Helpdesk Administrator
New York, NY · On-site
As a Helpdesk Administrator, your responsibilities may include: * Resolving trouble tickets for Linux and Windows users * Deploying Windows and Linux desktops * Creating and maintaining user accounts
New York, NY · On-site
As a Helpdesk Administrator, your responsibilities may include: * Resolving trouble tickets for Linux and Windows users * Deploying Windows and Linux desktops * Creating and maintaining user accounts
New York, NY · On-site
As a Helpdesk Administrator, your responsibilities may include: * Resolving trouble tickets for Linux and Windows users * Deploying Windows and Linux desktops * Creating and maintaining user accounts
New York, NY · On-site
As a Helpdesk Administrator, your responsibilities may include: * Resolving trouble tickets for Linux and Windows users * Deploying Windows and Linux desktops * Creating and maintaining user accounts
New York, NY · On-site
As a Helpdesk Administrator, your responsibilities may include: * Resolving trouble tickets for Linux and Windows users * Deploying Windows and Linux desktops * Creating and maintaining user accounts
New York, NY · On-site
The Role Inspira Education Group is searching for a Head of Online Events to build and scale one of ... Help research and test offline event opportunities if strategically valuable (e.g., college fairs ...
New York, NY · On-site
The Role Inspira Education Group is searching for a Head of Online Events to build and scale one of ... Help research and test offline event opportunities if strategically valuable (e.g., college fairs ...
The Role Inspira Education Group is searching for a Head of Online Events to build and scale one of ... Help research and test offline event opportunities if strategically valuable (e.g., college fairs ...
Quick apply
The Role Inspira Education Group is searching for a Head of Online Events to build and scale one of ... Help research and test offline event opportunities if strategically valuable (e.g., college fairs ...
$22.25 - $30/hr
Mandatory Skills : Windows 7 domain Networking Store systems Scanner / POSAdmin / use Fielding calls from technicians onsite And configuration steps their Printer IP address Preffered Supporting over ...
$22.25 - $30/hr
Mandatory Skills : Windows 7 domain Networking Store systems Scanner / POSAdmin / use Fielding calls from technicians onsite And configuration steps their Printer IP address Preffered Supporting over ...
We have an online platform that has been designed to help you do that efficiently. Job content Creating and/or adapting educational programs, training tools, and exercises Developing learning methods ...
We have an online platform that has been designed to help you do that efficiently. Job content Creating and/or adapting educational programs, training tools, and exercises Developing learning methods ...
We have an online platform that has been designed to help you do that efficiently. Job content Creating and/or adapting educational programs, training tools, and exercises Developing learning methods ...
We have an online platform that has been designed to help you do that efficiently. Job content Creating and/or adapting educational programs, training tools, and exercises Developing learning methods ...
Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to ... Experience supporting Microsoft 365, including Exchange Online, Teams, and SharePoint. * Working ...
Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to ... Experience supporting Microsoft 365, including Exchange Online, Teams, and SharePoint. * Working ...
Queens, NY · On-site
$62K - $75K/yr
Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to ... Experience supporting Microsoft 365, including Exchange Online, Teams, and SharePoint. * Working ...
Queens, NY · On-site
$62K - $75K/yr
Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to ... Experience supporting Microsoft 365, including Exchange Online, Teams, and SharePoint. * Working ...
Forest Hills, NY · On-site
Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to ... Experience supporting Microsoft 365, including Exchange Online, Teams, and SharePoint. * Working ...
Forest Hills, NY · On-site
Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to ... Experience supporting Microsoft 365, including Exchange Online, Teams, and SharePoint. * Working ...
New Rochelle, NY · On-site
$30 - $35/hr
Tutor Perini Corporation is seeking an Associate Helpdesk Technician to join our office in New Rochelle, New York. About Tutor Perini Corporation: Extraordinary Projects, Exceptional Performance ...
New Rochelle, NY · On-site
$30 - $35/hr
Tutor Perini Corporation is seeking an Associate Helpdesk Technician to join our office in New Rochelle, New York. About Tutor Perini Corporation: Extraordinary Projects, Exceptional Performance ...
Overview: Provide essential help desk support across all business units, with a special focus on the trading desk and related systems. This position requires working with modern technology ...
Overview: Provide essential help desk support across all business units, with a special focus on the trading desk and related systems. This position requires working with modern technology ...
New York, NY · On-site +1
$15 - $24/hr
Along the way, we will assist you with free professional development training and help you become ... Because you'll be teaching online from your home, you'll need your own computer and a good internet ...
New York, NY · On-site +1
$15 - $24/hr
Along the way, we will assist you with free professional development training and help you become ... Because you'll be teaching online from your home, you'll need your own computer and a good internet ...
Manhattan, NY · Remote
$58K - $65K/yr
As a Junior Helpdesk Support, you will be the first point of contact for IT-related queries and issues. Your primary goal is to deliver exceptional customer service and timely resolutions. You will ...
Manhattan, NY · Remote
$58K - $65K/yr
As a Junior Helpdesk Support, you will be the first point of contact for IT-related queries and issues. Your primary goal is to deliver exceptional customer service and timely resolutions. You will ...
Caldwell, NJ · On-site
$80K - $90K/yr
Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and network support to its nationwide base of clients. We have an immediate open position for a Tier 3 ...
Caldwell, NJ · On-site
$80K - $90K/yr
Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and network support to its nationwide base of clients. We have an immediate open position for a Tier 3 ...
Jersey City, NJ · On-site
$40 - $45/hr
Forbes is seeking a Temporary Helpdesk Engineer, a hands-on technical support role within Forbes' Corporate Technology team. This position provides day-to-day technical support to employees, resolves ...
Jersey City, NJ · On-site
$40 - $45/hr
Forbes is seeking a Temporary Helpdesk Engineer, a hands-on technical support role within Forbes' Corporate Technology team. This position provides day-to-day technical support to employees, resolves ...
New York, NY · Remote
$15 - $24/hr
Along the way, we will assist you with free professional development training and help you become ... Because you'll be teaching online from your home, you'll need your own computer and a good internet ...
New York, NY · Remote
$15 - $24/hr
Along the way, we will assist you with free professional development training and help you become ... Because you'll be teaching online from your home, you'll need your own computer and a good internet ...
Jersey City, NJ · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Jersey City, NJ · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Manhattan, NY · On-site
$22 - $29.50/hr
It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...
Manhattan, NY · On-site
$22 - $29.50/hr
It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...
Manhattan, NY · On-site
$80K - $90K/yr
It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...
Manhattan, NY · On-site
$80K - $90K/yr
It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...
$12.89 - $14.84
2% of jobs
$14.84 - $16.78
6% of jobs
$16.78 - $18.73
12% of jobs
$19.27 is the 25th percentile. Wages below this are outliers.
$18.73 - $20.67
17% of jobs
The median wage is $22.23 / hr.
$20.67 - $22.62
16% of jobs
$22.62 - $24.56
16% of jobs
$25.54 is the 75th percentile. Wages above this are outliers.
$24.56 - $26.51
12% of jobs
$26.51 - $28.46
7% of jobs
$28.46 - $30.40
6% of jobs
$30.40 - $32.35
3% of jobs
$32.35 - $34.29
2% of jobs
$12
$23
$34
An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.
A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.
The top searched job categories for Online Helpdesk jobs in Ridgewood, NJ are:
Cities near Ridgewood, NJ with the most Online Helpdesk job openings:

Full-time
Retirement, PTO
Re-posted 20 days ago
Founded in 1998, Tower Research Capital LLC is a leader in the thriving field of high-frequency trading. Working at Tower means collaborating with bright minds from around the world to create cutting edge-technology and tackle challenging technical problems.
Tower Research Capital LLC, a high-frequency proprietary trading firm founded in 1998, seeks a smart and independent Helpdesk Administrator to join our Systems team. In this role, you will support day-to-day operations and resolve hardware issues.
As a Helpdesk Administrator, your responsibilities may include:
You should be motivated to find the best solutions to problems of all sizes, whether they require visiting data centers or crawling under desks. Our ideal candidate will have:
Additionally, you should be able to:
Benefits
Tower's main office and garden roofdeck are located in TriBeCa, a neighborhood in downtown Manhattan. While we work hard, Tower's cubicle-free workplace, jeans-clad workforce, and well-stocked kitchens reflect the premium the firm places on quality of life.
Benefits include:
Tower is not accepting third-party resume submissions for this position.
Sourced by ZipRecruiter
Finance and insurance
1,001 - 5,000 Employees
New York, NY, US
1998