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Online Pickup Jobs in Springfield, IL (NOW HIRING)

You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. \t * Merchandise ...

... Online Pickup in Store activities in a timely manner \t * jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system ...

Retail Warehouse Associate

Springfield, IL · On-site

$14.75 - $16.25/hr

Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule ...

Retail Warehouse Associate

Springfield, IL · On-site

$14.75 - $16.25/hr

Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule ...

Retail Warehouse Associate

Springfield, IL · On-site

$14.75 - $16.25/hr

Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule ...

Retail Warehouse Associate

Springfield, IL · On-site

$14.75 - $16.25/hr

Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule ...

Retail Warehouse Associate

Springfield, IL · On-site

$14.75 - $16.25/hr

Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule ...

Retail Warehouse Associate

Springfield, IL

$14.75 - $16.25/hr

Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule ...

Retail Warehouse Associate

Springfield, IL

$14.75 - $16.25/hr

Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule ...

Retail Sales Associate

Springfield, IL · On-site

$14.75 - $17/hr

Help keep the sales floor clean and well stocked * Assist with in-store pickup and curbside pickup ... in our stores, online and in customers' homes. Our culture is built on deeply supporting and ...

Retail Sales Associate

Springfield, IL

$14.75 - $17/hr

Help keep the sales floor clean and well stocked * Assist with in-store pickup and curbside pickup ... in our stores, online and in customers' homes. Our culture is built on deeply supporting and ...

Retail Sales Associate

Springfield, IL · On-site

$14.75 - $17/hr

Help keep the sales floor clean and well stocked * Assist with in-store pickup and curbside pickup ... in our stores, online and in customers' homes. Our culture is built on deeply supporting and ...

Retail Sales Associate

Springfield, IL · On-site

$14.75 - $17/hr

Help keep the sales floor clean and well stocked * Assist with in-store pickup and curbside pickup ... in our stores, online and in customers' homes. Our culture is built on deeply supporting and ...

Retail Sales Associate

Springfield, IL

$14.75 - $17/hr

Help keep the sales floor clean and well stocked * Assist with in-store pickup and curbside pickup ... in our stores, online and in customers' homes. Our culture is built on deeply supporting and ...

Retail Sales Associate

Springfield, IL · On-site

$14.75 - $17/hr

Help keep the sales floor clean and well stocked * Assist with in-store pickup and curbside pickup ... in our stores, online and in customers' homes. Our culture is built on deeply supporting and ...

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Showing results 1-20

Online Pickup information

See Springfield, IL salary details

$8

$25

$36

How much do online pickup jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for online pickup in Springfield, IL is $25.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $24.76 per hour, depending on experience, location, and employer.

What is an online pickup?

An Online Pickup job typically involves preparing and organizing customer orders placed online for pickup at a retail location. Employees in this role gather items from the store shelves, ensure order accuracy, package products safely, and coordinate with customers or delivery drivers during the pickup process. The position requires attention to detail, good organizational skills, and customer service abilities. Online Pickup associates are essential for supporting the growing demand for convenient shopping options and ensuring a smooth customer experience.

What are the key skills and qualifications needed to thrive as an online pickup associate?

To excel as an Online Pickup Associate, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with inventory management systems, handheld scanners, and point-of-sale software is often required. Excellent customer service, communication skills, and the ability to work efficiently under time constraints help you stand out in this role. These skills ensure accurate order fulfillment, positive customer experiences, and smooth store operations.

What are some common challenges faced by online pickup associates and how can they be managed effectively?

Online Pickup associates often face challenges such as managing high order volumes during peak hours, ensuring accurate and timely order fulfillment, and maintaining clear communication with both customers and team members. To manage these effectively, associates benefit from strong organizational skills, attention to detail, and the ability to adapt quickly to changing priorities. Collaboration with inventory, customer service, and delivery teams is essential to resolve issues promptly and provide a seamless customer experience.

What is the difference between Online Pickup vs Delivery Driver?

AspectOnline PickupDelivery Driver
CredentialsNone required or basic retail/customer service skillsValid driver’s license, insurance, vehicle (if applicable)
Work EnvironmentRetail stores, pickup points, or designated online order areasOn the road, making deliveries to customers’ locations
Employer & IndustryRetail, grocery, e-commerce companiesCourier services, food delivery platforms, logistics companies
Search & Comparison IntentPeople comparing pickup options or jobs involving online order collectionPeople looking for delivery roles or courier jobs

Online Pickup involves collecting orders from stores or designated locations, often requiring minimal credentials. Delivery Drivers transport goods directly to customers, usually needing a valid driver’s license and vehicle. Both roles are common in retail and e-commerce industries but differ in work environment and responsibilities.

What are popular job titles related to Online Pickup jobs in Springfield, IL?

For Online Pickup jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Online Pickup jobs in Springfield, IL look for?

The top searched job categories for Online Pickup jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Online Pickup jobs?

Cities near Springfield, IL with the most Online Pickup job openings:

Infographic showing various Online Pickup job openings in Springfield, IL as of August 2026, with employment types broken down into 64% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $53,338 per year, or $25.6 per hour.

Operations Associate

JCPenney

Springfield, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Key responsibilities

  • Perform operations functions such as receiving, unloading, and preparing merchandise for the sales floor.

  • Change pricing and signage on merchandise across the store.

  • Replenish and restock merchandise to ensure product availability and execute merchandise placement plans.


JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 684 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores


Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
    \t
  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
  • \t
  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
  • \t
  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
  • \t
  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
  • \t
  • Backroom standards: You keep the stockroom safe, clean, and organized .
  • \t
  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
  • \t
  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
  • \t
  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
    \t
  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
  • \t
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
  • \t
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
  • \t
  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

What JCPenney employees say

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