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Online Csr Jobs in Boca Raton, FL (NOW HIRING)

TalentBridge

Customer Service Representative

Pompano Beach, FL · On-site

$15.50 - $21/hr

Customer Service Representative We are seeking a customer-focused Customer Service Representative to support daily transportation and delivery operations. In this role, you will serve as the primary ...

Circle K

Customer Service Representative

Hollywood, FL · On-site

$14.50 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Home - TWS

Customer Service Representative

Boca Raton, FL · Remote

$16.50 - $22.25/hr

A claim's department Customer Service Representative is responsible for adjudicating tire claims, pre-paid maintenance claims, reimbursements, and provides information to policy holders and ...

U-Haul

Customer Service Representative

Hollywood, FL · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Pompano Beach, FL · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Hollywood, FL · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Hollywood, FL

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsOnline Csr JobsOnline Csr Jobs in Boca Raton, FL

Online Csr information

See Boca Raton, FL salary details

$9

$17

$25

How much do online csr jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for online csr in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is an online CSR?

Online CSRs, or Online Customer Service Representatives, are professionals who assist customers via digital channels such as email, live chat, and social media. They handle inquiries, resolve issues, process orders, and provide information about products or services. Online CSRs play a key role in ensuring customer satisfaction and maintaining a positive brand image by delivering prompt and effective support remotely.

What are the key skills and qualifications needed to thrive as an online CSR?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for resolving customer issues efficiently and ensuring positive customer experiences in digital environments.

What are some common challenges faced by online CSRs, and how can they be effectively managed?

Online Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, managing difficult or upset customers, and quickly adapting to new technologies or procedures. Effective time management, clear written communication, and maintaining a calm, empathetic demeanor are key to overcoming these hurdles. Many organizations provide training and support systems, including knowledge bases and escalation protocols, to help representatives deliver consistent, high-quality service. Regular feedback and collaboration with team members also play a crucial role in navigating these challenges successfully.

What are the most commonly searched types of Csr jobs in Boca Raton, FL?

The most popular types of Csr jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Online Csr jobs?

Cities near Boca Raton, FL with the most Online Csr job openings:

Online Csr jobs near you
Infographic showing various Online Csr job openings in Boca Raton, FL as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative

TalentBridge

Pompano Beach, FL • On-site

$15.50 - $21/hr

Other

Re-posted 6 days ago

Job description

Customer Service Representative

We are seeking a customer-focused Customer Service Representative to support daily transportation and delivery operations. In this role, you will serve as the primary point of contact for customers, business partners, and drivers, ensuring timely issue resolution and an outstanding customer experience. You will handle customer inquiries, monitor delivery routes, process order changes, and work closely with internal teams to ensure smooth day-to-day operations.

This position is ideal for candidates who enjoy problem-solving, multitasking, and working in a fast-paced customer service environment.

Key Responsibilities
  • Respond to customer and business partner inquiries via phone and email.
  • Handle customer concerns and complaints professionally while providing timely resolutions.
  • Diagnose, investigate, and resolve service-related issues.
  • Monitor delivery routes and provide delivery status updates.
  • Process order modifications, cancellations, and delivery changes.
  • Scan and verify Proof of Delivery (POD) documentation and haul-away records.
  • Coordinate with drivers and internal teams to ensure timely service.
  • Maintain accurate documentation of customer interactions and service requests.
  • Deliver exceptional customer service while meeting quality and productivity goals.
  • Support additional administrative and operational tasks as assigned.
Required Qualifications
  • High School Diploma or equivalent.
  • Minimum 1 year of customer service or call center experience.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and conflict-resolution abilities.
  • Strong organizational and multitasking skills.
  • Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint).
  • Ability to work effectively in a fast-paced environment.
Preferred Qualifications
  • Experience in a transportation, logistics, or delivery environment.
  • Experience supporting dispatch or delivery operations.
  • Previous call center experience.
  • Experience working with customers via phone and email.

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