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Online Desktop Support Jobs in Bronxville, NY (NOW HIRING)

MM International

Desktop Support Technician

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York, NY - 10017 (Onsite) Position Type: Contract-to-Hire On-Site We still need resume but from Finance ...

Samprasoft

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.50/hr

Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software.

Tech Tammina LLC

Desktop Support Technician

Brooklyn, NY · On-site

$21.25 - $27/hr

Desktop Support Technician Location: Brooklyn, NY (On-site) Type: Contract (6+ months, with option to convert to full-time) Overview: We are looking for a Desktop Support Technician to join an ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

US Tech Solutions

Desktop Support Analyst#

Bronx, NY · Hybrid

$29/hr

Familiarity with Microsoft 365 (Teams, SharePoint Online, OneDrive, Outlook). * Strong ... in desktop support, service desk, or IT support environment. * Experience supporting end user ...

Hunter Bond Ltd

Desktop Support Lead

Manhattan, NY · Hybrid

Desktop Support Engineer/Lead Role : Desktop Support Engineer/Lead Clien t: Quant Fund - Global collaborative firm run by passionate Computer Scientists Salary : Up to $200,000 + bonus + package ...

ASCENDING

Sr. Desktop Support

New York, NY · On-site

Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed * Collaborate with project managers and technical leads to execute migration tasks according to project timelines

Maintec Technologies

Desktop Support

Manhattan, NY · On-site

$22.25 - $28.50/hr

Windows System Admin/Desktop Support/ Network Admin-Onsite - 3252 17 Month Contract - Graybar Building-NY Description: Requirements: * Minimum 5-7 Years of hands-on experience administering Microsoft ...

ASCENDING LLC

Sr. Desktop Support

Manhattan, NY · On-site

Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed * Collaborate with project managers and technical leads to execute migration tasks according to project timelines

ASCENDING LLC

Sr. Desktop Support

Manhattan, NY · On-site

Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed * Collaborate with project managers and technical leads to execute migration tasks according to project timelines

Diverse Lynx

Desktop Support

Englewood Cliffs, NJ · On-site

$30/hr

Desktop Support Location: Piscataway, NJ or Englewood Cliffs, NJ or Ewing, NJ (Onsite) Duration: Contract (6 Months) Pay: $30/hr on w2 Minimum required experience: 8+ years' experience Essential ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

Yochana

Desktop Support

Jersey City, NJ · On-site

$21.25 - $27/hr

A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones ...

LincolnIT

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

They are currently seeking a full time Level I/II Desktop Support Engineer to provide support and remediation for workstation issues, troubleshoot and resolve system problems, and install new ...

Harris Computer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Harris Computer is seeking a Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. The role involves standard desktop ...

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Online Desktop Support information

See Bronxville, NY salary details

$14

$23

$33

How much do online desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for online desktop support in Bronxville, NY is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Desktop Support professional, and why are they important?

To thrive as an Online Desktop Support professional, you need strong troubleshooting skills, knowledge of operating systems, and a background in IT, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in a remote environment.

What are some typical challenges faced by Online Desktop Support professionals, and how can they be managed effectively?

Online Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues remotely, managing high volumes of support requests, and communicating clearly with users who have varying levels of technical knowledge. Effective time management, strong problem-solving skills, and the ability to explain technical concepts in simple terms are crucial for success in this role. Additionally, regularly updating technical knowledge and using remote support tools efficiently can help in resolving issues promptly and maintaining user satisfaction.

What is an Online Desktop Support specialist?

An Online Desktop Support specialist is an IT professional who provides remote assistance to users experiencing issues with their computers, software, or network connections. They troubleshoot problems, install and configure software, and guide users through solutions via chat, phone, or remote desktop tools. This role is essential for organizations that want to minimize downtime and ensure their employees can work efficiently. Online Desktop Support specialists often work for IT service providers or within dedicated support teams in larger companies.

What is the difference between Online Desktop Support vs Help Desk Technician?

AspectOnline Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, client-site support via online toolsHelp desk, call centers, on-site support
Industry UsageIT service providers, tech companiesCorporate IT departments, MSPs
Common TasksRemote troubleshooting, software installationTicket management, user support, issue resolution

Online Desktop Support and Help Desk Technician roles share similar certifications and work environments, focusing on troubleshooting and user support. However, Online Desktop Support emphasizes remote, online assistance, while Help Desk Technicians often work in call centers or on-site. Both roles are vital in IT support, with overlapping skills but different operational settings.

What job categories do people searching Online Desktop Support jobs in Bronxville, NY look for? The top searched job categories for Online Desktop Support jobs in Bronxville, NY are:
What cities near Bronxville, NY are hiring for Online Desktop Support jobs? Cities near Bronxville, NY with the most Online Desktop Support job openings:
Online Desktop Support jobs near you

Desktop Support Engineer M365 Azure AD Intune

TSG Risk Management

Manhattan, NY • On-site

$30 - $40/hr

Other

Medical, Dental

This job post has expired today. Applications are no longer accepted.

Job description

Job Description

Minimum 2–4 years of experience in Desktop Support (Required)

Summary

We are seeking a highly motivated, energetic Desktop Support Technician with strong Microsoft 365 and Azure AD experience to join our team. The ideal candidate will provide white-glove, end-user-facing technical support in a fast-paced, in-person environment.

This role requires a professional who is proactive, personable, and confident engaging with users face-to-face. We are looking for someone who brings a positive attitude, strong communication skills, and a naturally outgoing, service-oriented approach to supporting internal stakeholders across hardware, software, and cloud-based Microsoft technologies.

Key Responsibilities (Duties)

  • Provide white-glove desktop and application support to end users, including in-person desk-side assistance
  • Install, configure, and troubleshoot computer hardware, software systems, networks, printers, and scanners
  • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications
  • Support and administer Azure Active Directory (Entra ID) including user accounts, group memberships, password resets, MFA, and access issues
  • Assist with Office 365 and Windows device management using Intune
  • Respond to IT issues and service requests via ServiceNow, providing timely resolution both remotely and on-site
  • Support basic SharePoint Online user issues such as access, permissions, and navigation (nice to have)
  • Maintain accurate IT documentation and ticket records
  • Collaborate with the IT team on projects, rollouts, and ongoing support initiatives
  • Act as a professional, approachable face of Technology to internal end users

Required Skills & Experience

  • 2–4+ years of Desktop Support or End-User Support experience
  • Strong experience supporting Windows operating systems
  • Hands-on experience troubleshooting Microsoft 365 / Office 365
  • Working knowledge of Azure Active Directory (Entra ID)
  • Experience with Intune for endpoint management
  • Familiarity with ServiceNow or similar ticketing systems
  • Solid understanding of basic computer networking concepts
  • Strong software troubleshooting skills and familiarity with IT infrastructure
  • Excellent communication and interpersonal skills with both technical and non-technical users
  • High energy, self-motivated, and proactive personality with a strong customer-first mindset
  • Comfortable working in a highly visible, in-person support role within a fast-paced office environment
  • Nice to Have (Added but Not Required)
  • SharePoint Online user support experience
  • Prior executive or VIP support exposure

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Job Details:

Job Type: Contract

Pay: $30.00 – $40.00 per hour

Expected Hours: 40 per week

Work Location : In person

Benefits

  • Dental insurance
  • Health insurance

8-hour shift

Experience Requirements

  • Customer support: 3 years (Required)
  • Desktop support: 3 years (Required)
  • Windows OS: 3 years (Required)

Location Requirements

  • Ability to commute to New York, NY (Required)
  • Ability to relocate to New York, NY before starting (Required)

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