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Online Customer Service Representative Jobs in Fulton, MS

Carmax

Customer Service Sales Representative

Saltillo, MS · On-site

$15.50 - $32.40/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Strong communication skills with confidence in representing CarMax and its products. * Ability to ...

Domino's

Customer Service Rep(03217) - 700A Main St

Amory, MS · On-site

$12.50 - $17/hr

Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily Qualifications Additional Information ...

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All JobsOnline Customer Service Representative JobsOnline Customer Service Representative Jobs in Fulton, MS

Online Customer Service Representative information

See Fulton, MS salary details

$9

$17

$24

How much do online customer service representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for online customer service representative in Fulton, MS is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.33 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Representative vs Customer Support Specialist?

AspectOnline Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsSimilar credentials; often similar certifications or experience needed
Work EnvironmentRemote or call center setting, handling online inquiriesRemote or office-based, providing support via chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesUsed across various sectors including tech, healthcare, and retail
Search & Comparison IntentOften compared for entry-level customer support rolesCompared for specialized or technical support roles

The Online Customer Service Representative and Customer Support Specialist roles share many similarities, including credentials, work environment, and industry usage. The main difference lies in the scope and specialization, with Customer Support Specialists often handling more technical or complex issues. Both roles are vital for customer satisfaction and frequently searched for by job seekers in customer service fields.

What are the key skills and qualifications needed to thrive as an Online Customer Service Representative, and why are they important?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, live chat tools, and ticketing systems is typically required. Patience, empathy, and adaptability are vital soft skills for effectively addressing diverse customer needs and concerns in a virtual environment. These qualities ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and retention.

What does an Online Customer Service Representative do?

An Online Customer Service Representative assists customers by answering inquiries, resolving issues, and providing support through digital channels such as email, live chat, or social media. They help customers with product information, order status, returns, and troubleshooting. Their goal is to ensure a positive customer experience, build trust, and maintain customer satisfaction. They may also document interactions and escalate complex issues to higher-level support when necessary.

How do Online Customer Service Representatives typically handle high volumes of customer inquiries, and what support systems are in place to assist them?

Online Customer Service Representatives often manage high volumes of customer inquiries by utilizing support tools such as ticketing systems, live chat platforms, and knowledge bases. They work closely with team leads and other representatives to prioritize urgent issues and ensure timely responses. Regular training and clear escalation procedures help them address complex cases efficiently. Additionally, many companies provide real-time support from supervisors and access to comprehensive FAQs, ensuring representatives can deliver accurate information while maintaining a positive customer experience.
What are the most commonly searched types of Customer Service Representative jobs in Fulton, MS? The most popular types of Customer Service Representative jobs in Fulton, MS are:
What are popular job titles related to Online Customer Service Representative jobs in Fulton, MS? For Online Customer Service Representative jobs in Fulton, MS, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Representative jobs in Fulton, MS look for? The top searched job categories for Online Customer Service Representative jobs in Fulton, MS are:
What cities near Fulton, MS are hiring for Online Customer Service Representative jobs? Cities near Fulton, MS with the most Online Customer Service Representative job openings:
Online Customer Service Representative jobs near you

Customer Service Representative - State Farm Agent Team Member

Austin Harrelson - State Farm Agent

Tupelo, MS • On-site

$45K/yr

Full-time

Medical, PTO

Re-posted 2 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 after spending six years as a State Farm team member, gaining the experience and perspective needed to build a strong, people-focused office. I’m a graduate of the University of Mississippi (class of 2014), married, and excited to be welcoming my first child this year. Our team currently includes three members, and we’re focused on growing thoughtfully while maintaining an energetic, upbeat environment. Staying connected locally is important to us, and we’re actively involved with a community development foundation.
For our team, we offer a casual dress code, birthday recognitions, team lunches, in-office competitions, health benefits, and full licensing reimbursement. Our office culture is high-energy, flexible, and fun — a place where people enjoy coming to work and supporting one another. We’re looking for motivated, positive team members who thrive in an energetic environment and are excited to grow alongside a young, expanding agency.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Austin Harrelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.