Cookeville, TN · On-site
$12.75 - $15.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Cookeville, TN · On-site
$12.75 - $15.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Oakland, TN · On-site
$13.25 - $15.75/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Oakland, TN · On-site
$13.25 - $15.75/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
$13.50 - $15.75/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
$13.50 - $15.75/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Farragut, TN · On-site
$13.25 - $15.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Farragut, TN · On-site
$13.25 - $15.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$12.25 - $14.75/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$12.25 - $14.75/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Memphis, TN · On-site
$14.50 - $17.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Memphis, TN · On-site
$14.50 - $17.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Nashville, TN · On-site
$14.50 - $17.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Nashville, TN · On-site
$14.50 - $17.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$14.25 - $17/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$14.25 - $17/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$12.75 - $15/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$12.75 - $15/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Hermitage, TN · On-site
$13.25 - $15.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Hermitage, TN · On-site
$13.25 - $15.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Columbia, TN · On-site
$12.75 - $15.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Columbia, TN · On-site
$12.75 - $15.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Paris, TN · On-site
$12 - $14.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Paris, TN · On-site
$12 - $14.25/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$13.75 - $16.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$13.75 - $16.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$12.75 - $15/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$12.75 - $15/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Memphis, TN · On-site
$15.50 - $18.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Memphis, TN · On-site
$15.50 - $18.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$14.25 - $17/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Knoxville, TN · On-site
$14.25 - $17/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
$13.50 - $15.75/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
$13.50 - $15.75/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Memphis, TN · On-site
$14.25 - $17/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Memphis, TN · On-site
$14.25 - $17/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Oak Ridge, TN · On-site
$13 - $15.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Oak Ridge, TN · On-site
$13 - $15.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Maryville, TN · On-site
$12.25 - $14.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
Maryville, TN · On-site
$12.25 - $14.50/hr
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...
$8.95 - $10.23
1% of jobs
$10.23 - $11.52
1% of jobs
$11.52 - $12.81
6% of jobs
$12.81 - $14.10
14% of jobs
$14.26 is the 25th percentile. Wages below this are outliers.
$14.10 - $15.39
21% of jobs
The median wage is $15.82 / hr.
$15.39 - $16.68
19% of jobs
$16.68 - $17.97
12% of jobs
$18.03 is the 75th percentile. Wages above this are outliers.
$17.97 - $19.26
11% of jobs
$19.26 - $20.55
6% of jobs
$20.55 - $21.84
5% of jobs
$21.84 - $23.13
3% of jobs
$8
$16
$23
As an online order processing specialist, your typical day involves reviewing new customer orders, verifying payment and shipping information, updating databases, and coordinating with warehouse or shipping teams to ensure timely fulfillment. You may also address customer inquiries regarding order status, resolve discrepancies, and manage returns or exchanges. Collaboration with other departments, such as inventory management and customer service, is common to keep operations running smoothly. Attention to accuracy and efficient multitasking are key, as processing errors can impact customer satisfaction and business performance.
To excel in Online Order Processing, strong attention to detail, organizational skills, and familiarity with order management software are essential, typically supported by experience in data entry or e-commerce. Proficiency in platforms such as Shopify, Magento, or proprietary ERP systems is often required, along with basic understanding of inventory and shipping processes. Excellent communication, problem-solving abilities, and customer service orientation help individuals stand out in this role. These skills are crucial for ensuring efficient, accurate order fulfillment and a positive customer experience in a fast-paced, digital retail environment.
An Online Order Processing job involves handling customer orders placed through a company's website or online platform. Responsibilities typically include verifying order details, processing payments, coordinating with inventory and shipping teams, and ensuring timely delivery. The role may also require responding to customer inquiries, resolving issues, and updating order statuses. Strong attention to detail, organizational skills, and familiarity with e-commerce systems are often essential for success in this role.
$12.75 - $15.25/hr
Part-time
Medical, Dental, Vision, PTO
Posted 27 days ago
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
Minimum Position Qualifications:
Essential Job Functions:
Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
Read and follow directions given in the note section
Ensure quality and freshness of all items chosen
Communicate with customers via a portable phone and respond to calls in a professional and timely manner
Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
Process the orders through the point of sale (POS) system
Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
Maintain organization and cleanliness of staging areas and equipment
Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
Perform required opening and closing procedures
Assist in training new e-Commerce team members
Meet/exceed productivity standards
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential job functions of this position with or without reasonable accommodation.