Knowledge of online reputation management and customer feedback processes. Why you'll love working here: * Podium is the best place to work to: * Join the leaders in AI agents * Unlock career ...
Knowledge of online reputation management and customer feedback processes. Why you'll love working here: * Podium is the best place to work to: * Join the leaders in AI agents * Unlock career ...
Marketing Director
$150K - $180K/yr
Oversee search engine marketing, social media, email automation, website strategy, and online reputation management. * Emerging Channels: Identify and pilot new opportunities to reach our target ...
Marketing Director
$150K - $180K/yr
Oversee search engine marketing, social media, email automation, website strategy, and online reputation management. * Emerging Channels: Identify and pilot new opportunities to reach our target ...
Marketing Director
West Valley City, UT · On-site
$150K - $180K/yr
Oversee search engine marketing, social media, email automation, website strategy, and online reputation management. * Emerging Channels: Identify and pilot new opportunities to reach our target ...
Marketing Director
West Valley City, UT · On-site
$150K - $180K/yr
Oversee search engine marketing, social media, email automation, website strategy, and online reputation management. * Emerging Channels: Identify and pilot new opportunities to reach our target ...
Staff Engineer - Backend
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Staff Engineer - Backend
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Engineer - Backend
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Engineer - Backend
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Marketing Director
West Valley City, UT · On-site
$150K - $180K/yr
Oversee search engine marketing, social media, email automation, website strategy, and online reputation management. * Emerging Channels: Identify and pilot new opportunities to reach our target ...
Marketing Director
West Valley City, UT · On-site
$150K - $180K/yr
Oversee search engine marketing, social media, email automation, website strategy, and online reputation management. * Emerging Channels: Identify and pilot new opportunities to reach our target ...
Marketing Director
West Valley City, UT · On-site
$150K - $180K/yr
Oversee search engine marketing, social media, email automation, website strategy, and online reputation management. * Emerging Channels: Identify and pilot new opportunities to reach our target ...
Marketing Director
West Valley City, UT · On-site
$150K - $180K/yr
Oversee search engine marketing, social media, email automation, website strategy, and online reputation management. * Emerging Channels: Identify and pilot new opportunities to reach our target ...
Staff Engineer - Frontend
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Staff Engineer - Frontend
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Engineer - Backend
Lehi, UT · On-site
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Engineer - Backend
Lehi, UT · On-site
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Staff DevOps Engineer
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Staff DevOps Engineer
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Engineer - Frontend
Lehi, UT · On-site
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Engineer - Frontend
Lehi, UT · On-site
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Engineer - Frontend
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Engineer - Frontend
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
DevOps Engineer
Lehi, UT · On-site
$49.50 - $67.75/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
DevOps Engineer
Lehi, UT · On-site
$49.50 - $67.75/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
DevOps Engineer
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
DevOps Engineer
Lehi, UT · On-site
$150 - $200/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Improve guest satisfaction scores and online reputation metrics * Analyze labor performance and ... Strong understanding of labor management and hotel financial performance * Ability to quickly ...
Quick apply
Improve guest satisfaction scores and online reputation metrics * Analyze labor performance and ... Strong understanding of labor management and hotel financial performance * Ability to quickly ...
Customer Communications Specialist (Review Response)
Lehi, UT · On-site
$16 - $21/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Customer Communications Specialist (Review Response)
Lehi, UT · On-site
$16 - $21/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Marketing Manager
Woods Cross, UT · On-site
$60 - $80/hr
Monitor online reputation by managing customer reviews and supporting brand engagement across digital platforms. * Prepare reports, forecasts, budgets, and performance dashboards to support strategic ...
Marketing Manager
Woods Cross, UT · On-site
$60 - $80/hr
Monitor online reputation by managing customer reviews and supporting brand engagement across digital platforms. * Prepare reports, forecasts, budgets, and performance dashboards to support strategic ...
Senior SDET
Lehi, UT · On-site
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Senior SDET
Lehi, UT · On-site
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Senior Enablement Manager
Provo, UT · On-site
We provide a full suite of patient engagement and workflow tools, including online scheduling, automated reminders, mobile forms, two-way texting, digital payments, reputation management, and ...
Senior Enablement Manager
Provo, UT · On-site
We provide a full suite of patient engagement and workflow tools, including online scheduling, automated reminders, mobile forms, two-way texting, digital payments, reputation management, and ...
Customer Communications Specialist (Review Response)
Lehi, UT · On-site
$16 - $21/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Customer Communications Specialist (Review Response)
Lehi, UT · On-site
$16 - $21/hr
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional ...
Online Reputation Management information
See Sandy, UT salary details
$16.6K - $22.5K
12% of jobs
$26.8K is the 25th percentile. Wages below this are outliers.
$22.5K - $28.5K
18% of jobs
$28.5K - $34.4K
15% of jobs
The median wage is $35.2K / yr.
$34.4K - $40.3K
33% of jobs
$40.3K - $46.2K
12% of jobs
$46.2K - $52.1K
0% of jobs
$52.1K - $58.1K
0% of jobs
$58.1K - $64K
0% of jobs
$64K - $69.9K
0% of jobs
$69.9K - $75.8K
0% of jobs
$75.8K - $81.7K
9% of jobs
$16.6K
$38.6K
$81.7K
How much do online reputation management jobs pay per year?
What is an online reputation management?
An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.
What are the typical daily responsibilities in online reputation management?
Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.
What are the key skills and qualifications needed to thrive in online reputation management?
To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.
What job categories do people searching Online Reputation Management jobs in Sandy, UT look for?
The top searched job categories for Online Reputation Management jobs in Sandy, UT are:
What cities near Sandy, UT are hiring for Online Reputation Management jobs?
Cities near Sandy, UT with the most Online Reputation Management job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
Job description
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
As an AI Customer Success Manager (SMB), you will own the success and health for a segment of Podium's small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You'll partner with your portfolio customers throughout their Podium journey by listening, understanding and collaborating to ensure they get the most out of Podium's Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.
What you will be doing:
- Serve as the primary post-sales point of contact for a variety of small business customers
- Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products
- Help customers achieve maximum value from products and achieve business objectives
- Responsible for identifying opportunities for upselling and cross-selling within existing accounts
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention.
- Develop a deep understanding of each customer's business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
- Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience.
- Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.
What you should have:
- 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry
- Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.
- Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels.
- Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.
- Technically adept and able to grasp complex software concepts quickly
- Empathetic and customer-centric mindset, committed to driving customer success
- Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals.
- Collaborative team player with the ability to work cross-functionally to achieve common objectives.
What we hope you have:
- A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate
- Experience with customer success platforms and tools.
- Familiarity with CRM and customer support software.
- Knowledge of online reputation management and customer feedback processes.
Why you'll love working here:
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local business
Benefits
- Work in Lehi, UT, 5 days a week
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
About Podium
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
Lehi, UT, US
Year founded
2014