Part Time Call Center Operator - Evening And Weekend Shifts Intralot, Inc. is engaged in the supply ... Manages (inbound/outbound) phone calls from Lottery retailers. Effectively troubleshoot equipment ...
Part Time Call Center Operator - Evening And Weekend Shifts Intralot, Inc. is engaged in the supply ... Manages (inbound/outbound) phone calls from Lottery retailers. Effectively troubleshoot equipment ...
... center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support ... Maintain high inbound call availability to support customers * Gather pertinent data, identify ...
... center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support ... Maintain high inbound call availability to support customers * Gather pertinent data, identify ...
... center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support ... Maintain high inbound call availability to support customers * Gather pertinent data, identify ...
... center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support ... Maintain high inbound call availability to support customers * Gather pertinent data, identify ...
Call Center Support Specialist
Meridian, ID · On-site
$17 - $22.75/hr
... center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support ... Maintain high inbound call availability to support customers * Gather pertinent data, identify ...
Quick apply
Call Center Support Specialist
Meridian, ID · On-site
$17 - $22.75/hr
... center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support ... Maintain high inbound call availability to support customers * Gather pertinent data, identify ...
408- BSU- Call Center Agent
Boise, ID · On-site
$14.25 - $18.75/hr
As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Must be able and willing to receive a high amount of inbound calls * Partner with the service ...
New
408- BSU- Call Center Agent
Boise, ID · On-site
$14.25 - $18.75/hr
As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Must be able and willing to receive a high amount of inbound calls * Partner with the service ...
New
408- BSU- Call Center Agent
Boise, ID · On-site
$14.25 - $18.75/hr
As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Must be able and willing to receive a high amount of inbound calls * Partner with the service ...
New
408- BSU- Call Center Agent
Boise, ID · On-site
$14.25 - $18.75/hr
As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Must be able and willing to receive a high amount of inbound calls * Partner with the service ...
New
408- BSU- Call Center Agent
Boise, ID · On-site
$14.25 - $18.75/hr
As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Must be able and willing to receive a high amount of inbound calls * Partner with the service ...
New
408- BSU- Call Center Agent
Boise, ID · On-site
$14.25 - $18.75/hr
As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Must be able and willing to receive a high amount of inbound calls * Partner with the service ...
New
408- BSU- Call Center Agent
Boise, ID · On-site
$14.25 - $18.75/hr
As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Must be able and willing to receive a high amount of inbound calls * Partner with the service ...
New
408- BSU- Call Center Agent
Boise, ID · On-site
$14.25 - $18.75/hr
As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Must be able and willing to receive a high amount of inbound calls * Partner with the service ...
New
Call Center Manager - B2C
Boise, ID · On-site
Lead and motivate the call center team of 50+ across two offices * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize ...
Call Center Manager - B2C
Boise, ID · On-site
Lead and motivate the call center team of 50+ across two offices * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize ...
Call Center Representative - Boise, ID (On-Site) Build a Career. Earn More. Grow Faster. Are you ... Take inbound calls and make outbound calls to existing customers * Connect with homeowners and ...
Quick apply
Call Center Representative - Boise, ID (On-Site) Build a Career. Earn More. Grow Faster. Are you ... Take inbound calls and make outbound calls to existing customers * Connect with homeowners and ...
Call Center Agent + Uncapped Bonus
Boise, ID · On-site
$4.5K/mo
Call Center Representative - Boise, ID (On-Site) Build a Career. Earn More. Grow Faster. Are you ... Take inbound calls and make outbound calls to existing customers * Connect with homeowners and ...
Call Center Agent + Uncapped Bonus
Boise, ID · On-site
$4.5K/mo
Call Center Representative - Boise, ID (On-Site) Build a Career. Earn More. Grow Faster. Are you ... Take inbound calls and make outbound calls to existing customers * Connect with homeowners and ...
Bilingual Insurance Agent, Inbound Sales
Boise, ID · Remote
$55K - $80K/yr
Bilingual Insurance Agent, Inbound Sales Job Overview At Polly, we're changing the way people shop ... Experience working in a high-volume call center * Experience selling multiple carriers and multiple ...
Bilingual Insurance Agent, Inbound Sales
Boise, ID · Remote
$55K - $80K/yr
Bilingual Insurance Agent, Inbound Sales Job Overview At Polly, we're changing the way people shop ... Experience working in a high-volume call center * Experience selling multiple carriers and multiple ...
Entry-Level Contact Center Representative
Boise, ID · On-site
$14.75 - $19/hr
Entry-Level Contact Center Representative We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client ...
Entry-Level Contact Center Representative
Boise, ID · On-site
$14.75 - $19/hr
Entry-Level Contact Center Representative We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client ...
Part Time Call Center Hiring Immediately
Boise, ID · On-site
$15.25 - $19/hr
APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! This is an ON-SITE position Learn ...
Part Time Call Center Hiring Immediately
Boise, ID · On-site
$15.25 - $19/hr
APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! This is an ON-SITE position Learn ...
Entry-Level Contact Center Representative
Boise, ID · On-site
$14.75 - $19/hr
We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you'll handle customer ...
Entry-Level Contact Center Representative
Boise, ID · On-site
$14.75 - $19/hr
We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you'll handle customer ...
Operations Specialist II - Call Center
Meridian, ID · On-site
$15.75 - $19.75/hr
Law firm or call center experience preferred * Must possess excellent ability to communicate with all clients * Knowledge of computers and relevant software applications * Knowledge of customer ...
Quick apply
Operations Specialist II - Call Center
Meridian, ID · On-site
$15.75 - $19.75/hr
Law firm or call center experience preferred * Must possess excellent ability to communicate with all clients * Knowledge of computers and relevant software applications * Knowledge of customer ...
Inbound call center experience strongly preferred. * Medical terminology training and experience in medical or insurance field strongly preferred. * For URAC accredited areas, the following ...
Inbound call center experience strongly preferred. * Medical terminology training and experience in medical or insurance field strongly preferred. * For URAC accredited areas, the following ...
Inbound call center experience strongly preferred. * Medical terminology training and experience in medical or insurance field strongly preferred. * For URAC accredited areas, the following ...
Inbound call center experience strongly preferred. * Medical terminology training and experience in medical or insurance field strongly preferred. * For URAC accredited areas, the following ...
Inbound call center experience strongly preferred. * Medical terminology training and experience in medical or insurance field strongly preferred. * For URAC accredited areas, the following ...
Inbound call center experience strongly preferred. * Medical terminology training and experience in medical or insurance field strongly preferred. * For URAC accredited areas, the following ...
Inbound call center experience strongly preferred. * Medical terminology training and experience in medical or insurance field strongly preferred. * For URAC accredited areas, the following ...
Inbound call center experience strongly preferred. * Medical terminology training and experience in medical or insurance field strongly preferred. * For URAC accredited areas, the following ...
Online Inbound Call Center information
See Meridian, ID salary details
$12.35 - $13.26
4% of jobs
$13.26 - $14.17
9% of jobs
$14.17 - $15.08
11% of jobs
$15.12 is the 25th percentile. Wages below this are outliers.
$15.08 - $15.99
19% of jobs
The median wage is $16.29 / hr.
$15.99 - $16.91
21% of jobs
$17.75 is the 75th percentile. Wages above this are outliers.
$16.91 - $17.82
12% of jobs
$17.82 - $18.73
15% of jobs
$18.73 - $19.64
5% of jobs
$19.64 - $20.55
3% of jobs
$20.55 - $21.46
0% of jobs
$21.46 - $22.37
1% of jobs
$12
$16
$22
How much do online inbound call center jobs pay per hour?
What are the key skills and qualifications needed to thrive in the online inbound call center position?
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
What is an online inbound call center?
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
What does an online inbound call center do?
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
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Intralot rating
7.2
Based on 16 frontline employees who took The Breakroom Quiz
10th of 15 rated gambling companies
Job description
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
Education, Training and Experience: High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment. Call tracking system experience preferred.
Knowledge, Skills and Abilities: Knowledge of tracking software. Technical customer service skills. Strong analytic skills. Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position. Ability to work in a team environment. Ability to troubleshoot. Ability to explain technical information to a non-technical client. Strong verbal and written communication skills. Understanding of help desk operations, tools, methodologies and processes.
Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers. Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions. Dispatch technicians as appropriate for on-site repairs.
Employment Eligibility Verification: Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements: Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer.
As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.