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Online Inbound Call Center Jobs in Brainerd, MN (NOW HIRING)

... line call center and operational process support to financial institutions such as credit unions ... Answer inbound phone calls from our clients to provide compliance and operational assistance ...

Dentist - DDS / DMD

Baxter, MN · On-site

$350K - $450K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Dentist - DDS / DMD

Baxter, MN

$350K - $450K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more    *Source: ADA Health Policy ...

Dentist - DDS / DMD

Baxter, MN · On-site

$350K - $450K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... online) to keep your skills and knowledge up to date * A cutting-edge surgical training center to ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Dentist - DDS / DMD

Baxter, MN

$350K - $450K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Unlimited access to free continuing education (live and online) to keep your skills and knowledge ... call center, learning and development, plus so much more    *Source: ADA Health Policy ...

R.O.- Hospitality Specialist

Nisswa, MN · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Check online travel agents for rental inbound. Run reports and correct errors before guest check-in. Prepare night audit daily, and respond to any online reviews. * Answers and transfers call from ...

R.O.- Hospitality Specialist

Nisswa, MN · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Check online travel agents for rental inbound. Run reports and correct errors before guest check-in. Prepare night audit daily, and respond to any online reviews. * Answers and transfers call from ...

R.O.- Hospitality Specialist

Nisswa, MN · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Check online travel agents for rental inbound. Run reports and correct errors before guest check-in. Prepare night audit daily, and respond to any online reviews. * Answers and transfers call from ...

R.O.- Hospitality Specialist

Nisswa, MN · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Check online travel agents for rental inbound. Run reports and correct errors before guest check-in. Prepare night audit daily, and respond to any online reviews. * Answers and transfers call from ...

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Online Inbound Call Center information

See Brainerd, MN salary details

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How much do online inbound call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for online inbound call center in Brainerd, MN is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $17.88 per hour, depending on experience, location, and employer.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What job categories do people searching Online Inbound Call Center jobs in Brainerd, MN look for?

The top searched job categories for Online Inbound Call Center jobs in Brainerd, MN are:

What cities near Brainerd, MN are hiring for Online Inbound Call Center jobs?

Cities near Brainerd, MN with the most Online Inbound Call Center job openings:

Infographic showing various Online Inbound Call Center job openings in Brainerd, MN as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,273 per year, or $17 per hour.

Call Center Representative

United Partners Outreach Inc

Brainerd, MN • On-site

$14 - $18.50/hr

Full-time

PTO

Posted 22 days ago


Job description

Benefits:
  • No Weekends
  • Bonus based on performance
  • Paid time off

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Daily Contests
  • Steady Work
  • No Weekends
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. 
Responsibilities 
  • Place outbound calls 
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
This is NOT a remote position. To apply please call Brandon at 218-297-0342