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Online Live Chat Jobs in Decatur, AL (NOW HIRING)

Lennar

Internet Sales Coordinator

Huntsville, AL

$18.50 - $25.25/hr

Capture and convert online customer inquiries into viable sales prospects. * Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. * Maintain and update digital ...

Lennar

Internet Sales Coordinator

Huntsville, AL · On-site

$18.50 - $25.25/hr

Capture and convert online customer inquiries into viable sales prospects. * Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. * Maintain and update digital ...

XACT

Customer Service Specialist - AL

Huntsville, AL · On-site +1

$15.99 - $16/hr

... or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements : • High-speed DSL or cable connection, rated at least 10 MB download ...

Varsity Tutors

Cursor Tutor

Huntsville, AL · Remote

$40/hr

... Live Learning Platform has thousands of students looking for online Cursor tutors nationally. As a ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

Dream Voyages

Remote Travel Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Handle inquiries via email, chat, phone--transforming concerns into a happy yes. * Spot trends in client feedback to refine services and personalize support for luxury escapes. * Optimize response ...

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How much do online live chat jobs pay per hour?

As of May 29, 2026, the average hourly pay for online live chat in Decatur, AL is $38.31, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $49.57 per hour, depending on experience, location, and employer.

What is an Online Live Chat job?

An Online Live Chat job involves providing customer support, answering queries, and assisting users through real-time text-based communication. Agents typically work for businesses, helping customers with product information, troubleshooting, or general inquiries. This role requires strong typing skills, good communication, and the ability to multitask. It is commonly done remotely and may involve working across different time zones.

What are the key skills and qualifications needed to thrive in the Online Live Chat position, and why are they important?

To thrive as an Online Live Chat representative, you need excellent written communication skills, fast typing proficiency, and experience in customer service or support. Familiarity with live chat platforms, CRM systems, and ticketing software is often required, although formal certifications are rarely mandatory. Patience, problem-solving ability, and a friendly, professional demeanor set top candidates apart. These skills and qualities are crucial for efficiently resolving customer inquiries and ensuring a positive online experience.

What are typical challenges an Online Live Chat representative might face on the job?

Online Live Chat representatives often handle multiple conversations at once, which can be challenging during peak times when fast, accurate responses are critical. They may also encounter complex or frustrated customers, requiring strong conflict resolution and troubleshooting skills to provide effective solutions. Since online chat lacks verbal cues, representatives must pay extra attention to tone and clarity in their writing to avoid misunderstandings. Working in this role can be fast-paced and requires good self-management to maintain high-quality service standards. However, these challenges also help develop valuable communication and problem-solving skills that are beneficial for career growth in customer service and beyond.
More about Online Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Decatur, AL? The most popular types of Live Chat jobs in Decatur, AL are:
What are popular job titles related to Online Live Chat jobs in Decatur, AL? For Online Live Chat jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Online Live Chat jobs in Decatur, AL look for? The top searched job categories for Online Live Chat jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Online Live Chat jobs? Cities near Decatur, AL with the most Online Live Chat job openings:
Online Live Chat jobs near you
Customer Service Representative

Customer Service Representative

Lakeland Industries

Huntsville, AL

$15.25 - $20.75/hr

Other

Posted 16 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE
Title: Customer Service Representative 
Location: Huntsville, AL (4 Days in Office, 1 Remote)
Reports To: Customer Service Manager
Company & Position Overview
At Lakeland Industries, we’re more than just a leader in the PPE sector—we’re a team of innovators, collaborators, and problem-solvers committed to protecting people around the world. Our mission is to deliver exceptional products and services that elevate safety and customer experience. If you’re looking for a workplace that values creativity, teamwork, and purpose, you’ve found it.
POSITION TYPE:  Existing
POSITION PURPOSE:  Operate as the liaison between the customer, the Sales Team, and production/manufacturing.
REPRESENTATIVE DUTIES AND RESPONSIBILITIES: 
  1. Communicate with internal and external customers in a timely, helpful, and professional manner via phone, email, and live chat.
  2. Correctly and timely entry of orders into Lakeland’s ERP (Sage) system.
  3. Be knowledgeable of technical/performance aspects of Lakeland & competitors’ products and able to cross products.
  4. Maintain paperless filing system as needed
  5. Enter RGA requests into the computer system.
  6. Perform various administrative duties or functions as needed.
  7. Take initiative and complete tasks timely
  8. Support and uphold the three pillars: Respect, Communication, and Accountability
  9. Be proficient in the use of Lakeland’s CRM (Salesforce) system.
  10. Must be reliable and punctual.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: 
Requirements:  Data entry experience, customer service experience, detail-oriented, ability to professionally communicate via both verbal and written skills, MUST be able to multitask.
Preferences:  Customer service experience in a manufacturing environment
MINIMUM EDUCATION/EXPERIENCE: 
Education:     High School Diploma or GED equivalent         
Experience:  NA
PREFERRED EDUCATION/EXPERIENCE: 
Education:     Bachelor's degree from an accredited college or university
Experience:  Customer service experience in a manufacturing environment
REQUIRED LICENSURE/CERTIFICATION/REGISTRATION:  NA
FINANCIAL RESPONSIBILITIES: 
Budget None to $20,000 
Revenue:  None to $20,000
Overall: None
WORKING CONDITIONS / EQUIPMENT: Climate controlled environment; ability to sit for long periods of time at a desk and/or computer; ability to handle multiple and repeated phone calls and emails; ability to operate standard office equipment

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