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Online User Testing Jobs in Tennessee (NOW HIRING)

AutoZone

UX User Experience Research Manager

Memphis, TN

$113K/yr

... A/B testing to inform design and business decisions. The UX Research Manager leads multiple ... Online Application: An online application is required. Click the Apply button to complete your ...

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Online User Testing information

How do I become an online product tester?

To become an online product tester, you can sign up with reputable testing platforms that connect users with companies seeking feedback on websites, apps, or products. Typically, you need a reliable internet connection, basic computer skills, and the ability to follow instructions; some platforms may require demographic information or specific device access. Completing profile surveys and providing honest, detailed feedback are essential for success in this role.

What are the key skills and qualifications needed to thrive as an Online User Tester, and why are they important?

To thrive as an Online User Tester, you need keen observational abilities, attention to detail, and a basic understanding of usability principles, often supported by familiarity with digital devices and web navigation. Experience with usability testing platforms (such as UserTesting or TryMyUI) and the ability to record feedback using screen capture tools are typically required. Strong written communication, critical thinking, and reliability help testers provide clear, actionable feedback and meet tight deadlines. These skills ensure that user experiences are accurately evaluated and meaningful insights are delivered to improve digital products.

What is online user testing?

Online user testing is a process where individuals test websites, apps, or digital products remotely to provide feedback on usability, functionality, and overall user experience. Testers are given specific tasks and asked to record their thoughts, actions, and any issues they encounter. Companies use this feedback to identify problems, improve design, and ensure products meet user needs before launching to the public.

Does UserTesting actually pay?

UserTesting pays individuals who complete usability tests by providing feedback on websites and apps. Payments are typically made via PayPal or gift cards, and testers can earn around $10 to $60 per test, depending on the complexity and length of the task. Payment is usually received within a few days after completing the tests.

How do I become a user tester?

To become a user tester, you typically need to sign up on testing platforms or websites that connect testers with companies, complete a profile, and sometimes pass a sample test to demonstrate your ability to provide clear feedback. Basic computer skills and familiarity with online environments are often required, and some platforms may ask for demographic information or specific device access. Consistent participation and good communication skills can improve your chances of ongoing testing opportunities.

What does a typical day look like for someone working in online user testing?

A typical day in online user testing involves reviewing test instructions, completing assigned usability tasks on websites or apps, and providing detailed feedback through written responses or recorded videos. Testers often work independently and must manage their own schedules, as opportunities are typically offered on a per-project basis. Collaboration with project managers or test coordinators may occur to clarify requirements, but most communication is handled digitally. Attention to detail and clear, constructive communication skills are essential for providing valuable insights to clients.

What is the difference between Online User Testing vs User Experience (UX) Tester?

AspectOnline User TestingUser Experience (UX) Tester
CredentialsTypically no formal credentials required, but familiarity with testing tools helpsOften requires knowledge of UX principles, usability testing, and sometimes certifications
Work EnvironmentRemote, flexible, often project-basedRemote or on-site, focused on usability and user research
Employer & IndustryMarket research firms, tech companies, startupsDesign agencies, tech companies, consulting firms
Search & Comparison IntentPeople compare online testing platforms and rolesIndividuals interested in UX roles and usability testing careers

Online User Testing involves evaluating websites or apps through testing platforms, often focusing on quick feedback. UX Testers conduct in-depth usability assessments, analyzing user behavior and improving overall user experience. While both roles focus on usability, Online User Testing is more about quick, platform-based feedback, whereas UX Testing involves comprehensive research and design insights.

What is the best UserTesting site?

For online user testing jobs, platforms like UserTesting.com are widely recognized as leading sites, offering opportunities to earn by testing websites and apps. Success often depends on your ability to follow instructions, provide clear feedback, and meet platform requirements such as device compatibility and response time.
What are the most commonly searched types of User Testing jobs in Tennessee? The most popular types of User Testing jobs in Tennessee are:
What are popular job titles related to Online User Testing jobs in Tennessee? For Online User Testing jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Online User Testing jobs in Tennessee look for? The top searched job categories for Online User Testing jobs in Tennessee are:
What cities in Tennessee are hiring for Online User Testing jobs? Cities in Tennessee with the most Online User Testing job openings:
Online User Testing jobs near you
Infographic showing various Online User Testing job openings in Tennessee as of July 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 86% In-person, and 14% Remote job distribution.

UX User Experience Research Manager

AutoZone

Memphis, TN

$113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 hours ago

AutoZone rating

5.2

Company rating: 5.2 out of 10

Based on 1,913 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers

Job description

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader, driving AutoZone's strategic and tactical UX Research roadmap to support design and product teams across the enterprise.
The UX Research Manager is a strategic, handson research leader who drives deep user understanding across B2C, B2B, and employee experiences. This role provides thought leadership in mixedmethods UX research, leveraging a broad range of qualitative and quantitative methods such as usability testing, surveys, journey mapping, ethnography, interviews, and A/B testing to inform design and business decisions.
The UX Research Manager leads multiple research initiatives, synthesizing insights to prioritize opportunities and shape an overarching UX Research roadmap. They are capable of independently executing the full research lifecycle when needed, from research planning and recruitment to analysis, synthesis, and stakeholder presentations. With strong interpersonal, communication, and project management skills, they translate complex findings into clear, actionable recommendations and build trusted relationships across teams. This role requires adaptability, curiosity, and a continuous learning mindset.

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
  • Bachelor's Degree required. Graduate degree preferred in psychology, sociology, anthropology, human factors, cognitive science, computer science, human-computer interaction (HCI), related field or four years equivalent experience
  • 7+ conducting end-to-end user research for software or web-based products or equivalent experience
  • Experience managing research teams
  • Experience with eCommerce
  • Experience with tools for usability testing and gathering in-product feedback, such as Qualtrics, Adobe Analytics, Dscout and/or UserTesting.
  • Must have experience communicating with product owners, business stakeholders, SEO, and Analytics
  • Must possess excellent interpersonal skills and the ability to connect with both users and stakeholders to build trust and rapport, gather quality insights, and deliver timely, actionable insights.
  • Must possess excellent communication skills and the ability to translate complex findings into concise and actionable recommendations for a variety of stakeholders.
  • Must have excellent time, people, and project management skills
  • Must be highly adaptable and have a continuous learning mindset with a curiosity and desire to expand understanding of users, stakeholders, and research tools.
  • Oversee the triangulation of UX Research findings with analytics and marketing data to make data-driven design and product recommendations across the enterprise for retail, commercial, and store systems teams
  • Prioritize the research roadmap in support of omnichannel experience strategies
  • Guide the UX Research team to deliver a mix of strategic and tactical insights, in support AutoZone's customer and employee-facing digital products
  • Contribute to strategic and executional research projects, including independent research contributions
  • Provide insights that lead AutoZone's design, product, and engineering to successfully deliver features and improvements that drive conversion, revenue, and retention
  • Manage the hiring and training of internal UX Researchers and digital research-adjacent vendors
  • Deliver results that influence the decisions of leadership and enterprise stakeholders
  • Set research protocols, manage processes, documentation, and repositories, and provide guidance to more junior UX professionals.

What AutoZone employees say

Pay

Benefits

Hours and flexibility

Workplace

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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979

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