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Online Helper Jobs in Quebec (NOW HIRING)

Ubisoft

Online Programmer, Far Cry

Montreal, QC · On-site

We believe diverse perspectives help both players and teams thrive. If you're passionate about ... The Online team is composed of two main areas of expertise: The use and integration of Ubisoft ...

RONA

Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated ...

Centre de services scolaire De La Jonquière

AFFICHAGE INTERNE / EXTERNE Le Centre de services scolaire De La Jonquière (CSSDLJ) accueille près de 10 000 élèves répartis dans 22 écoles et centres de formation. Situé dans la région ...

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Online Helper information

What is an online helper?

Online Helpers are individuals who provide assistance, support, or guidance to users over the internet. Their responsibilities can range from answering customer inquiries, troubleshooting technical problems, assisting with online orders, or offering educational support. They typically work via chat, email, or video conferencing platforms, and are employed by various organizations such as e-commerce companies, educational institutions, and tech support firms. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as an online helper?

To thrive as an Online Helper, strong communication skills, problem-solving abilities, and a good command of written English are essential, often paired with a high school diploma or equivalent. Familiarity with customer support platforms, chat systems, and basic troubleshooting tools is typically required. Patience, empathy, and active listening help Online Helpers stand out by effectively understanding and addressing user concerns. These skills and qualities are vital for ensuring positive user experiences and efficient resolution of issues in a remote, digital environment.

What are some common challenges faced by online helpers when assisting clients remotely?

Online Helpers often encounter challenges such as clear communication barriers, managing multiple client requests simultaneously, and navigating various digital platforms or tools efficiently. Since all interactions are virtual, it can sometimes be difficult to gauge a client's tone or urgency, which requires patience and strong interpersonal skills. Staying organized and maintaining a high level of responsiveness is essential for providing effective support and ensuring client satisfaction.

What is the difference between Online Helper vs Customer Support Representative?

AspectOnline HelperCustomer Support Representative
CredentialsBasic computer skills, communication skillsSame as Online Helper, sometimes with additional product knowledge
Work EnvironmentRemote, online platformsRemote or in-office, customer service centers
Industry UsageFreelance, gig economy, online platformsCorporate, retail, service industries
Job FocusAssisting users with tasks, troubleshooting, guidanceHandling customer inquiries, resolving issues, providing information

Online Helpers and Customer Support Representatives both assist users and customers remotely, often requiring similar skills. However, Online Helpers typically work on a freelance basis through online platforms, focusing on task-based assistance, while Customer Support Representatives are usually employed by companies to handle customer inquiries and support in a more structured environment.

How do you become an online helper?

To become an online helper, you typically need good communication skills, basic computer literacy, and the ability to assist users with questions or technical issues. Many positions require a high school diploma or equivalent, and some employers may prefer prior customer service experience or familiarity with specific tools like chat platforms or help desk software. Training is often provided by the employer to familiarize new helpers with company procedures and policies.

What are the most commonly searched types of Online jobs in Quebec?

The most popular types of Online jobs in Quebec are:

What job categories do people searching Online Helper jobs in Quebec look for?

The top searched job categories for Online Helper jobs in Quebec are:

Online Helper jobs near you
Infographic showing various Online Helper job openings in Quebec as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 100% In-person job distribution.

Online Programmer, Far Cry

Ubisoft

Montreal, QC • On-site

Full-time

Posted 14 days ago

Job description

Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!

Job Description

What you'll do

The role of a Far Cry Online Programmer is to support production teams in creating connected experiences. You will participate in the design, development, and maintenance of online systems. 

The Online team is composed of two main areas of expertise: 

The use and integration of Ubisoft's standard services to support the game's needs. This includes integrating these services and exposing their functionalities through the creation and customization of Snowdrop plugins (C++). 

The development of deployment and game server management automation tools. The associated infrastructure and services follow a GitOps approach, leveraging a technology stack that includes ArgoCD, Kubernetes, Golang, and TypeScript. 

Depending on your profile and interests, you may contribute to either of the Online team's areas of expertise. 

Qualifications

What you bring 

A degree in Computer Science or Software Engineering (or other relevant training). 

Experience in C++ or/and Golang,Typescript 

Experience troubleshooting, maintaining, optimizing, and operating online systems and services. 

Excellent problem-solving skills and the ability to work effectively in a collaborative team environment. 

Effective communication skills, both written and verbal with the ability to explain complex technical concepts to non-technical team members.  

Relational and collaborative interpersonal skills that allow you to achieve the vision of the game in a harmonious way with stakeholders of diverse backgrounds. 

A keen sense of rigour and self-reliance, accompanied by a strong thirst for learning. 

A creative spirit focused on innovation. 

“As a plus” 

Development and optimization of highly scalable and highly available microservices written in Go.  

Game server management and deployment and cloud infrastructure management (Kubernetes / Azure / AWS).