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Online Reputation Management Jobs in Springfield, OH

Camping World

Sales Development Rep

Huber Heights, OH · On-site

$35K - $55K/yr

Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. * Collaborate with sales team to ensure total department ...

InnVite Hospitality

Hotel Front Desk

Sidney, OH · On-site

... online reputation. * Document all guest incidents thoroughly and follow up to ensure satisfaction, escalating to management only when necessary. * Maintain composure and professionalism under ...

Innvite Hospitality

Hotel Front Desk

Sidney, OH · On-site

$13.25 - $16.75/hr

... online reputation. * Document all guest incidents thoroughly and follow up to ensure satisfaction, escalating to management only when necessary. * Maintain composure and professionalism under ...

Commonwealth Hotels

General Manager

Beavercreek, OH · On-site

... a management team that has been here for over three years. We are proud of our recent Marriott ... Online training courses Additional Support: Employee Assistance Program, jury duty leave ...

Clark Schaefer Hackett

Tax Manager

Dayton, OH · Remote

$113K - $148K/yr

As a Top 65 CPA & Advisory Firm , we've built our reputation by developing remarkable relationships ... Apply online today! Company Description Who you turn to for value-add business services matters. At ...

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All JobsOnline Reputation Management JobsOnline Reputation Management Jobs in Springfield, OH

Online Reputation Management information

See Springfield, OH salary details

$15.8K

$36.6K

$77.5K

How much do online reputation management jobs pay per year?

As of Aug 5, 2026, the average yearly pay for online reputation management in Springfield, OH is $36,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $22,500.00 and $39,200.00 per year, depending on experience, location, and employer.

What is an online reputation management?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are the typical daily responsibilities in online reputation management?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What are the key skills and qualifications needed to thrive in online reputation management?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

What job categories do people searching Online Reputation Management jobs in Springfield, OH look for? The top searched job categories for Online Reputation Management jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Online Reputation Management jobs? Cities near Springfield, OH with the most Online Reputation Management job openings:
Online Reputation Management jobs near you
Infographic showing various Online Reputation Management job openings in Springfield, OH as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,566 per year, or $17.6 per hour.

Director of Plumbing

Logan AC and Heat Services

Dayton, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Director of Plumbing Operations (Residential Plumbing & Sewer & Drain) | Full-Time | Dayton, OH
Lead a growing residential plumbing division, develop exceptional teams, and drive operational excellence across multiple markets.
Logan Services is seeking an experienced Director of Plumbing Operations to lead our expanding residential plumbing and sewer & drain business. This executive leadership role is responsible for driving operational performance, financial results, customer satisfaction, and team development across multiple markets. If you're a proven plumbing operations leader with experience growing residential service businesses, managing P&L performance, developing leaders, and building scalable operations, we'd love to meet you.
Why Join Logan Services?
Since 1969, Logan Services has proudly served homeowners throughout Ohio by delivering exceptional HVAC and plumbing services. As a family-owned company, we've built our reputation through outstanding customer service, continuous innovation, and investing in our people.
Today, our plumbing division is experiencing significant growth. With established service, installation, water quality, water heater, and sewer & drain operations, we're looking for a strategic leader to help shape the next phase of expansion.
This is an opportunity to make a lasting impact while leading one of the fastest-growing divisions in our company.
What We Offer
  • Highly competitive executive compensation
  • Performance-based bonus opportunities
  • Profit-sharing opportunities
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Leadership development and executive coaching opportunities
  • Long-term career growth with a growing organization
  • Supportive, family-owned company culture focused on continuous improvement
What You'll Lead
As the Director of Plumbing Operations, you'll oversee the strategic direction and day-to-day performance of Logan Services' residential plumbing division across multiple markets.
Operations Leadership
  • Lead all residential plumbing service, installation, water heater, water quality, and sewer & drain operations
  • Oversee field operations, workforce planning, scheduling, and operational efficiency
  • Develop scalable systems and processes that support continued growth
  • Drive operational excellence while maintaining exceptional customer service
Financial & Business Performance
  • Own full P&L responsibility for the Plumbing Division
  • Drive revenue growth, profitability, labor efficiency, and gross margin performance
  • Develop pricing strategies and operational initiatives that improve financial performance
  • Monitor KPIs and implement action plans to achieve business objectives
Leadership & Team Development
  • Recruit, develop, and retain high-performing managers, supervisors, and field leaders
  • Build leadership succession plans and career development pathways
  • Foster a culture of accountability, collaboration, and continuous improvement
  • Lead performance management, coaching, and leadership development initiatives
Customer Experience
  • Ensure an outstanding customer experience from initial contact through job completion
  • Reduce callbacks while improving customer satisfaction and online reputation
  • Partner with customer service, sales, and operations teams to deliver consistent service excellence
Strategic Growth
  • Develop and execute one-year and three-year strategic growth plans
  • Expand market share across existing and new service areas
  • Partner with executive leadership on business planning and operational strategy
  • Evaluate new technologies, processes, and opportunities that improve operational performance
Training & Workforce Development
  • Support apprenticeship, technical training, and leadership development programs
  • Build strong partnerships with recruiting, learning and development, and operations leadership
  • Ensure teams have the tools, training, and support needed for long-term success
What We're Looking For
Required Qualifications
  • 7+ years of progressive leadership experience in residential plumbing operations
  • Proven success leading plumbing managers, supervisors, and field service teams
  • Experience managing multi-million-dollar business operations with full P&L responsibility
  • Demonstrated ability to grow revenue while improving profitability
  • Strong leadership, coaching, and organizational development experience
  • Excellent communication, strategic planning, and problem-solving skills
  • Ability to build high-performing teams while maintaining a positive company culture
Preferred Qualifications
  • Multi-location plumbing operations leadership experience
  • Residential home services industry experience
  • Sewer & drain operations experience
  • ServiceTitan experience
  • Experience developing apprenticeship or technical training programs
  • Background leading rapid organizational growth and operational scaling
Our Core Values (PARTE)
People First - We invest in our employees, customers, and communities.
Agile - We embrace innovation, adapt quickly, and continuously improve.
Radical Ownership - We take responsibility for results and lead by example.
Teamwork - We achieve more together through trust, collaboration, and communication.
Excellence - We strive to exceed expectations in everything we do.
Build Something Bigger
This isn't simply an operations leadership role-it's an opportunity to shape the future of one of Ohio's fastest-growing residential plumbing organizations.
You'll have the resources, executive support, and autonomy to build high-performing teams, improve operations, develop future leaders, and create sustainable growth for years to come.
If you're ready to lead with vision, accountability, and purpose, we'd love to hear from you.
Apply today and help shape the future of plumbing operations at Logan Services.
Logan Services, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

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