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Online Inbound Call Center Jobs in Modesto, CA (NOW HIRING)

Monitor real-time inbound traffic and provide recommendations to adjust staffing based on call ... Leverage daily and historical reports to identify opportunities and trends in call volume and ...

Monitor real-time inbound traffic and provide recommendations to adjust staffing based on call ... Leverage daily and historical reports to identify opportunities and trends in call volume and ...

Real-Time Analyst

Tracy, CA · On-site

$21 - $38/hr

Monitor real-time inbound traffic and provide recommendations to adjust staffing based on call ... Leverage daily and historical reports to identify opportunities and trends in call volume and ...

Be Seen First

As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers and team members in a professional and efficient manner. Your primary goal will be to ...

Grade Setter

Stockton, CA · On-site

$35.35 - $60.72/hr

Forgen is dedicated to building a better future - for generations. Location: Stockton, CA Position Summary This position involves various manual and grading tasks including, but not limited to ...

Location: Stockton, CA Position Summary This position involves various manual and grading tasks including, but not limited to setting grade markers; monitors grade to guide earth moving equipment ...

Grade Setter

Stockton, CA · On-site

$35.35 - $60.72/hr

Forgen is dedicated to building a better future - for generations. Location: Stockton, CA Position Summary This position involves various manual and grading tasks including, but not limited to ...

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Online Inbound Call Center information

See Modesto, CA salary details

$13

$18

$24

How much do online inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online inbound call center in Modesto, CA is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $19.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the most commonly searched types of Inbound Call Center jobs in Modesto, CA? The most popular types of Inbound Call Center jobs in Modesto, CA are:
What cities near Modesto, CA are hiring for Online Inbound Call Center jobs? Cities near Modesto, CA with the most Online Inbound Call Center job openings:
Infographic showing various Online Inbound Call Center job openings in Modesto, CA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,034 per year, or $18.3 per hour.

Full-time

Re-posted yesterday


Job description

Call Center Manager
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.