As an online insurance agent, your duties are to sell insurance policies to customers or help an existing customer to update or renew their benefits or insurance package. Your responsibilities include contacting leads, discussing different types of insurance options, and helping customers to fill out the appropriate paperwork and documentation. Many large insurance companies now have virtual portals where online insurance agents interact with customers via live chat or video conference platforms. You can choose to specialize in auto insurance, medical insurance, life insurance, home insurance, or travel insurance, to name a few.