1

Online Inbound Call Center Jobs in Maple Grove, MN

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

  • PTO

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with ... Answer inbound calls promptly and professionally * Help customers with questions, concerns, or ...

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

Take on new tasks on short notice Ability to navigate multiple applications and systems Two+ years of heavy inbound call volume (70+ calls per day) call center experience Experience with live chat ...

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

New

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family ...

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

Take on new tasks on short notice Ability to navigate multiple applications and systems Two+ years of heavy inbound call volume (70+ calls per day) call center experience Experience with live chat ...

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family ...

Call Center Representative

Minneapolis, MN · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Call Center Representative Premier Disability Services, a division of Internet Brands, is seeking qualified Call Center Representatives to join our high-volume call center team based in Minneapolis ...

next page

Showing results 1-20

Online Inbound Call Center information

See Maple Grove, MN salary details

$13

$17

$23

How much do online inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for online inbound call center in Maple Grove, MN is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $18.70 per hour, depending on experience, location, and employer.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What are the most commonly searched types of Inbound Call Center jobs in Maple Grove, MN?

The most popular types of Inbound Call Center jobs in Maple Grove, MN are:

What are popular job titles related to Online Inbound Call Center jobs in Maple Grove, MN?

For Online Inbound Call Center jobs in Maple Grove, MN, the most frequently searched job titles are:

What cities near Maple Grove, MN are hiring for Online Inbound Call Center jobs?

Cities near Maple Grove, MN with the most Online Inbound Call Center job openings:

Infographic showing various Online Inbound Call Center job openings in Maple Grove, MN as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,914 per year, or $17.7 per hour.

Call Center Agent

GSG

Minneapolis, MN • On-site

$15.75 - $20.50/hr

Other

PTO

Re-posted 15 days ago


Job description

Call Center Agent

Minneapolis, Minnesota, United States

About the Job

Are you a people person with a talent for communication? We’re looking for Call Center Agents to join our inbound support team and deliver outstanding service with every call.

As the first point of contact, you’ll answer incoming calls, resolve customer inquiries, and ensure each caller receives a helpful, positive experience. If you’re calm under pressure, a natural problem-solver, and ready to make an impact, this could be the perfect role for you.

What You’ll Do
  • Answer inbound calls promptly and professionally
  • Help customers with questions, concerns, or service requests
  • Direct calls to the correct department or team member
  • Record call details and outcomes accurately
  • Collaborate with internal teams to ensure fast resolutions
  • Provide basic administrative support as needed
Who You Are
  • A clear communicator and active listener
  • Friendly, patient, and customer-focused
  • Able to multitask and stay calm under pressure
  • Comfortable using Microsoft Office and call center software
  • Previous call center or customer service experience is a plus (but not required)
Schedule & Work Environment
  • Full-time and part-time roles available
  • Monday to Friday schedule, with potential flexibility
  • Office-based position in a supportive, team-oriented environment
Why You’ll Love Working With Us
  • Competitive hourly pay
  • Paid time off and benefits (for eligible employees)
  • Professional growth and advancement opportunities
  • A friendly, inclusive team that values your contributions

Become a key player in delivering excellent customer care - apply today and start your journey as a Call Center Agent with us!