... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Gibsonia, PA · On-site
$14/hr
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
Retail Associate
Gibsonia, PA · On-site
$14/hr
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Gibsonia, PA · On-site
$14/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Gibsonia, PA · On-site
$14/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
West Mifflin, PA · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
West Mifflin, PA · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Morgantown, WV · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Morgantown, WV · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Greensburg, PA · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Greensburg, PA · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Natrona Heights, PA · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Natrona Heights, PA · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Quick apply
... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Cranberry Township, PA · On-site
$14/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Cranberry Township, PA · On-site
$14/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Buckhannon, WV · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Retail Associate
Buckhannon, WV · On-site
$13/hr
... online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each ... As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping ...
Online Retail Associate information
See salary details
$10.10 - $12.72
4% of jobs
$14.06 is the 25th percentile. Wages below this are outliers.
$12.72 - $15.34
40% of jobs
The median wage is $15.67 / hr.
$15.34 - $17.96
43% of jobs
$17.96 - $20.59
12% of jobs
$20.59 - $23.21
0% of jobs
$23.21 - $25.83
0% of jobs
$25.83 - $28.45
0% of jobs
$28.45 - $31.08
1% of jobs
$31.08 - $33.70
0% of jobs
$33.70 - $36.32
0% of jobs
$36.32 - $38.94
0% of jobs
$10
$18
$38
How much do online retail associate jobs pay per hour?
As of May 30, 2026, the average hourly pay for online retail associate in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Online Retail Associate, and why are they important?
To thrive as an Online Retail Associate, you need a strong understanding of e-commerce platforms, product knowledge, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and basic digital communication tools is often required. Excellent communication, attention to detail, and problem-solving abilities help you stand out in this role. These skills and qualities are essential for efficiently managing online sales, delivering a positive customer experience, and supporting overall business operations.
How does an Online Retail Associate typically collaborate with other departments to ensure smooth order fulfillment?
As an Online Retail Associate, you will regularly coordinate with teams such as inventory management, customer service, and shipping to ensure accurate and timely order processing. This collaboration often involves updating stock levels, resolving order discrepancies, and communicating customer needs or feedback to the appropriate departments. Effective teamwork and clear communication are essential for handling peak periods and maintaining a seamless online shopping experience for customers.
What are Online Retail Associates?
Online Retail Associates are professionals who support the operations of an online store or e-commerce platform. Their responsibilities typically include processing orders, answering customer inquiries, managing product listings, and ensuring a smooth shopping experience for customers. They may also assist with inventory management, returns, and collaborating with other departments to resolve issues. Strong communication and organizational skills are important for this role. Online Retail Associates often work remotely or in fulfillment centers depending on the company.
What is the difference between Online Retail Associate vs Customer Service Representative?
| Aspect | Online Retail Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Assist customers with online shopping, order processing, and product inquiries | Handle customer inquiries, complaints, and support via various channels |
| Work Environment | Online platforms, retail websites, e-commerce settings | Call centers, retail stores, online support channels |
| Required Skills | Product knowledge, communication, basic tech skills | Communication, problem-solving, patience |
| Common Certifications | None typically required, customer service experience preferred | None typically required, customer service experience preferred |
Both roles involve customer interaction but differ mainly in their focus. Online Retail Associates primarily support online shopping experiences, while Customer Service Representatives handle a broader range of customer issues across multiple channels. Understanding these differences helps job seekers target the right roles in the retail and customer support industries.
What cities are hiring for Online Retail Associate jobs? Cities with the most Online Retail Associate job openings:
What are the most commonly searched types of Online Retail jobs? The most popular types of Online Retail jobs are:
What states have the most Online Retail Associate jobs? States with the most job openings for Online Retail Associate jobs include:
$14/hr
Full-time
Posted 25 days ago
Job description
Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.
We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.
POSITION SUMMARY:As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping experience for our customers. This position will meet production standards to deliver quality customer service. The Retail Associate will learn the daily operations of a retail/ store outlet, gaining skills for a career in retail. This position is a vital part of our organization and can lead to future career opportunities.
Duties will also include but are not limited to:
- Cashiering and Sales Floor Support.
- Processing and pricing donations in both soft lines (clothing and linens) and hardlines (housewares items).
- Assisting customers at the Donation Door with material handling, pre-sorting, and movement of donated goods.
External Hiring Range: $14.00/hour
Travel: None required.
QUALIFICATIONS:- High school diploma or equivalent preferred.
- No experience required, will train the right person for the job.
- Candidates are expected to provide current valid Child Abuse Clearance.
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