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Online Customer Service Jobs in Basking Ridge, NJ

Queensboro Toyota

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Answer on line customer inquiries demonstrating product prowess and understanding of consumer needs * Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added ...

QUEENSBORO TOYOTA

Customer Service

New York, NY

$17.50 - $23.75/hr

Answer on line customer inquiries demonstrating product prowess and understanding of consumer needs * Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added ...

CA Global

Customer Service Representative

Edison, NJ · On-site

$16.25 - $22/hr

Customer Service Facility Location: Edison, NJ Shift Type: Full-time, Day Work Shift: Monday ... Handle inbound/outbound phone calls, emails and chats from online customers * Work with customers ...

CA Global

Customer Service Representative

Edison, NJ · On-site

$19 - $21/hr

Customer Service Facility Location: Edison, NJ Shift Type: Full-time, Day Work Shift: Monday ... Handle inbound/outbound phone calls, emails and chats from online customers * Work with customers ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent ... For specific information on how eVance, Inc protects personal information online, please see the ...

NJ TRANSIT

Customer Experience Specialist

Newark, NJ · On-site

$18.50 - $23.25/hr

Performs system and online customer care and outreach efforts before, during, and after significant service impacts, such as: substantial schedule changes; extreme weather; significant service ...

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Online Customer Service information

See Basking Ridge, NJ salary details

$10

$19

$27

How much do online customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for online customer service in Basking Ridge, NJ is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.
What are the most commonly searched types of Customer Service jobs in Basking Ridge, NJ? The most popular types of Customer Service jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Online Customer Service jobs? Cities near Basking Ridge, NJ with the most Online Customer Service job openings:
Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,292 per year, or $19.4 per hour.

Online Customer Service No Experience Needed

American Income Life Insurance Company

New York, NY • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life

Posted 28 days ago

Job description

AO Globe Life is expanding its remote workforce and hiring service-minded professionals who want to support veterans and their families while building meaningful long-term careers from home.
In this role, you'll connect with individuals who requested additional information about supplemental benefit programs, schedule virtual consultations, and guide families through their available options with professionalism and care.
This opportunity offers flexibility, structured mentorship, and a mission-driven culture designed for individuals who value service, growth, and long-term opportunity.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling that supports work-life balance
Warm leads provided - no cold outreach or unsolicited prospecting required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Long-term income growth through vested renewals
Equity opportunities for qualifying team members
Leadership development and advancement pathways
Supportive, mission-driven team culture
What You'll Do
Connect with veterans and families who requested information about available benefit programs
Schedule and conduct virtual consultations through Zoom
Explain supplemental benefit options clearly, respectfully, and professionally
Guide clients through the enrollment process and provide follow-up support
Maintain accurate digital records using secure cloud-based systems
Build strong client relationships through consistency and responsive service
Participate in weekly training sessions, mentorship calls, and professional development programs
Who Thrives Here
Confident communicators comfortable conducting virtual consultations
Organized professionals who work well independently
Service-driven individuals motivated by helping others
Growth-minded candidates seeking long-term remote career opportunities
Veterans, military spouses, and individuals passionate about supporting the military community are strongly encouraged to apply
Customer service, consulting, leadership, or sales experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable high-speed internet connection
Windows-based laptop or desktop computer with webcam capability
Must be physically located within the United States
Why Veterans Succeed Here
Veterans bring discipline, leadership, accountability, and mission-focused thinking-qualities that align naturally with AO Globe Life's systems and culture. Many of our top-performing professionals are veterans who continue serving families in meaningful ways while building successful civilian careers.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental life and health benefits to working-class families nationwide. Our remote-first workforce is built around mentorship, flexibility, integrity, and long-term professional growth.
Apply Today
If you're ready to build a flexible remote career centered on service, growth, and meaningful impact, apply today to learn more about joining AO Globe Life.

Apply