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Online Customer Service Rep Jobs in Fulton, MS (NOW HIRING)

Carmax

Customer Service Sales Representative

Saltillo, MS · On-site

$15.50 - $23.30/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Strong communication skills with confidence in representing CarMax and its products. * Ability to ...

Domino's

Customer Service Rep(03217) - 700A Main St

Amory, MS · On-site

$12.50 - $17/hr

Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily Qualifications Additional Information ...

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All JobsOnline Customer Service Rep JobsOnline Customer Service Rep Jobs in Fulton, MS

Online Customer Service Rep information

See Fulton, MS salary details

$9

$17

$24

How much do online customer service rep jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online customer service rep in Fulton, MS is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.33 per hour, depending on experience, location, and employer.

What does an online customer service rep do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

Can you work from home as an online customer service representative?

Yes, many online customer service representatives work remotely from home, using computers and communication tools like chat, email, or phone to assist customers. Employers often require reliable internet access and may provide training on specific software or platforms.

What are some common challenges faced by online customer service reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What are the key skills and qualifications needed to thrive as an online customer service rep?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

What are the most commonly searched types of Customer Service Rep jobs in Fulton, MS? The most popular types of Customer Service Rep jobs in Fulton, MS are:
What are popular job titles related to Online Customer Service Rep jobs in Fulton, MS? For Online Customer Service Rep jobs in Fulton, MS, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Rep jobs in Fulton, MS look for? The top searched job categories for Online Customer Service Rep jobs in Fulton, MS are:
What cities near Fulton, MS are hiring for Online Customer Service Rep jobs? Cities near Fulton, MS with the most Online Customer Service Rep job openings:
Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in Fulton, MS as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,170 per year, or $17.4 per hour.

Customer Service Rep(5995) - 3581 N Gloster Ste C

Domino's Pizza

Tupelo, MS

$13 - $17.75/hr

Full-time

Re-posted 23 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,928 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Company Description

Domino's Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

Job Description

As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities:

  • Greet customers warmly and assist them with their orders in-person and over the phone.
  • Accurately enter customer orders into the system and handle payment transactions.
  • Provide product recommendations and promotions to enhance customer satisfaction.
  • Resolve customer complaints efficiently and professionally.
  • Assist in food preparation, including making pizzas and other menu items when needed.
  • Maintain store cleanliness, including workstations, lobby, and restrooms.
  • Ensure compliance with health and safety standards.
  • Work effectively as part of a team to meet service goals.
  • Assist with stocking and inventory management.
Qualifications
  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Ability to stand for extended periods and perform physical tasks.
  • Team-oriented with a positive attitude.
  • Must be at least 16 years old

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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