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Online Retail Associate Jobs in Washington (NOW HIRING)

Aritzia

Retail Associate - Georgetown

Washington, DC · On-site

$30/hr

As a Retail Associate within our boutiques, you will be part of the team responsible for the ... Apply online or in your local store today. ARITZIA Aritzia is an Equal Employment Opportunity ...

Ross Stores

Retail Associate

Bowie, MD · On-site

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Sterling, VA · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Montgomery Village, MD · On-site

$16 - $18.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Hyattsville, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Rockville, MD · On-site

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Columbia, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Fairfax, VA · On-site

$15.50 - $18/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Waldorf, MD · On-site

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Silver Spring, MD · On-site

$15.75 - $18/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Glen Burnie, MD · On-site

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Fairfax, VA · On-site

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Sterling, VA · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Germantown, MD · On-site

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Baileys Crossroads, VA · On-site

$17.25 - $19.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

District Heights, MD · On-site

$16.25 - $18.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

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Online Retail Associate information

See Washington salary details

$11

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$44

How much do online retail associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for online retail associate in Washington is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.62 per hour, depending on experience, location, and employer.

What is an online retail associate?

Online Retail Associates are professionals who support the operations of an online store or e-commerce platform. Their responsibilities typically include processing orders, answering customer inquiries, managing product listings, and ensuring a smooth shopping experience for customers. They may also assist with inventory management, returns, and collaborating with other departments to resolve issues. Strong communication and organizational skills are important for this role. Online Retail Associates often work remotely or in fulfillment centers depending on the company.

What are the key skills and qualifications needed to thrive as an online retail associate, and why are they important?

To thrive as an Online Retail Associate, you need a strong understanding of e-commerce platforms, product knowledge, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and basic digital communication tools is often required. Excellent communication, attention to detail, and problem-solving abilities help you stand out in this role. These skills and qualities are essential for efficiently managing online sales, delivering a positive customer experience, and supporting overall business operations.

How does an online retail associate typically collaborate with other departments to ensure smooth order fulfillment?

As an Online Retail Associate, you will regularly coordinate with teams such as inventory management, customer service, and shipping to ensure accurate and timely order processing. This collaboration often involves updating stock levels, resolving order discrepancies, and communicating customer needs or feedback to the appropriate departments. Effective teamwork and clear communication are essential for handling peak periods and maintaining a seamless online shopping experience for customers.

What is the difference between Online Retail Associate vs Customer Service Representative?

AspectOnline Retail AssociateCustomer Service Representative
Primary RoleAssist customers with online shopping, order processing, and product inquiriesHandle customer inquiries, complaints, and support via various channels
Work EnvironmentOnline platforms, retail websites, e-commerce settingsCall centers, retail stores, online support channels
Required SkillsProduct knowledge, communication, basic tech skillsCommunication, problem-solving, patience
Common CertificationsNone typically required, customer service experience preferredNone typically required, customer service experience preferred

Both roles involve customer interaction but differ mainly in their focus. Online Retail Associates primarily support online shopping experiences, while Customer Service Representatives handle a broader range of customer issues across multiple channels. Understanding these differences helps job seekers target the right roles in the retail and customer support industries.

Online Retail Associate jobs near you

Retail Associate - Georgetown

Washington, DC • On-site

Aritzia
Apparel and Accessories Stores • 5 - 10K employees
Learn more about Aritziaexternal

$30/hr

Part-time

Re-posted 23 days ago

Key responsibilities

  • Support the Service Counter and Atelier teams to enable efficient and elevated client experiences

  • Process transactions, prepare products, and package items to support retail operations

  • Process incoming and outgoing shipments, place products on the sales floor, and uphold product display standards

Aritzia rating

8.3

Company rating: 8.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

THE TEAMThe mission of the Retail team is to deliver world-class client experiences.THE OPPORTUNITYYour future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales opportunities. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia.THE ROLESAs a Boutique Associate, you will:
  • Support the Service Counter team to enable efficient and elevated experiences
  • Support the Atelier team to enable Everyday Luxury experiences
  • Curate our merchandise assortment and support a seamless retail environment
    • As a Style Advisor, you will:
  • Sell clothes and earn client confidence through unparalleled styling expertise
  • Deliver world-class experiences by creating meaningful, memorable moments
  • Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia
    • As a Service Advisor, you will:
  • Welcome clients
  • Match clients with their product and direct to the right Service Counter
  • Prepare the product to be processed
  • Efficiently and accurately process transactions
  • Package product for an Everyday Luxury opening experience
  • Support operations at the Service Counter
    • As an Inventory Associate, you will:
  • Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients
  • Strategically place product in the backroom
  • Uphold the standards of product display
  • Enable seamlessly integrated cross-channel shopping experiences
  • Support in the seamless operations of all aspects of the retail space across Clients, Product, Space, Risk and Operations
    • As a Merchandiser, you will:
  • Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients
  • Strategically place product on the sales floor
  • Translate the product story in our boutiques
  • Validate the standards of product display
  • Enable seamlessly integrated cross-channel shopping experiences
  • Support in the seamless operations of all aspects of the boutique space across Clients, Product, Space, Risk, and Operations
    • THE QUALIFICATIONSAritzia Retail Associates have:
  • An aspirational sense of individual style
  • A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
  • The ability to collaborate fluently with cross-functional partners
  • A commitment to quality and investing in results that add value to the business
    • THE COMPENSATIONThe typical hiring range for this position is $20 - $30 per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.THE PERKSSome of the industry-leading benefits you will receive working at Aritzia:
  • Product Discount - Maybe you've heard of our famous product discount? You have now.
  • Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
  • Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
    • Apply online or in your local store today.

    ARITZIA

    Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

    Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

    We're committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.

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