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Online Text Chat Operator Jobs in Park Ridge, NJ

Capsule

Pharmacy Technician - NY Remote

New York, NY · On-site +1

$18 - $20.50/hr

Communicating via multiple mediums (phone, text, chat, email) with customers, external partners ... Shifts are 8 hours each day under operating hours of 8am - 8pm or 10am - 6pm (may staff until 10pm ...

Genesis House (Back of House)

Pastry Cook

New York, NY

$18 - $24/hr

WE MAKE IT EASY! * You can now chat or text-to-apply, in addition to our standard online ... Restaurant Associates is recognized as the nation's premier hospitality company, operating over 170 ...

Genesis House (Back of House)

Pastry Cook

New York, NY

$19.25 - $23.25/hr

WE MAKE IT EASY! * You can now chat or text-to-apply, in addition to our standard online ... Restaurant Associates is recognized as the nation's premier hospitality company, operating over 170 ...

Genesis House (Back of House)

Pastry Cook

New York, NY

$19.25 - $23.25/hr

WE MAKE IT EASY! * You can now chat or text-to-apply, in addition to our standard online ... Restaurant Associates is recognized as the nation's premier hospitality company, operating over 170 ...

Route 4 Auto Group

Sales Executive

Paramus, NJ

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Sales Executive

Paramus, NJ

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Sales Executive

Paramus, NJ · On-site

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Sales Executive

Paramus, NJ · On-site

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

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Online Text Chat Operator information

See Park Ridge, NJ salary details

$12

$21

$31

How much do online text chat operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for online text chat operator in Park Ridge, NJ is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.89 per hour, depending on experience, location, and employer.

What is an online text chat operator?

An Online Text Chat Operator interacts with customers via text-based chat to provide support, answer inquiries, or engage in conversations. These roles are commonly found in customer service, sales, or entertainment industries. Operators typically follow company guidelines and scripts to ensure effective communication. The job requires strong typing skills, good grammar, and the ability to handle multiple conversations at once. It can often be done remotely, offering flexibility in work hours.

What are the typical daily responsibilities of an online text chat operator?

As an Online Text Chat Operator, your main responsibilities include responding promptly to customer inquiries via text-based chat, providing accurate information about products or services, and assisting with troubleshooting or resolving issues. You may also be required to document interactions, escalate more complex issues to appropriate team members, and maintain customer privacy and data security throughout each chat session. Additionally, operators often manage multiple chat conversations simultaneously, which requires strong organizational and multitasking skills. This role is typically part of a collaborative customer support team, where regular communication with supervisors and colleagues ensures seamless service delivery.

What are the key skills and qualifications needed to thrive in the online text chat operator position, and why are they important?

To thrive as an Online Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and attention to detail, often demonstrated by prior customer service or administrative experience. Familiarity with live chat platforms, CRM systems, and basic computer literacy are typically required, and some employers may offer or prefer specific training or certifications in customer support tools. Patience, problem-solving, and the ability to multitask while maintaining a professional tone are important soft skills in this role. These skills ensure clear, efficient, and positive interactions with customers, which supports both customer satisfaction and company goals.

How do you become an online text chat operator?

To become an online text chat operator, you typically need good communication skills, basic computer literacy, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program, and some roles may require a high school diploma or equivalent. Familiarity with chat platforms and the ability to handle multiple conversations simultaneously are also important.

What cities near Park Ridge, NJ are hiring for Online Text Chat Operator jobs?

Cities near Park Ridge, NJ with the most Online Text Chat Operator job openings:

Online Text Chat Operator jobs near you

Automotive BDC Representative

Koeppel Auto Group

New York, NY

$16.50 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Why Work for the Koppel Auto Group? 

“Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” 

Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 

40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! 

Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. s

What We Offer:

  • Medical, Dental & Vision Insurance

  • 401K Plan

  • Paid time off and vacation

  • Short/Long Term Disability

  • Growth opportunities

  • Paid Training

  • Employee vehicle purchase plans

  • Family-owned and operated

  • Discounts on products and services

BDC Responsibilities include: 

  • Answering all incoming calls to the department and scheduling appointments 

  • Answering all internet inquiries to facilitate appointments into the dealership 

  • Making phone calls to customers after they have visited the showroom to find out about their experience 

  • Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat 

  • Maintains accurate sales documentation in CRM 

  • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions 

  • Attends all staff meetings, trainings, and educational classes as required 

  • Performs other duties as assigned 

BDC Qualifications: 

  • Must have a clear, articulate, and pleasant speaking voice 

  • Must be a self-starter  

  • Customer service and/or telephone contact experience 

  • Must be dependable and report to work every day on time 

  • Must be friendly and upbeat and like talking on the phone helping people find answers to their questions 

  • Must be able to address and answer customer requests via phone and e-mail 

  • Strong organizational skills and the ability to effectively multi-task 

  • Excellent bilingual communication skills a plus (writing and speaking) 

  • Excellent follow-up skills 

  • Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours 

  • Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others 

  • Must be a "people person" but still know how to control the conversation 

  • Professional appearance and demeanor 

  • Must have an excellent attendance record and a commitment to being on time 

  • Excellent telephone skills 

  • Proficient computer and internet skills 

  • Sales experience a plus (any industry) 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.