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Online Monitoring Jobs in Virginia (NOW HIRING)

ICF

Product Lead

Reston, VA · On-site

... CFSR Portal, Online Monitoring System (OMS), E-Learning Academy, PIP-related tools, reporting capabilities, and future integration of the automated Title IV-E Foster Care Eligibility Review ...

Intellectt INC

Monitoring Technician

Norfolk, VA · On-site

$24 - $25/wk

Monitoring Technician * Location: Norfolk, Virginia, 23502 (must be local -- hybrid role after ... Comfortable with online/virtual training * Good customer service skills (WE CARE model) * Ability ...

ICF International, Inc.

Product Lead

Reston, VA · On-site

... CFSR Portal, Online Monitoring System (OMS), E-Learning Academy, PIP-related tools, reporting capabilities, and future integration of the automated Title IV-E Foster Care Eligibility Review ...

AUS Inc

Security Officer Alarm Monitoring

Wytheville, VA · On-site

$18/hr

Security Officer Alarm Monitoring As a Security Officer Alarm Monitoring in Wytheville, VA, you ... If you have difficulty using the online system and require an alternate method to apply or require ...

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All JobsOnline Monitoring JobsOnline Monitoring Jobs in Virginia

Online Monitoring information

See Virginia salary details

$17.4K

$40.2K

$85.3K

How much do online monitoring jobs pay per year?

As of Aug 6, 2026, the average yearly pay for online monitoring in Virginia is $40,247.00, according to ZipRecruiter salary data. Most workers in this role earn between $24,800.00 and $43,100.00 per year, depending on experience, location, and employer.

How to become an online monitoring specialist?

To become an online monitoring specialist, candidates typically need a background in information technology, cybersecurity, or related fields, along with skills in data analysis, network security, and familiarity with monitoring tools. Earning relevant certifications such as CompTIA Security+ or Certified Ethical Hacker can enhance job prospects, and experience with security information and event management (SIEM) systems is often required.

What is online monitoring?

Online monitoring refers to the continuous observation and analysis of digital activities, data, or systems over the internet. It is used by organizations to track website performance, detect security threats, monitor social media mentions, or ensure compliance with regulations. Professionals in this field use specialized tools to gather real-time information, generate reports, and respond to incidents promptly. This helps businesses maintain security, protect their reputation, and make informed decisions.

What are the common challenges faced in an online monitoring role, and how can they be managed effectively?

Professionals in Online Monitoring often encounter challenges such as managing large volumes of data in real-time, identifying false positives, and keeping up with evolving online threats or trends. Effective management typically involves utilizing advanced monitoring tools, staying updated with the latest industry best practices, and working closely with IT and security teams to quickly address anomalies. Continuous training and clear communication within the team also help ensure prompt and accurate responses to emerging issues.

What are the key skills and qualifications needed to thrive as an online monitoring specialist?

To thrive as an Online Monitoring Specialist, you need strong analytical skills, attention to detail, and often a background in communications, IT, or a related field. Familiarity with monitoring tools such as social media listening platforms, analytics software, and content management systems is typically required. Excellent problem-solving, critical thinking, and clear communication help you identify and escalate issues promptly. These skills are crucial for maintaining brand reputation, detecting emerging risks, and ensuring timely responses in a digital environment.

What is the difference between Online Monitoring vs Network Monitoring?

AspectOnline MonitoringNetwork Monitoring
Primary FocusReal-time tracking of online activities, user behavior, and digital contentMonitoring network traffic, devices, and infrastructure for performance and security
Required CredentialsIT certifications, cybersecurity knowledge, digital analytics skillsNetwork certifications (e.g., CCNA), IT networking expertise
Work EnvironmentDigital platforms, online environments, cybersecurity toolsData centers, network operations centers, IT infrastructure
Common UsageOnline content management, cybersecurity, digital marketingNetwork security, infrastructure management, performance monitoring

Online Monitoring and Network Monitoring share overlapping skills in IT and cybersecurity but differ in focus. Online Monitoring emphasizes tracking online activities and digital content, while Network Monitoring concentrates on network infrastructure and traffic. Both roles are essential in maintaining digital security and performance, but they serve distinct operational areas within organizations.

What are the most commonly searched types of Monitoring jobs in Virginia? The most popular types of Monitoring jobs in Virginia are:
Online Monitoring jobs near you
Infographic showing various Online Monitoring job openings in Virginia as of August 2026, with employment types broken down into 62% Full Time, 34% Part Time, 1% Temporary, and 3% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $40,247 per year, or $19.3 per hour.

Product Lead

ICF

Reston, VA • On-site

Full-time

Re-posted 6 days ago

Job description

The Product Lead will guide the product strategy, roadmap, and stakeholder alignment for the Child Welfare Reviews Project (CWRP) technology ecosystem, including the Child and Family Services Review Data Management System (CFSR DMS), CFSR Portal, Online Monitoring System (OMS), E-Learning Academy, PIP-related tools, reporting capabilities, and future integration of the automated Title IV-E Foster Care Eligibility Review instrument.

This role will serve as the bridge between program stakeholders, technical teams, security/compliance staff, data/reporting teams, training teams, and end users. The Product Lead will help ensure that system operations, modernization, and enhancements are driven by user needs, mission value, security requirements, accessibility, federal IT governance, and continuity of review operations.

This position works closely with the IT Modernization & Operations Lead, ISSO, Cloud Engineer/System Administrator, Application Support Lead, Data Analytics Lead, UX/CX resources, developers, QA/508 specialists, helpdesk staff, and program SMEs. In a lean staffing model, this role may also perform Product Owner/Business Analyst responsibilities until the modernization backlog or IV-E integration workload justifies additional support.

Remote, with possible travel for project meetings, stakeholder engagement, user discovery, or federal program activities as required.

Key Responsibilities:

  • Own and maintain the product vision and modernization roadmap for the CWRP IT ecosystem.
  • Work with CB, ACF Tech, program leadership, child welfare SMEs, reviewers, state users, helpdesk staff, and technical teams to identify needs, pain points, risks, and improvement opportunities.
  • Translate strategic priorities into a structured product roadmap, enhancement backlog, and release sequencing plan.
  • Support the transition from current-state operations to a governed modernization model that preserves continuity while enabling incremental improvements.
  • Lead discovery activities, including stakeholder interviews, user journey mapping, workflow analysis, helpdesk trend review, and prioritization of system enhancements.
  • Coordinate with the Technical Architect, Cloud/O&M Lead, ISSO, developers, UX/CX staff, QA testers, data/reporting staff, and change/release management resources.
  • Help define requirements for modernization of the CFSR DMS, Portal, OMS, training platforms, reporting dashboards, user support workflows, and related applications.
  • Support planning for the future integration of the automated Title IV-E instrument into the broader CFSR DMS/secure portal environment.
  • Ensure product decisions account for FedRAMP, FISMA, ATO, Zero Trust, Section 508, privacy, records management, and ACF Tech governance requirements.
  • Maintain a prioritized list of user needs, user stories, acceptance criteria, dependencies, risks, and release priorities.
  • Facilitate product governance discussions and help leadership make informed tradeoff decisions among user value, cost, schedule, risk, security, and technical debt.
  • Support sprint planning, backlog refinement, UAT coordination, release readiness, and post-release feedback when Product Owner support is not separately staffed.
  • Ensure product enhancements are documented, traceable, accessible, secure, and aligned with federal digital service and user-centered design expectations.
  • Track and communicate product progress, risks, dependencies, and outcomes to project leadership and stakeholders.

Required Qualifications:

  • 7+ years of experience in product management, product ownership, business analysis, digital services, IT modernization, or related roles to include:
  • Experience leading or supporting modernization of complex web-based systems, portals, workflow tools, case management systems, learning platforms, reporting systems, or federal/state program support applications.
  • Demonstrated ability to translate stakeholder needs into product roadmaps, backlogs, user stories, requirements, acceptance criteria, and release priorities.
  • Experience working in agile delivery environments, including backlog prioritization, sprint planning, release planning, UAT, and iterative product improvement.
  • Strong stakeholder engagement skills, including experience working with program leaders, technical teams, end users, security/compliance staff, and operational support teams.
  • Ability to balance product value, user experience, technical feasibility, security/compliance obligations, cost, and schedule.
  • Excellent written and verbal communication skills, including the ability to brief technical and non-technical audiences.
  • Experience supporting systems that require strong documentation, change control, governance, and operational continuity.

Preferred Qualifications

  • Experience supporting federal, HHS, ACF, child welfare, human services, grants, oversight, compliance, or monitoring programs.
  • Familiarity with Child and Family Services Reviews, Title IV-E Foster Care Eligibility Reviews, program improvement planning, case review workflows, or child welfare data/reporting.
  • Experience with federal IT environments, including FedRAMP, FISMA, ATO, NIST, Zero Trust, Section 508, and privacy/security requirements.
  • Experience with AWS-hosted systems, Drupal/PHP/Symfony applications, MySQL, Jaspersoft, Tableau, Qualtrics, learning management systems, or secure portals.
  • Experience applying user-centered design, customer experience, accessibility, journey mapping, and digital service best practices.
  • Experience coordinating modernization initiatives that involve legacy systems, technical debt, incremental upgrades, and integration with SaaS platforms.
  • Certified Scrum Product Owner, Certified Scrum Product Manager, SAFe Product Owner/Product Manager, PMP, or similar credential preferred but not required.

#Indeed

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$81,499.00 - $138,549.00Nationwide Remote Office (US99)

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