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Online Customer Service Jobs in Basking Ridge, NJ

Chatham Print & Design

Be Seen First

Customer Service

Chatham, NJ · On-site

$21/hr

We are hiring for a customer service representative to work the front counter, handle emails, and answer phones at a local printing company. Join this engaged owner as a customer service ...

Abacus Group

Customer Service

New York, NY · On-site

$50K - $55K/yr

They seek a Customer Service Representative to join their Manhattan, NY office. Responsibilities * Maintain a caseload of clients, both virtual and onsite, ensuring their progress through the program ...

Right at Home

Customer Service

Old Bridge, NJ · On-site

$16.50 - $22.50/hr

Customer Service/Client Care Assistant Location: 1405 Route 18, Old Bridge NJ 08857, Suite 203 About Us Right at Home of Central New Jersey provides in-home care and assistance to seniors and adults ...

Harris

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

Pizza Hut

Customer Service

Old Bridge, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Pizza Hut

Customer Service

North Brunswick, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Pizza Hut

Customer Service

Edison, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Pizza Hut

Customer Service

Perth Amboy, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Pizza Hut

Customer Service

South Plainfield, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Pizza Hut

Customer Service

Hazlet, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Uniqlo

Customer Service Associate

Kearny, NJ · On-site

$19/hr

Customer Service Associate REPORTS TO: Direct Supervisor LOCATION: Kearny, New Jersey Company ... Troubleshoot online and checkout issues and report technical concerns to respective internal ...

Fastretailing

Customer Service Associate

Kearny, NJ

$19/hr

Customer Service Associate REPORTS TO: Direct Supervisor LOCATION: Kearny, New Jersey Company ... Troubleshoot online and checkout issues and report technical concerns to respective internal ...

Uniqlo

Customer Service Associate

New York, NY · On-site

$17.50 - $18/hr

Troubleshoot online and checkout issues and report technical concerns to respective internal ... of customer service experience, call center environment preferred * Knowledge of retail or e ...

Fastretailing

Customer Service Associate

New York, NY

$17.50 - $18/hr

Troubleshoot online and checkout issues and report technical concerns to respective internal ... of customer service experience, call center environment preferred * Knowledge of retail or e ...

Fastretailing

Customer Service Associate

New York, NY

$17.50 - $18/hr

Troubleshoot online and checkout issues and report technical concerns to respective internal ... of customer service experience, call center environment preferred * Knowledge of retail or e ...

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Showing results 21-40

All JobsOnline Customer Service JobsOnline Customer Service Jobs in Basking Ridge, NJ

Online Customer Service information

See Basking Ridge, NJ salary details

$10

$19

$27

How much do online customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for online customer service in Basking Ridge, NJ is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

How do you become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some roles may require previous experience in customer support or related fields, and training is often provided by the employer.

How to become a customer service online?

To become a customer service online representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many roles require experience with customer management software or live chat tools, and some employers may prefer certifications in customer service or related fields. Building good problem-solving abilities and a professional online presence can also improve your chances of securing such positions.

What are the most commonly searched types of Customer Service jobs in Basking Ridge, NJ?

The most popular types of Customer Service jobs in Basking Ridge, NJ are:

What cities near Basking Ridge, NJ are hiring for Online Customer Service jobs?

Cities near Basking Ridge, NJ with the most Online Customer Service job openings:

Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $40,292 per year, or $19.4 per hour.

Customer Service

Chatham Print & Design

Chatham, NJ • On-site

$21/hr

Full-time

Life, PTO

Posted 14 days ago

Be Seen First

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Job description

We are hiring for a customer service representative to work the front counter, handle emails, and answer phones at a local printing company.


Join this engaged owner as a customer service representative at the front counter and on the phone. It is an active job where you will assist where needed in a small printing company. Duties include answering phones, helping clients place and pickup orders, and reviewing proofs. Good people skills and being comfortable talking on phone and in person with clients is critical. Must be comfortable working on computers. We will train on specific software.


Knowledge of printing and paper is a plus, but not necessary. Proficiency in reading and spelling needed for accurate proofing.


Benefits: Monday-Friday work week, paid holidays, paid sick leave

Hours: 8am-5pm Monday-Friday, with one hour lunch break