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Online Reservation Jobs (NOW HIRING)

Dispatch drivers using information provided by the clients through the reservation department and the online reservation application * Review and respond to all incoming calls, confirming all details ...

Open Table or other online reservation system experience is a must! Willingness to pick up other shifts in emergency situations is a plus - looking for a team-member. Responsibilities include:

Dispatch drivers using information provided by the clients through the reservation department and the online reservation application * Review and respond to all incoming calls, confirming all details ...

Dispatcher

Lexington, KY · On-site

$19.74/hr

Dispatch drivers using information provided by the clients through the reservation department and the online reservation application * Review and respond to all incoming calls, confirming all details ...

Host/Hostess

Manhattan, NY · On-site

$23/hr

Open Table or other online reservation system experience is a must! Willingness to pick up other shifts in emergency situations is a plus - looking for a team-member. Responsibilities include:

Open Table or other online reservation system experience is a must! Willingness to pick up other shifts in emergency situations is a plus - looking for a team-member. Responsibilities include:

Make corrections and update online reservation system as appropriate when reservations have been filled or canceled * Email and telephone members/guests to verify advance reservations * Advises ...

Host

Wichita, KS · On-site

$10/hr

Utilize online reservation and wait list platform * Organized and good communication skills * Help clear and reset tables for guests The Belmont is a neighborhood restaurant and bar located in the ...

Monitor and manage online reservation platforms and guest profiles * Manage waitlist and effectively estimate waiting time for guest(s) * Coordinate with the restaurant staff to accommodate special ...

Customer Service Agent

Atlantic Highlands, NJ · On-site

$16 - $21.50/hr

Ability to learn and successfully navigate an online reservation system * Can provide the highest level of customer service and professionalism to all passengers * Willingness to familiarize oneself ...

Make corrections and update online reservation system as appropriate when reservations have been filled or canceled * Email and telephone members/guests to verify advance reservations * Advises ...

Monitor and manage online reservation platforms and guest profiles * Manage waitlist and effectively estimate waiting time for guest(s) * Coordinate with the restaurant staff to accommodate special ...

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$109K

How much do online reservation jobs pay per year?

As of Jun 10, 2026, the average yearly pay for online reservation in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Reservation Specialist, and why are they important?

To thrive as an Online Reservation Specialist, you need strong attention to detail, customer service skills, and familiarity with booking procedures, usually supported by a high school diploma or equivalent. Proficiency with reservation software, CRM systems, and common office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, satisfied customers, and efficient resolution of issues in a fast-paced digital environment.

What are some common challenges faced by professionals in Online Reservation roles, and how can they be effectively managed?

Professionals working in Online Reservation positions often encounter challenges such as managing high volumes of bookings during peak periods, handling last-minute changes or cancellations, and ensuring accuracy in reservation details. To effectively manage these challenges, strong organizational skills, attention to detail, and effective communication with both customers and team members are essential. Utilizing up-to-date reservation software and clearly defined processes can also help streamline workflows and minimize errors, leading to a smoother experience for both staff and clients.

What are online reservation agents?

Online reservation agents are professionals who assist customers in booking services such as hotel rooms, flights, rental cars, or event tickets through digital platforms. They handle inquiries, process reservations, manage booking details, and provide information about availability, pricing, and policies. Their role often involves using specialized software and maintaining excellent customer service skills to ensure a smooth and efficient booking experience for clients.

What is the difference between Online Reservation vs Customer Service Representative?

AspectOnline ReservationCustomer Service Representative
Primary RoleManaging and processing reservations via online platformsAssisting customers with inquiries, issues, and service needs
Work EnvironmentOnline systems, call centers, or remoteCall centers, retail, or office settings
Required SkillsTechnical skills, attention to detail, communicationCommunication, problem-solving, customer focus
Common Industry UsageHospitality, travel, event planningRetail, hospitality, telecommunications

Online Reservation specialists focus on managing bookings through digital platforms, while Customer Service Representatives handle direct customer interactions and support. Both roles require strong communication skills but differ in their primary functions and work environments.

More about Online Reservation jobs
What cities are hiring for Online Reservation jobs? Cities with the most Online Reservation job openings:
What are the most commonly searched types of Reservation jobs? The most popular types of Reservation jobs are:
What states have the most Online Reservation jobs? States with the most job openings for Online Reservation jobs include:
Infographic showing various Online Reservation job openings in the United States as of June 2026, with employment types broken down into 34% Locum Tenens, 11% As Needed, 22% Full Time, 11% Part Time, and 22% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.
Dispatcher

Dispatcher

RATP DEV USA

North Charleston, SC • On-site

$30/hr

Full-time

Posted 3 days ago


RATP Dev USA rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

64th of 76 rated public transport


Job description

Description
  • Communicates information to drivers concerning in-service mechanical failures, accidents, passenger problems, and all other schedule interruptions; also responsible for developing and communicating alternate routes in case of road construction or other roadblocks.
  • Completes all required daily reports including incident/occurrence reports.
  • Coordinates and verifies daily assignment of operators for regular shift replacement or re-assignment, ensuring each run has a driver assigned and the run pulls out on time.
  • Communicates changes in trips, no shows and cancellations.
  • Reviews the previous days' completed manifests and enters the information.
  • Receives and schedules trip reservations from eligible clients for either paratransit or rural services.

Requirements
  • Collaborates with routing specialists and schedulers to optimize routes
  • Dispatch drivers using information provided by the clients through the reservation department and the online reservation application
  • Review and respond to all incoming calls, confirming all details with the client review reservation two weeks out
  • Discuss with the client availability to review online reservations
  • Field incoming calls for the exact day requests, ensure availability, and examine possible route changes
  • Initiate all outbound calls to the city connect and access
  • Troubleshoot and resolve potential pick-up problems before they result in service issues
  • Ensure service on missed pick-ups by coordinating driver movement in the field
  • Assist in determining the daily level of driver staffing to provide the best mix of responsiveness and productivity
  • Other duties assigned by the operation staff

Education Requirement
  • High school diploma or GED
  • Minimum of two (2) years of general work experience, including driving experience and customer service experience.
  • Must be a minimum of 18 years of age.
  • Must have been a licensed driver for at least two (2) years.
  • Ability to work under time constraints and deadlines
  • Problem-solving and analytical abilities
  • Good computer skills
  • A valid Drivers License