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Online Customer Service Associate Jobs (NOW HIRING)

American Signature, Inc.

Customer Service Associate

Tampa, FL · On-site

$13.75 - $19/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves ... Develops strong relationships with customers who shop with us in-store and online * Listens to the ...

American Signature, Inc.

Customer Service Associate

Tampa, FL · On-site

$13.75 - $19/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves ... Develops strong relationships with customers who shop with us in-store and online * Listens to the ...

VALUE CITY FURNITURE

Customer Service Associate

Charlotte, NC · On-site

$14.25 - $19.50/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves ... Develops strong relationships with customers who shop with us in-store and online * Listens to the ...

VALUE CITY FURNITURE

Customer Service Associate

Mishawaka, IN · On-site

$13.25 - $18.25/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves ... Develops strong relationships with customers who shop with us in-store and online * Listens to the ...

VALUE CITY FURNITURE

Customer Service Associate

Columbia, SC · On-site

$11.75 - $16.25/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves ... Develops strong relationships with customers who shop with us in-store and online * Listens to the ...

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Online Customer Service Associate information

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How much do online customer service associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for online customer service associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Associate vs Customer Support Specialist?

AspectOnline Customer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; relevant certifications can be a plus
Work EnvironmentRemote or call center settings, handling online inquiriesRemote or office-based, providing technical or product support
Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware companies
Search/Comparison IntentCustomer service roles focused on online interactionsTechnical or product support roles with a focus on problem-solving

The Online Customer Service Associate primarily handles customer inquiries via online channels, focusing on general support and service. In contrast, a Customer Support Specialist often provides more technical or product-specific assistance, sometimes requiring specialized knowledge. Both roles are essential in customer service but differ in scope and technical complexity.

How to get hired for remote online customer service associate?

To get hired as a remote online customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers may prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of securing the role.

What cities are hiring for Online Customer Service Associate jobs?

Cities with the most Online Customer Service Associate job openings:

What are the most commonly searched types of Online Customer Service jobs?

The most popular types of Online Customer Service jobs are:

What states have the most Online Customer Service Associate jobs?

States with the most job openings for Online Customer Service Associate jobs include:

What are popular job titles related to Online Customer Service Associate jobs?

For Online Customer Service Associate jobs, the most frequently searched job titles are:

Online Customer Service Associate jobs near you

Customer Service Associate

Mishawaka, IN • On-site

American Signature, Inc.
Furniture and Home Furnishings Stores • 1 - 5K employees
Learn more about American Signature, Inc.external

$13.25 - $18.25/hr

Full-time

Re-posted 27 days ago

American Signature Furniture rating

4.6

Company rating: 4.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Description
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.
Some of the functions the Customer Service Associate will perform:
  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options

Requirements
The Ideal Candidate will have, among other skills and abilities:
  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers and team members
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners mindset; takes ownership over everything within scope of responsibility
  • Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to shifting priorities and a changing environment
  • Desire to continuously improve

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

What American Signature Furniture employees say

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