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Online Rating Jobs in Illinois (NOW HIRING)

APR

Commercial Lines Account Manager

Chicago, IL · On-site +1

$70K - $80K/yr

Understand and utilize agency management software and carrier online rating portals efficiently. * Maintain accurate and detailed client and policy information within the agency management system.

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Online Rating information

What are the key skills and qualifications needed to thrive as an Online Rater, and why are they important?

To thrive as an Online Rater, you need strong analytical skills, attention to detail, and the ability to follow complex guidelines, typically supported by a high school diploma or higher education. Familiarity with web browsers, search engines, and proprietary rating platforms or online evaluation tools is usually required. Excellent time management, adaptability, and clear written communication help individuals excel in this remote and independent role. These skills are important to ensure accurate, consistent, and reliable evaluation of online content, which directly impacts the quality of search engine and digital platform results.

What are some common challenges faced by professionals working in Online Rating roles, and how can they be addressed?

Professionals in Online Rating roles often face challenges such as maintaining consistency and impartiality when evaluating vast amounts of digital content, adapting to frequent changes in rating guidelines, and managing tight deadlines. To address these challenges, it’s important to stay updated on rating standards, participate in regular training sessions, and seek clarification when guidelines are unclear. Collaborating with team members and supervisors can also help ensure accuracy and provide support in resolving gray areas encountered during the evaluation process.

What is an online rater?

An online rater is a person who evaluates and provides feedback on web content, advertisements, or search engine results to help improve their quality and relevance. Online raters typically work remotely for companies that specialize in search engine evaluation or content moderation. Their tasks often include assessing whether search results are accurate, reviewing ads for policy compliance, and rating the usefulness of websites based on specific guidelines. This role helps companies refine their algorithms and ensure a better user experience for internet users.

What is the difference between Online Rating vs Customer Service Representative?

AspectOnline RatingCustomer Service Representative
Required CredentialsNone specific, often includes basic digital literacyHigh school diploma or equivalent, sometimes customer service certifications
Work EnvironmentRemote, online platformsCall centers, retail stores, or office settings
Industry UsageUsed across e-commerce, service platforms, and review sitesUsed in retail, telecom, hospitality, and other customer-facing industries
Common Search & ComparisonYes, often compared for online reputation managementYes, compared for customer interaction skills

Online Rating involves evaluating products, services, or businesses through digital platforms, often requiring digital literacy. Customer Service Representatives interact directly with customers to resolve issues and provide support. While both roles focus on customer feedback and satisfaction, Online Rating is more about assessment and reputation, whereas Customer Service Representatives handle direct communication and problem-solving.

What are the most commonly searched types of Rating jobs in Illinois? The most popular types of Rating jobs in Illinois are:
What are popular job titles related to Online Rating jobs in Illinois? For Online Rating jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Online Rating jobs in Illinois look for? The top searched job categories for Online Rating jobs in Illinois are:
What cities in Illinois are hiring for Online Rating jobs? Cities in Illinois with the most Online Rating job openings:
Online Rating jobs near you
Infographic showing various Online Rating job openings in Illinois as of May 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 9% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Commercial Insurance Lines Account Manager

The Misch Group

Schaumburg, IL • Remote

Full-time

Posted 3 days ago

Job description

Description
Independent insurance broker is seeking a Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the assigned Producer. 

Key Responsibilities
  • Account Management from A-Z.
  • Holistic and consultative approach to customer service.
  • Working knowledge of Property and Casualty accounts
  • Research and compile answers to client policy and coverage questions
  • Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client.
  • Experience with multiple carrier underwriters and online rating portals
  • Identify, compile and manage information regarding account renewals.

Skills, Knowledge and Expertise
  • Min of 3 years of insurance industry experience related to servicing small to medium commercial accounts
  • Property and Casualty license
  • CIC, CPCU, or other insurance designations are desirable but not required.
  • Knowledge of Insurance and/or Brokerage business
  • Technical knowledge of product area or industry
  • Ability to provide consultation and expert advice to management on risk management issues.
  • Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook, Teams)
  • Professional verbal and written communication skills