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Online Text Chat Operator Jobs in Park Ridge, NJ

Bluefish AI

Technical Product Manager

New York, NY · On-site

$182K - $211K/yr

About the Position Bluefish is seeking a Technical Product Manager with deep experience in text ... Startup-ready mentality - comfortable operating in ambiguity, wearing multiple hats, and iterating ...

Bluefish AI

Technical Product Manager

New York, NY · On-site +1

$182K - $211K/yr

About the Position Bluefish is seeking a Technical Product Manager with deep experience in text ... Startup-ready mentality - comfortable operating in ambiguity, wearing multiple hats, and iterating ...

Route 4 Auto Group

Part-Time Receptionist

Paramus, NJ

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Retirement

Promote work-life balance * State-of-the-art facility * Owned and operated by same leadership for ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Part-Time Receptionist

Paramus, NJ · On-site

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Retirement

Promote work-life balance * State-of-the-art facility * Owned and operated by same leadership for ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Part-Time Receptionist

Paramus, NJ · On-site

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Retirement

Promote work-life balance * State-of-the-art facility * Owned and operated by same leadership for ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Part-Time Receptionist

Paramus, NJ

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Retirement

Promote work-life balance * State-of-the-art facility * Owned and operated by same leadership for ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Part-Time Receptionist

Paramus, NJ

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Retirement

Promote work-life balance * State-of-the-art facility * Owned and operated by same leadership for ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Next Step Systems

Manager, Unified Communications

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unified ... Routing, Operator Connect) for Microsoft Teams. - Familiarity with PowerShell scripting for ...

GBG

Sales Executive, Gaming (3990)

New York, NY · On-site

... operators, platforms, and technology providers across online gaming and sports betting worldwide ... To chat to the Talent Attraction team and find out more about our benefits and why we're a great ...

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Showing results 21-40

All JobsOnline Text Chat Operator JobsOnline Text Chat Operator Jobs in Park Ridge, NJ

Online Text Chat Operator information

See Park Ridge, NJ salary details

$12

$21

$31

How much do online text chat operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for online text chat operator in Park Ridge, NJ is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.89 per hour, depending on experience, location, and employer.

What is an online text chat operator?

An Online Text Chat Operator interacts with customers via text-based chat to provide support, answer inquiries, or engage in conversations. These roles are commonly found in customer service, sales, or entertainment industries. Operators typically follow company guidelines and scripts to ensure effective communication. The job requires strong typing skills, good grammar, and the ability to handle multiple conversations at once. It can often be done remotely, offering flexibility in work hours.

What are the typical daily responsibilities of an online text chat operator?

As an Online Text Chat Operator, your main responsibilities include responding promptly to customer inquiries via text-based chat, providing accurate information about products or services, and assisting with troubleshooting or resolving issues. You may also be required to document interactions, escalate more complex issues to appropriate team members, and maintain customer privacy and data security throughout each chat session. Additionally, operators often manage multiple chat conversations simultaneously, which requires strong organizational and multitasking skills. This role is typically part of a collaborative customer support team, where regular communication with supervisors and colleagues ensures seamless service delivery.

What are the key skills and qualifications needed to thrive in the online text chat operator position, and why are they important?

To thrive as an Online Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and attention to detail, often demonstrated by prior customer service or administrative experience. Familiarity with live chat platforms, CRM systems, and basic computer literacy are typically required, and some employers may offer or prefer specific training or certifications in customer support tools. Patience, problem-solving, and the ability to multitask while maintaining a professional tone are important soft skills in this role. These skills ensure clear, efficient, and positive interactions with customers, which supports both customer satisfaction and company goals.

What cities near Park Ridge, NJ are hiring for Online Text Chat Operator jobs?

Cities near Park Ridge, NJ with the most Online Text Chat Operator job openings:

Online Text Chat Operator jobs near you

Customer Support at Secaucus, New Jersey

BettingJobs

Secaucus, NJ • On-site

$17.25 - $22/hr

Other

Posted yesterday

New

Job description

BettingJobs

BettingJobs are working with a well-established iGaming operator from Europe who are readying their launch in the regulated US market. The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026.

Key Responsibilities:
  • Provide responsive, professional assistance to customers through live chat, email, and phone.
  • Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues.
  • Guide customers through processes in a compliant manner following NJDGE regulations and responsible gaming policies.
  • Identify, document, and escalate technical or operational issues to relevant internal teams.
  • Maintain familiarity with our platform, games, promotions, and internal procedures to deliver accurate information.
  • Monitor player activity to identify potential fraud or responsible gaming concerns and escalate accordingly.
  • Work closely with the Compliance, Payments, and Fraud teams to resolve customer requests.
  • Maintain high-quality service levels and meet performance KPIs.
  • Contribute to a positive and supportive team environment, especially during the early launch phase.
Requirements:
  • Previous experience in Customer Support, ideally within iGaming, online entertainment, fintech, or a regulated industry.
  • Strong communication skills and a customer-centric mindset.
  • Ability to work shifts, including evenings, weekends, and holidays (24/7 operation).
  • Basic understanding of online platforms, payment methods, and troubleshooting.
  • Attention to detail with the ability to follow structured procedures.
  • Ability to work on-site in the New Jersey office.
Nice to have:
  • Experience in a regulated iGaming market (US or international).
  • Familiarity with KYC, AML, and responsible gaming principles.
  • Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.).

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