ZipRecruiter

Log In

1

Online Reservation Jobs (NOW HIRING)

Cafe Luxembourg

Host/Hostess

Manhattan, NY

$23/hr

Open Table or other online reservation system experience is a must! Willingness to pick up other shifts in emergency situations is a plus - looking for a team-member. Responsibilities include:

ROOFTOP HOSPITALITY GROUP LLC

Reservationist

San Francisco, CA · On-site

$20 - $26.25/hr

Key Responsibilities Answer and manage incoming calls, emails, and online reservation requests promptly and professionally. Accurately record reservations in the restaurant's booking system, ensuring ...

Cafe Luxembourg

Host/Hostess

Manhattan, NY

$23/hr

Open Table or other online reservation system experience is a must! Willingness to pick up other shifts in emergency situations is a plus - looking for a team-member. Responsibilities include:

Calle Sol Latin Café

Host / Hostess

Charlotte, NC

$15/hr

Toast and Online Reservation Experience : Experience with Toast and online reservation systems is a plus! Host / Hostess Responsibilities Include: * Happily welcoming and greeting guests upon arrival.

Calle Sol Latin Cafe

Host / Hostess

Charlotte, NC

$15/hr

Toast and Online Reservation Experience : Experience with Toast and online reservation systems is a plus! Host / Hostess Responsibilities Include: * Happily welcoming and greeting guests upon arrival.

The Belmont

Host

Wichita, KS

$10/hr

Utilize online reservation and wait list platform * Organized and good communication skills * Help clear and reset tables for guests The Belmont is a neighborhood restaurant and bar located in the ...

The Belmont

Host

Wichita, KS · On-site

$10/hr

Utilize online reservation and wait list platform * Organized and good communication skills * Help clear and reset tables for guests The Belmont is a neighborhood restaurant and bar located in the ...

Thind Management

Restaurant Host/Hostess

Conroe, TX · On-site

Monitor and manage online reservation platforms and guest profiles * Manage waitlist and effectively estimate waiting time for guest(s) * Coordinate with the restaurant staff to accommodate special ...

Thind Management

Restaurant Host/Hostess

Spring, TX · On-site

Monitor and manage online reservation platforms and guest profiles * Manage waitlist and effectively estimate waiting time for guest(s) * Coordinate with the restaurant staff to accommodate special ...

Thind Management

Restaurant Host/Hostess

Houston, TX · On-site

Monitor and manage online reservation platforms and guest profiles * Manage waitlist and effectively estimate waiting time for guest(s) * Coordinate with the restaurant staff to accommodate special ...

Thind Management

Restaurant Host/Hostess

Houston, TX · On-site

Monitor and manage online reservation platforms and guest profiles * Manage waitlist and effectively estimate waiting time for guest(s) * Coordinate with the restaurant staff to accommodate special ...

YOTEL

Reservation Supervisor

Miami, FL

Oversee room reservations via phone, email, and online channels * Ensure accurate entry of ... Prepare daily and weekly reservation reports * Ensure compliance with hotel policies and procedures

previous pagenext page

Showing results 21-40

All JobsOnline Reservation Jobs

Online Reservation information

See salary details

$29K

$59.8K

$109K

How much do online reservation jobs pay per year?

As of Aug 8, 2026, the average yearly pay for online reservation in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online reservation specialist?

To thrive as an Online Reservation Specialist, you need strong attention to detail, customer service skills, and familiarity with booking procedures, usually supported by a high school diploma or equivalent. Proficiency with reservation software, CRM systems, and common office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, satisfied customers, and efficient resolution of issues in a fast-paced digital environment.

How do you become an online reservation agent?

To become an online reservation agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems, such as booking software or CRM tools, is often preferred, and some employers may require training or certification in specific platforms.

What are some common challenges faced by professionals in online reservation roles, and how can they be effectively managed?

Professionals working in Online Reservation positions often encounter challenges such as managing high volumes of bookings during peak periods, handling last-minute changes or cancellations, and ensuring accuracy in reservation details. To effectively manage these challenges, strong organizational skills, attention to detail, and effective communication with both customers and team members are essential. Utilizing up-to-date reservation software and clearly defined processes can also help streamline workflows and minimize errors, leading to a smoother experience for both staff and clients.

What is an online reservation?

Online reservation agents are professionals who assist customers in booking services such as hotel rooms, flights, rental cars, or event tickets through digital platforms. They handle inquiries, process reservations, manage booking details, and provide information about availability, pricing, and policies. Their role often involves using specialized software and maintaining excellent customer service skills to ensure a smooth and efficient booking experience for clients.

What is the difference between Online Reservation vs Customer Service Representative?

AspectOnline ReservationCustomer Service Representative
Primary RoleManaging and processing reservations via online platformsAssisting customers with inquiries, issues, and service needs
Work EnvironmentOnline systems, call centers, or remoteCall centers, retail, or office settings
Required SkillsTechnical skills, attention to detail, communicationCommunication, problem-solving, customer focus
Common Industry UsageHospitality, travel, event planningRetail, hospitality, telecommunications

Online Reservation specialists focus on managing bookings through digital platforms, while Customer Service Representatives handle direct customer interactions and support. Both roles require strong communication skills but differ in their primary functions and work environments.

More about Online Reservation jobs
What cities are hiring for Online Reservation jobs? Cities with the most Online Reservation job openings:
What are the most commonly searched types of Reservation jobs? The most popular types of Reservation jobs are:
What states have the most Online Reservation jobs? States with the most job openings for Online Reservation jobs include:
Online Reservation jobs near you
Infographic showing various Online Reservation job openings in the United States as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.

Reservationist

ROOFTOP HOSPITALITY GROUP LLC

San Francisco, CA • On-site

$20/hr

Full-time

Dental, Retirement

Re-posted 12 hours ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Opportunity for advancement
  • Vision insurance

Position Overview
The Reservationist is the first point of contact for our guests and plays a key role in creating a seamless dining experience. This role is responsible for managing all incoming reservations, coordinating with the host team, and ensuring accuracy and professionalism in every interaction. The ideal candidate is friendly, detail-oriented, and able to thrive in a fast-paced, high-volume restaurant environment.
Key Responsibilities

  • Answer and manage incoming calls, emails, and online reservation requests promptly and professionally.
  • Accurately record reservations in the restaurant’s booking system, ensuring guest details and preferences are properly noted.
  • Confirm, modify, and cancel reservations as needed, following restaurant policies.
  • Communicate effectively with hosts/hostesses and management to optimize table seating and flow of service.
  • Monitor reservation patterns, waitlists, and walk-ins to maximize occupancy and revenue.
  • Handle special requests (celebrations, dietary restrictions, large parties) and relay information to service teams.
  • Provide guests with accurate information about menus, hours, policies, promotions, and events.
  • Anticipate and resolve guest concerns or scheduling conflicts with professionalism.
  • Support the front-of-house team during peak hours as needed.
Qualifications

  • Prior experience in a restaurant, hospitality, or customer service role preferred.
  • Strong communication and interpersonal skills with a warm, welcoming phone manner.
  • Excellent organizational skills with the ability to multitask in a busy environment.
  • Familiarity with restaurant reservation software (e.g., OpenTable, Resy, SevenRooms) is a plus.
  • Professional appearance and demeanor.
  • Flexible schedule, including evenings, weekends, and holidays.
Physical Requirements

  • Ability to remain seated and manage phones/computers for extended periods.
  • Occasional light lifting (up to 20 lbs).