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Online Sales Jobs in Rochester, MA (NOW HIRING)

Mastria Automotive

Internet Sales

Raynham, MA · On-site

$60K - $100K/yr

Managing internet inquiries through dealership website and other online channels. * Setting up customer appointments for the sales department. * Follow through on customer leads and build ...

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Showing results 1-20

All JobsOnline Sales JobsOnline Sales Jobs in Rochester, MA

Online Sales information

See Rochester, MA salary details

$23.1K

$83.9K

$158.8K

How much do online sales jobs pay per year?

As of Aug 11, 2026, the average yearly pay for online sales in Rochester, MA is $83,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $99,200.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by professionals in an online sales role, and how can they be effectively managed?

Online sales professionals often encounter challenges such as high competition, rapidly changing digital marketing trends, and the need to quickly respond to customer inquiries across multiple channels. To manage these challenges, it’s important to stay updated with the latest e-commerce tools, use customer relationship management (CRM) systems efficiently, and maintain strong communication skills. Regular training and teamwork can also help address obstacles proactively and contribute to a more successful sales strategy.

What are the key skills and qualifications needed to thrive as an online sales professional?

To thrive as an Online Sales professional, you need strong sales acumen, digital marketing knowledge, and familiarity with e-commerce platforms, often supported by a background in business or marketing. Proficiency with CRM software, online advertising tools, and analytics systems is typically required. Excellent communication, problem-solving, and customer service skills help build client relationships and drive conversions. These skills are crucial for maximizing sales opportunities and ensuring long-term business growth in the competitive online marketplace.

What is the difference between Online Sales vs Customer Service Representative?

AspectOnline SalesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sales experience often preferredHigh school diploma or equivalent; communication skills essential
Work EnvironmentOffice or remote; sales-focusedOffice or call center; support-focused
Industry UsageRetail, e-commerce, technologyRetail, telecommunications, service industries
Common Search/ComparisonYesYes

Online Sales professionals focus on selling products or services via online channels, actively engaging prospects and closing deals. Customer Service Representatives handle inquiries, resolve issues, and support customers post-sale. While both roles require strong communication skills, Online Sales emphasizes sales techniques and lead generation, whereas Customer Service emphasizes problem-solving and customer satisfaction.

How can I get into online sales?

To get into online sales, you should develop strong communication and customer service skills, gain experience with e-commerce platforms and digital marketing tools, and consider obtaining relevant certifications such as Google Analytics or digital marketing courses. Entry-level positions often require a high school diploma or equivalent, with opportunities to advance as you gain experience and demonstrate sales success.

What is online sales?

Online sales refer to the process of selling products or services over the internet through digital platforms such as e-commerce websites, social media, and online marketplaces. Professionals in online sales manage digital storefronts, interact with customers virtually, and utilize tools like online advertising, email marketing, and data analytics to drive sales. This role often involves tasks such as product listing, order processing, customer support, and analyzing sales metrics to improve performance. Online sales have become increasingly important as more consumers choose to shop online for convenience and variety.
What are the most commonly searched types of Sales jobs in Rochester, MA? The most popular types of Sales jobs in Rochester, MA are:
What cities near Rochester, MA are hiring for Online Sales jobs? Cities near Rochester, MA with the most Online Sales job openings:
Online Sales jobs near you
Infographic showing various Online Sales job openings in Rochester, MA as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $83,903 per year, or $40.3 per hour.

ECOMMERCE LISTER F/T

Goodwill Industries Southern New England Inc

Providence, RI • On-site

$17.72/hr

Full-time

Retirement, PTO

Posted 14 days ago

Job description

Job Type
Full-time
Description
Hourly Pay Range: $17.72 - $23.74
This position typically pays: $17.72/Hour
Why Work for Goodwill Southern New England?!
  • Referral bonuses
  • Retirement plan contributions
  • Tuition and gym reimbursement
  • Emergency assistance funds
  • Paid time off
  • And more depending on position!

SUMMARY
Performs assigned material handling and related duties to maximize the online sales of selected donated items in accordance with Agency policies and procedures. Duties will include, but not be limited to identifying collectible items, photographing, and listing product to an online marketplace. This role also includes researching, sorting, shelving, customer service, weighing, packaging & shipping orders, and data entry. Works under the direct supervision of the Ecommerce Manager.
SPECIAL REQUIREMENTS: Ecommerce department may operate seven days per week which may require weekend and/or evening hours.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Processing incoming product
  • Receive and sort items from Agency locations; evaluate product, identify collectibles, quickly research, and determine if product is appropriate to sell online
  • Correctly mark items to ensure proper credit to Goodwill store of origin
  • Label and barcode items fit for Ecommerce sales
  • Help the Ecommerce Department maintain acceptable average price & sell-through goals

Listing goods online
  • Clean, weigh, and inspect items for damage
  • Photograph and list product online with attention to detail, clear pictures, and concise descriptions to maximize the value of donations
  • Properly and safely store listed product in Ecommerce warehouse
  • Meet required productivity quotas to help achieve departmental goals

Customer service; internal & external
  • Provide timely, polite customer service to Ecommerce customers
  • Respond to Agency emails and phone calls; provide feedback, answer questions, advise

Shipping
  • Produce pick-lists for orders, scan goods, identify and pull selected product for shipping
  • Identify the best packing materials required as well as the ideal boxes for the product
  • Pack and label all product to ensure safety while in transit using criteria in place determine the level of shipping, insurance, and tracking identifiers for items

Departmental
  • Maintain a clean and organized work area, ensuring that aisles remain clear and all donated items are stored in a safe manner; report any potential hazards or accidents
  • Notify Ecommerce Manager when supplies are needed
  • Safeguard company property, following established policies and procedures for loss control; report any known or suspected occurrences of theft or unauthorized possession of Agency property to appropriate Agency personnel
  • Adhere to all Agency policies and procedures related to Ecommerce and retail sales; ensure that required documentation is completed in an accurate and timely manner

Other Duties
  • May assist at designated retail locations, as assigned, to identify potential items for online sales and/or to train retail personnel in identification of such items
  • Perform other related essential duties as required or assigned by supervisor
  • Ability to comprehend and have an understanding of online selling marketplaces

Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
  • High school diploma or general education degree (GED)**
  • **Students under the age of 18 years still enrolled in High School may be hired to fill part-time positions
  • Knowledge of Ecommerce processes preferred (experience listing items on eBay or similar sites)
  • Familiarity with digital photography preferred

LANGUAGE SKILLS
  • Communicate and understand both verbal and written instructions
  • Write product descriptions with correct spelling and accurate information

MATHEMATICAL SKILLS
  • Organize, sort, categorize, and count
  • Use basic arithmetic with whole numbers, common fractions, and decimals

REASONING ABILITY
  • Apply common sense to carry out instructions furnished in written, oral, or diagram form
  • Deal with standardized situations with only occasional or no variables
  • Ability to apply common sense understanding carry out multi-step instructions

COMPUTER & TECHNOLOGY SKILLS
  • Have knowledge of basic computer software and smart phone apps
  • Quickly research donated goods using the internet
  • Learn use of scanner, new technology, and software as related to the job

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for long periods of time and use hands to grasp, manipulate, handle or feel. The employee frequently is required to walk, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. The employee may be required to push crates (on wheels) that may weigh up to 600 pounds. Crates may be moved on flat or sloped surfaces.
A hand truck, cart or crate on wheels, straddle stacker, pallet jack, or other material handling equipment should be used whenever possible to move large/heavy objects or quantities of objects. The assistance of additional staff must be sought when lifting such objects, whenever feasible, and proper lifting techniques must be applied.
Specific vision abilities required by this job include close vision, distance vision, and color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to a warehouse work environment. The noise level is usually moderate.
Equal Opportunity Employer
Salary Description
$17.72/Hour

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