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Online Customer Service Tech Jobs in Reston, VA (NOW HIRING)

... online and mobile banking, etc. Initially the candidate will focus on payments but will take on ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Rockville, MD · Remote

$15.75 - $21.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Woodbridge, VA · Remote

$15.25 - $20.50/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Vienna, VA · Remote

$15.50 - $20.75/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Springfield, VA · Remote

$16.25 - $21.75/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Reston, VA · Remote

$16.25 - $21.50/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Hyattsville, MD · Remote

$15.50 - $20.75/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Leesburg, VA · Remote

$15.75 - $21/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Silver Spring, MD · Remote

$16 - $21.50/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Bethesda, MD · Remote

$16.50 - $22.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Alexandria, VA · Remote

$16.50 - $22.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Germantown, MD · Remote

$15.75 - $21/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Remote Customer Service Agent

Fairfax, VA · Remote

$15.75 - $21.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

Showing results 41-60

Online Customer Service Tech information

See Reston, VA salary details

$11

$21

$33

How much do online customer service tech jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online customer service tech in Reston, VA is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Reston, VA? For Online Customer Service Tech jobs in Reston, VA, the most frequently searched job titles are:
What cities near Reston, VA are hiring for Online Customer Service Tech jobs? Cities near Reston, VA with the most Online Customer Service Tech job openings:
Infographic showing various Online Customer Service Tech job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,767 per year, or $21 per hour.

Customer Service Representative

Henry's Wrecker Service

Falls Church, VA

$17 - $23.25/hr

Full-time

Re-posted 12 days ago


Job description

Customer Service Representative


Department: Operations / Dispatch
Reports To: Dispatch Manager / Operations Manager
FLSA Status: Non-Exempt

Position Summary


Henry's Wrecker Service is seeking a dependable, customer-focused Customer Service Representative to join our operations team. Customer Service Representatives are the first point of contact for our customers, providing professional assistance, gathering accurate service information, and ensuring each customer receives timely, high-quality support.

This position requires excellent communication skills, strong multitasking abilities, attention to detail, and the ability to remain calm under pressure while managing multiple phone lines, assisting customers, and coordinating with dispatch to keep operations running efficiently.


Responsibilities


  • Answer incoming customer calls in a professional, courteous, and timely manner.
  • Gather accurate information from customers and create detailed service requests.
  • Provide customers with updates, estimated arrival times (ETAs), and service information.
  • Communicate effectively with dispatchers and drivers to ensure accurate call handling.
  • Maintain accurate documentation within dispatch and customer management systems.
  • Assist customers with questions regarding towing, roadside assistance, vehicle storage, and related services.
  • Resolve customer concerns while maintaining a positive and professional demeanor.
  • Manage multiple phone lines and prioritize incoming calls in a fast-paced environment.
  • Ensure all customer information is complete and accurate before closing service requests.
  • Provide exceptional customer service while supporting overall dispatch operations.
Qualifications


  • High school diploma or equivalent required.
  • Customer service, call center, dispatch support, administrative, or related experience preferred.
  • Experience working in a high-volume phone environment preferred.
  • Strong computer skills with the ability to learn multiple software systems simultaneously.
  • Excellent verbal communication and active listening skills.
  • Strong multitasking, organizational, and problem-solving abilities.
  • Ability to remain calm and professional while assisting upset or frustrated customers.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong attention to detail and accurate data entry skills.
  • Dependable attendance and a strong commitment to customer service.
Work Schedule


Thursday - Saturday from 7AM - 7PM

Schedules may be adjusted based on operational needs.


About Valor Fleet Services


Valor Fleet Services is the parent company of several towing and transportation companies throughout Virginia, Maryland, West Virginia, and Washington, D.C., including Henry's Wrecker Service. Our family of companies provides light-duty towing, heavy-duty towing, recovery, specialized transport, roadside assistance, and vehicle storage services.

By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.


Physical Requirements


This position is 100% in-office. This position primarily involves sitting, using a computer and telephone, and communicating with customers and staff. Occasional standing, walking, and lifting up to 15 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.


Equal Employment Opportunity


The Company is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.


Disclaimer


This job description describes the general nature of the position and is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change at any time based on operational needs.

Employment Type: FULL_TIME