ZipRecruiter

Log In

1

Online Inbound Call Center Jobs in Meriden, CT (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsOnline Inbound Call Center JobsOnline Inbound Call Center Jobs in Meriden, CT

Online Inbound Call Center information

See Meriden, CT salary details

$12

$16

$22

How much do online inbound call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for online inbound call center in Meriden, CT is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $17.88 per hour, depending on experience, location, and employer.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What are the most commonly searched types of Inbound Call Center jobs in Meriden, CT?

The most popular types of Inbound Call Center jobs in Meriden, CT are:

What are popular job titles related to Online Inbound Call Center jobs in Meriden, CT?

For Online Inbound Call Center jobs in Meriden, CT, the most frequently searched job titles are:

What job categories do people searching Online Inbound Call Center jobs in Meriden, CT look for?

The top searched job categories for Online Inbound Call Center jobs in Meriden, CT are:

What cities near Meriden, CT are hiring for Online Inbound Call Center jobs?

Cities near Meriden, CT with the most Online Inbound Call Center job openings:

Online Inbound Call Center jobs near you
Infographic showing various Online Inbound Call Center job openings in Meriden, CT as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,333 per year, or $17 per hour.

Call Center -- Customer Service Representative

Amicis Global

East Hartford, CT • On-site

$21 - $22/hr

Contractor

Re-posted yesterday

Job description

Title: Customer Service Representative
Location: East Hartford, CT 06108
Schedule: Monday–Friday, 8:30 AM – 5:00 PM (Weekends Off)
Duration: 6+ Months of Contract to Hire
Job Summary:
We are seeking experienced and motivated Customer Service Representatives to provide exceptional support as the first point of contact for customers. You'll assist with program information, account inquiries, and password reset support for the online consumer portal. This is a great opportunity to join a professional, team-oriented environment with full-time hours, paid training, and strong growth potential.
Key Responsibilities:
Serve as the initial point of contact for inquiries related to customer programs.
Handle inbound calls professionally and resolve customer issues promptly.
Assist consumers with account access, password resets, and general inquiries.
Document all interactions accurately in the call tracking system.
Escalate calls to leadership or other departments as needed.
Provide clear, accurate, and courteous information in compliance with program standards.
Identify trends in consumer questions and recommend process improvements.
Manage difficult conversations with professionalism and empathy.
Meet and exceed performance standards for quality, accuracy, and call volume.
What You'll Gain:
Full-time employment with steady hours
Paid training and career development opportunities
Positive, team-focused work environment
Monday–Friday schedule with weekends off
Comprehensive benefits options
Qualifications:
High School Diploma or GED required; Associate degree or higher preferred.
Minimum 6 months of call center experience, or equivalent customer service experience.
Must type at least 35 WPM and pass a customer service skills assessment.
Strong verbal and written communication skills.
Ability to multitask, problem-solve, and work in a structured environment.
Must pass a criminal background check and drug screening (8-panel standard).