle, WA are:

What are popular job titles related to Online User Testing jobs in Seattle, WA?

For Online User Testing jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Online User Testing jobs in Seattle, WA look for?

The top searched job categories for Online User Testing jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Online User Testing jobs?

Cities near Seattle, WA with the most Online User Testing job openings:

Online User Testing jobs near you
Infographic showing various Online User Testing job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $104,632 per year, or $50.3 per hour.

UX Designer

Holland America Group

Seattle, WA • On-site

Full-time

Medical, Retirement

Re-posted 5 days ago

Holland America Line rating

6.2

Company rating: 6.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

7th of 9 rated cruise lines

Job description


Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
The UX Designer at Holland America Line (HAL) is responsible for creating responsive, guest-centric digital experiences across HAL's web properties. This role involves designing user interfaces, developing wireframes and prototypes, and contributing to the evolution of the Design System and web standards. The UX Designer will work closely with UX research, analytics, A/B testing teams, marketing, and front-end developers to optimize the guest experience and support business objectives. The position focuses on delivering intuitive, accessible, and visually consistent designs across desktop, mobile, and tablet platforms. The ideal candidate will have strong proficiency in modern design and prototyping tools, along with a solid understanding of user experience principles and information architecture. They will also demonstrate the ability to translate business requirements into effective design solutions while managing multiple projects. Strong collaboration, critical thinking, and communication skills are essential for success in this role.
Here's a summary of what Holland America Line is looking for. Is this you?
Responsibilities:
  • UX/UI Design & Execution: Develops end-to-end design solutions that translate complex requirements into intuitive, high-quality digital interfaces. Produces wireframes, user flows, prototypes, and final visual designs to support new features and enhancements. Ensures all deliverables meet usability, accessibility, and responsiveness standards across devices and platforms. Applies structured design methodologies to balance user needs with business objectives and technical constraints. Reviews and refines design outputs to ensure clarity, scalability, and implementation readiness. Delivers work within defined timelines while maintaining a high level of design quality and attention to detail.
  • Design Systems & Standards: Builds and evolves scalable design frameworks that enable consistency across digital experiences. Creates and maintains reusable components, templates, and pattern libraries to support efficient design and development workflows. Documents standards and specifications to ensure alignment across teams and platforms. Ensures adherence to established visual and interaction guidelines while identifying opportunities for refinement. Supports governance of design assets to maintain quality and reduce fragmentation. Drives continuous improvement of design processes to enhance efficiency and consistency at scale.
  • Cross-Functional Collaboration: Engages with cross-functional stakeholders to align design outcomes with broader business and technical priorities. Translates stakeholder input into clear design direction that supports project goals and user needs. Partners with technical teams to ensure feasibility and accuracy during implementation. Facilitates effective communication through presentations, design reviews, and feedback sessions. Incorporates diverse perspectives to strengthen solutions and reduce rework. Builds strong working relationships that enable efficient delivery and shared accountability.
  • Optimization & Insights: Applies data-driven approaches to evaluate and improve digital experiences over time. Interprets performance metrics and testing results to inform iterative design enhancements. Identifies opportunities to increase engagement, conversion, and overall experience effectiveness. Supports structured testing efforts by defining design variations and success criteria. Synthesizes qualitative and quantitative insights into actionable recommendations. Monitors outcomes to ensure improvements are sustained and aligned with intended goals.
  • Innovation & Brand Enablement: Explores new tools, technologies, and design approaches to enhance digital capabilities and experience quality. Identifies opportunities to elevate brand expression through thoughtful and modern design execution. Contributes ideas that support broader marketing and digital initiatives. Evaluates emerging trends to determine relevance and potential application within the organization. Shares knowledge and best practices to strengthen overall design maturity across teams. Demonstrates adaptability and continuous learning to remain effective in a rapidly evolving digital environment.

Knowledge & Skills:
  • Scope: This role operates within the HAL Marketing function, supporting digital experience design across web-based guest touchpoints. The position contributes to the broader e-commerce and digital strategy by enhancing how guests interact with online platforms. Work is primarily focused on HAL but aligns with enterprise-wide digital standards and shared capabilities where applicable. The role influences user experience outcomes across multiple digital properties, including booking flows and content-driven pages. It supports initiatives that impact both acquisition and engagement throughout the guest journey. The position functions in a remote environment while maintaining close alignment with distributed teams. The role requires adaptability to evolving priorities within a fast-paced digital landscape. Overall, the position plays a key role in advancing the effectiveness and consistency of HAL's digital presence.
  • Problem solving: This role requires the ability to interpret complex and sometimes ambiguous requirements and translate them into clear, actionable design solutions. The position regularly evaluates multiple inputs, including stakeholder feedback, technical constraints, and performance data, to inform decision-making. It involves identifying usability challenges and determining the most effective path forward within defined parameters. The role must anticipate potential friction points and proactively address them during the design process. Solutions often require balancing competing priorities such as user needs, brand expectations, and system limitations. The position applies structured thinking to break down problems into manageable components. It also requires sound judgment when prioritizing enhancements or changes. Success in this area depends on the ability to navigate complexity with a practical and solution-oriented mindset.
  • Impact: This role contributes to the quality and effectiveness of HAL's digital guest experience, directly influencing how users interact with key platforms. The work supports improved engagement and conversion through thoughtful and well-executed design solutions. The position helps strengthen consistency across digital touchpoints by reinforcing established standards and frameworks. It plays a role in elevating the overall maturity of digital design practices within the organization. The outputs of this role are visible across high-traffic guest-facing environments. The position supports business objectives tied to digital performance and customer satisfaction. It also contributes to long-term improvements in how digital experiences are designed and delivered. Overall, the role has a meaningful impact on both user perception and business outcomes.
  • Leadership: This role does not have direct reports but requires strong individual leadership and accountability. The position influences outcomes through collaboration, clear communication, and subject matter expertise. It requires the ability to guide discussions and provide informed recommendations to stakeholders. The role supports alignment across teams by ensuring clarity in design direction and intent. It demonstrates ownership of deliverables and follows through on commitments. The position contributes to a positive and collaborative team environment. It also models professionalism, adaptability, and a solutions-focused approach. Leadership in this role is demonstrated through influence, execution, and partnership rather than formal authority.

Essential/Minimum qualifications:
  • Bachelor's degree in User Experience Design, Graphic Design, Human-Computer Interaction, Digital Media, or a related field, or equivalent combination of education and relevant work experience.
  • Demonstrated proficiency in industry-standard design and prototyping tools (for example, Figma, Adobe Creative Suite, Sketch, or similar).
  • Foundational knowledge of responsive design principles and accessibility standards (for example, ADA/WCAG).
  • Understanding of front-end technologies (for example, HTML, CSS) sufficient to collaborate effectively with development teams.
  • Strong portfolio showcasing user-centered design solutions across digital platforms required. Must be submitted with application to be considered.

Essential Experience Required:
  • 2-4 years of experience in UX, UI, or digital product design within a web or e-commerce environment.
  • Experience translating business and user requirements into wireframes, user flows, and high-fidelity design solutions.
  • Experience working within established design systems and contributing to scalable design components and standards.
  • Experience collaborating with cross-functional teams, including product, marketing, analytics, and development partners.
  • Experience applying usability principles and leveraging qualitative and quantitative insights to inform design decisions.
  • Experience managing multiple projects simultaneously while meeting deadlines in a fast-paced environment.

Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Holland office in Seattle, WA Monday through Thursday each week.
What You Can Expect
  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Base Salary Range: $72,200 to $97,500 The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate's qualifications and experience uniquely.

Our Culture...Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
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