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Online Helper Jobs in Alberta (NOW HIRING)

CA$850/wk

We help connect everyday people with flexible remote, online market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming ...

CA$850/wk

We help connect everyday people with flexible remote, online market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming ...

CA$850/wk

We help connect everyday people with flexible remote, online market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming ...

CA$850/wk

We help connect everyday people with flexible remote, online market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming ...

If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of ...

CA$850/wk

We help connect everyday people with flexible remote, online market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming ...

If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of ...

Be Seen First

If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add "INSTALLER HELPER - Fort McMurray" to ...

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Online Helper information

What is an online helper?

Online Helpers are individuals who provide assistance, support, or guidance to users over the internet. Their responsibilities can range from answering customer inquiries, troubleshooting technical problems, assisting with online orders, or offering educational support. They typically work via chat, email, or video conferencing platforms, and are employed by various organizations such as e-commerce companies, educational institutions, and tech support firms. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as an online helper?

To thrive as an Online Helper, strong communication skills, problem-solving abilities, and a good command of written English are essential, often paired with a high school diploma or equivalent. Familiarity with customer support platforms, chat systems, and basic troubleshooting tools is typically required. Patience, empathy, and active listening help Online Helpers stand out by effectively understanding and addressing user concerns. These skills and qualities are vital for ensuring positive user experiences and efficient resolution of issues in a remote, digital environment.

What are some common challenges faced by online helpers when assisting clients remotely?

Online Helpers often encounter challenges such as clear communication barriers, managing multiple client requests simultaneously, and navigating various digital platforms or tools efficiently. Since all interactions are virtual, it can sometimes be difficult to gauge a client's tone or urgency, which requires patience and strong interpersonal skills. Staying organized and maintaining a high level of responsiveness is essential for providing effective support and ensuring client satisfaction.

What is the difference between Online Helper vs Customer Support Representative?

AspectOnline HelperCustomer Support Representative
CredentialsBasic computer skills, communication skillsSame as Online Helper, sometimes with additional product knowledge
Work EnvironmentRemote, online platformsRemote or in-office, customer service centers
Industry UsageFreelance, gig economy, online platformsCorporate, retail, service industries
Job FocusAssisting users with tasks, troubleshooting, guidanceHandling customer inquiries, resolving issues, providing information

Online Helpers and Customer Support Representatives both assist users and customers remotely, often requiring similar skills. However, Online Helpers typically work on a freelance basis through online platforms, focusing on task-based assistance, while Customer Support Representatives are usually employed by companies to handle customer inquiries and support in a more structured environment.

How do you become an online helper?

To become an online helper, you typically need good communication skills, basic computer literacy, and the ability to assist users with questions or technical issues. Many positions require a high school diploma or equivalent, and some employers may prefer prior customer service experience or familiarity with specific tools like chat platforms or help desk software. Training is often provided by the employer to familiarize new helpers with company procedures and policies.

What are the most commonly searched types of Online jobs in Alberta?

The most popular types of Online jobs in Alberta are:

What are popular job titles related to Online Helper jobs in Alberta?

For Online Helper jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Online Helper jobs in Alberta look for?

The top searched job categories for Online Helper jobs in Alberta are:

What cities in Alberta are hiring for Online Helper jobs?

Cities in Alberta with the most Online Helper job openings:

Infographic showing various Online Helper job openings in Alberta as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, and 8% Contract. Highlights an 100% In-person job distribution.

Full-time

Medical, Dental, Vision

Posted 11 days ago


Key responsibilities

  • Support the loading, unloading, and staging of materials according to customer directives and safety standards.

  • Maintain a clean, safe, and organized warehouse environment by following safety protocols and using proper lifting techniques.

  • Assist with physical inventory counts and ensure materials are secured and handled properly during daily operations.


Foundation Building Materials rating

6.2

Company rating: 6.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

338th of 429 rated retail wholesalers


Job description

About Us

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada.  In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

Together, FBM and UDHG's 8,000+ Team Members are committed to operational excellence, innovation, and employee development.  By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets.  As the organization continues to grow and evolve, we are investing in strong, forward-thinking talent to support our long-term success.

Overview

Position Overview

At Foundation Building Materials (FBM), we're dedicated to delivering quality products and outstanding service to our customers across the building materials industry. As a Helper, you will be a key contributor to the success of our daily operations by supporting the safe, accurate, and timely loading and unloading of materials. With a commitment to safety, quality, and customer satisfaction, you'll help ensure our standards are met at every stop.

Responsibilities and Qualifications

Key Responsibilities

  • Warehouse Operations & Maintenance  
    • Verify truck is loaded and secured in accordance with company and C.V.O.R. standards
    • Unload, protect, move, and stage materials as specified by customer directive
    • When required, participate in annual physical inventories
  • Safety
    • Maintain a clean, safe, and organized warehouse environment
    • Follow all safety protocols and Canadian Center for Occupational Health and Safety (CCOHS) requirements to maintain a safe working environment
    • Use proper lifting techniques
    • Wear appropriate personal protective equipment, safety shoes and clothing

     

  • Physical Job Requirements   
    • Frequent use of hands and arms for equipment operation, grasping and manipulation
    • Frequent driving or sitting in a truck, forklift or other similar equipment for multiple hours a day
    • Frequent pushing, pulling, lifting or carrying building materials weighing approximately 100 pounds, using proper lifting procedures; and occasionally pushing, pulling, lifting or carrying greater weights.  Pushing and pulling carts loaded carts over various distances and surfaces.  Some functions may be performed as a team
    • Additional physical requirements may be needed as duties are assigned
  • Miscellaneous
    • Support our values in the stand areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
    • Other duties as assigned

    Qualifications

    • Strong communication and customer service skills
    • General knowledge of building materials and a willingness to learn
    Compensation and Benefits

    Reports To

    Branch Manager

     

    Compensation

    The listed pay range reflects the expected base rate for this position. The actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

    • Base: $ 22.00 per hour
    • Job Type: Full-Time 

    Benefits

    At FBM, we're committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work.  Our excellent package includes:

    • Extended Health Care
    • Dental
    • Vision
    • RRSP match program to support your long-term financial future
    • A career path designed with you in mind
    Statements

    Foundation Building Materials is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace across Canada.

    We welcome applications from all qualified individuals, including Indigenous peoples, racialized communities, persons with disabilities, women, members of the 2SLGBTQIA+ community, and newcomers to Canada.

    In accordance with applicable human rights and accessibility legislation, we are committed to providing accommodation throughout the hiring process and employment lifecycle. If you require accommodation at any stage, please contact talent@myfbm.com.

    Employment Type: OTHER

    What Foundation Building Materials employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

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