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Online Order Processing Jobs in Rochester, NY (NOW HIRING)

Shipping and Receiving Clerk

Rochester, NY ยท On-site

$16.75 - $19.75/hr

Informs customer service of issues relative to order processing. Minimum Qualifications ... Process Fed-Ex and UPS documentation online for overnight and expedited shipments * Assist with ...

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If you've spent your career behind a computer managing customer orders, processing returns, coordinating shipments, solving product-related issues, and keeping customers informed, we want to talk ...

Retail Warehouse Associate

Rochester, NY

$14.75 - $16.25/hr

Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule ...

Retail Warehouse Associate

Rochester, NY ยท On-site

$16 - $17.88/hr

Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule ...

Process Assistants roles include production duties as needed: pick/pack orders, receive/stow ... Our entire business works hard to delight our customers - from the second an order is placed online ...

Duties including but not limited to, assisting customers and sales representatives with inquiries, accurate order processing, order status, pricing inquiries, product information and any internal ...

Customer Service Specialist

Victor, NY ยท On-site

$16.25 - $21.50/hr

Processes contact lens orders accurately and efficiently from multiple channels. * Works to provide First Contact Resolution whenever possible for all communication channels as applicable. * Adhere ...

Customer Service Specialist

Victor, NY ยท On-site

$16.25 - $21.50/hr

Processes contact lens orders accurately and efficiently from multiple channels. * Works to provide First Contact Resolution whenever possible for all communication channels as applicable. * Adhere ...

Manages end-to-end customer order processing from purchase order receipt to product shipment ... Likewise, if you are limited in the ability to access or use this online application process and ...

Manages end-to-end customer order processing from purchase order receipt to product shipment ... Likewise, if you are limited in the ability to access or use this online application process and ...

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Online Order Processing information

See Rochester, NY salary details

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How much do online order processing jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for online order processing in Rochester, NY is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.90 per hour, depending on experience, location, and employer.

What are the main daily responsibilities in an online order processing role?

As an online order processing specialist, your typical day involves reviewing new customer orders, verifying payment and shipping information, updating databases, and coordinating with warehouse or shipping teams to ensure timely fulfillment. You may also address customer inquiries regarding order status, resolve discrepancies, and manage returns or exchanges. Collaboration with other departments, such as inventory management and customer service, is common to keep operations running smoothly. Attention to accuracy and efficient multitasking are key, as processing errors can impact customer satisfaction and business performance.

What are the key skills and qualifications needed to thrive in the Online Order Processing position, and why are they important?

To excel in Online Order Processing, strong attention to detail, organizational skills, and familiarity with order management software are essential, typically supported by experience in data entry or e-commerce. Proficiency in platforms such as Shopify, Magento, or proprietary ERP systems is often required, along with basic understanding of inventory and shipping processes. Excellent communication, problem-solving abilities, and customer service orientation help individuals stand out in this role. These skills are crucial for ensuring efficient, accurate order fulfillment and a positive customer experience in a fast-paced, digital retail environment.

What is an Online Order Processing job?

An Online Order Processing job involves handling customer orders placed through a company's website or online platform. Responsibilities typically include verifying order details, processing payments, coordinating with inventory and shipping teams, and ensuring timely delivery. The role may also require responding to customer inquiries, resolving issues, and updating order statuses. Strong attention to detail, organizational skills, and familiarity with e-commerce systems are often essential for success in this role.

What are the most commonly searched types of Order Processing jobs in Rochester, NY? The most popular types of Order Processing jobs in Rochester, NY are:
What job categories do people searching Online Order Processing jobs in Rochester, NY look for? The top searched job categories for Online Order Processing jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Online Order Processing jobs? Cities near Rochester, NY with the most Online Order Processing job openings:
Shipping and Receiving Clerk

Shipping and Receiving Clerk

Cannon Industries

Rochester, NY โ€ข On-site

$16.75 - $19.75/hr

Full-time

Posted 18 days ago

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Job description

Cannon Industries, Inc.

A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customersโ€™ standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol-free working environment.

General Job Description:

Performs duties of a clerical nature, including close attention to operational details to assure timely processing of shipping paperwork and documentation to meet customer requirements. Updates Plant Manager throughout shift with status and progress against customers schedule requirements. Informs customer service of issues relative to order processing.

Minimum Qualifications:

  • Entry level, high school diploma or equivalent
  • Minimum 2-years or more experience in Shipping and Receiving
  • Good organizational and multitasking skills
  • Excellent clerical skills

Specific Job Duties:

  1. Process customer shipping documents in Job Boss including pack list, pick list and BOL (bill of lading)
  2. Ensure all skids & cartons are accurately counted and labeled prior to loading the carrier
  3. Performs inventory transactions & makes material adjustments (location to location)
  4. Print customer labels for packages, cartons, skids, tubs and returnable containers
  5. Prepares paperwork for accounting department to process export documentation for international shipments
  6. Assist in processing receiving paperwork form outside services
  7. Assist purchasing with receiving paperwork
  8. Process Fed-Ex and UPS documentation online for overnight and expedited shipments
  9. Assist with processing/packaging customer expedites
  10. Assist with packing parts as necessary
  11. Verifies that all shipping paperwork is accurate and complete before forwarding to customer service and accounting
  12. Immediately notify Customer Service if product is in jeopardy of not shipping
  13. Set-up carriers for customer pick-ups when required
  14. Review all daily shipping requirements from Customer Service

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.