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Online Chat Support Jobs in San Ramon, CA (NOW HIRING)

Customer Service

San Leandro, CA ยท On-site

$17.75 - $24/hr

Answer phone and chat support inquiries from users of our software. Just so you know the environment you'd be getting yourself into, let us tell you a bit about ourselves. Our company is called ...

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

Client Support Specialist AR

San Francisco, CA ยท On-site

$21.25 - $28.50/hr

Client Support Specialist We are seeking a proactive and client-focused Client Support Specialist ... Respond to client inquiries through email, phone, chat, and other communication channels. * Provide ...

New

Client Support Specialist PH

San Francisco, CA ยท On-site

$21.25 - $28.50/hr

Client Support Specialist We are seeking a proactive and client-focused Client Support Specialist ... Respond to client inquiries through email, phone, chat, and other communication channels. * Provide ...

New

Supply Support Specialist

San Francisco, CA ยท On-site

$100 - $125/hr

You'll work in the platform Support chat, Slack, and email, and partner closely with the teams around you: Sourcing/onboarding, Activations, and Account Managers. This is an early, high-ownership ...

Technical User Support Intern

San Mateo, CA ยท On-site

$17 - $22/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Experience moderating or supporting an online community * Mandarin Chinese (our engineering team ...

Technical User Support Intern

Fremont, CA ยท On-site

$16.50 - $21/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Experience moderating or supporting an online community * Mandarin Chinese (our engineering team ...

Technical User Support Intern

Alameda, CA ยท On-site

$17.50 - $22.25/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Experience moderating or supporting an online community * Mandarin Chinese (our engineering team ...

Technical User Support Intern

Hayward, CA ยท On-site

$17.25 - $22/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Experience moderating or supporting an online community * Mandarin Chinese (our engineering team ...

Technical User Support Intern

San Francisco, CA ยท On-site

$17.75 - $22.75/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Experience moderating or supporting an online community * Mandarin Chinese (our engineering team ...

Technical User Support Intern

San Jose, CA ยท On-site

$17.50 - $22.50/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Experience moderating or supporting an online community * Mandarin Chinese (our engineering team ...

Showing results 21-40

Online Chat Support information

See San Ramon, CA salary details

$16

$29

$49

How much do online chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for online chat support in San Ramon, CA is $29.11, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles that involve assisting customers through live chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications; however, job seekers should be cautious of scams and verify the employer's credibility before applying.

How much do online chat support agents get paid?

Online chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with technical or specialized support skills.

How to become an online chat support agent?

To become an online chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or technical knowledge related to the company's products or services.

What are the most commonly searched types of Chat Support jobs in San Ramon, CA?

The most popular types of Chat Support jobs in San Ramon, CA are:

What are popular job titles related to Online Chat Support jobs in San Ramon, CA?

For Online Chat Support jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Online Chat Support jobs in San Ramon, CA look for?

The top searched job categories for Online Chat Support jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Online Chat Support jobs?

Cities near San Ramon, CA with the most Online Chat Support job openings:

Infographic showing various Online Chat Support job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,546 per year, or $29.1 per hour.

Telehealth Licensed Clinical Social Worker (LCSW)

Access Healthcare

Alameda, CA โ€ข Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago


Job description

Position Overview

Access Healthcare is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our innovative telehealth team. In this role, you will leverage your clinical expertise to provide essential mental health support to patients navigating emotional and behavioral challenges in a remote healthcare setting. You will collaborate with an interdisciplinary team to develop and implement individualized treatment plans, enhancing the well-being of every patient you serve.

About the Organization

Access Healthcare is committed to delivering high-quality, patient-centered care that emphasizes accessibility and compassion. Our telehealth initiatives allow us to reach underserved populations, ensuring that mental health services are available to those in need, regardless of geographical barriers. We believe in the power of collaboration and support our clinicians with the tools and resources necessary to succeed in a fast-paced telehealth environment.

Work Environment

In this full-time remote role, you will work from the comfort of your home while having access to a supportive virtual team environment. Our telehealth platform integrates cutting-edge technology that allows for effective communication and engagement with clients, ensuring that our services are as personal and impactful as possible. You will engage with clients through secure video conferencing, phone calls, and online chat systems, making mental health care both convenient and effective.

Key Responsibilities
  • Conduct thorough biopsychosocial assessments to determine the unique needs of each patient, allowing you to create tailored treatment plans.
  • Provide both short-term and long-term therapeutic interventions designed specifically for a telehealth context, ensuring effectiveness and accessibility.
  • Coordinate patient care with various stakeholders, including hospital staff, outpatient providers, and community organizations to facilitate seamless transitions and comprehensive support.
  • Assist patients and their families in navigating complex healthcare systems, including understanding insurance options, accessing financial assistance, and connecting with necessary social services.
  • Facilitate online support groups and psychoeducational workshops to promote mental health awareness and provide valuable community resources.
  • Address essential social determinants of health that influence patient recovery, such as employment, housing stability, and access to healthcare.
  • Advocate for patient rights, ensuring culturally competent and patient-centered care is a priority throughout your interactions.
  • Maintain accurate, confidential, and compliant documentation in accordance with healthcare regulations and organizational policies.
  • Participate actively in interdisciplinary team meetings, case conferences, and professional development activities to enhance personal and team-wide growth.
Patient Population / Client Focus

You will primarily serve clients experiencing a range of mental health conditions, including anxiety, depression, trauma, and more complex behavioral health issues. Your clients may include individuals from diverse backgrounds, and your ability to practice with cultural humility and sensitivity will be crucial in building trust and rapport. At Access Healthcare, we strive to ensure that no individual is left without the support they need, emphasizing a holistic approach to mental health care.

Qualifications
  • A valid and active California LCSW or LMFT license is required for this position.
  • A Masterโ€™s Degree in Social Work or a closely related field from an accredited institution.
  • Demonstrated ability and willingness to become credentialed with various insurance plans and to obtain necessary NPI numbers.
  • A strong capacity for developing and implementing functional treatment plans that align with best practices in mental health care.
  • Must carry personal and professional liability insurance to ensure compliance and protection in practice.
Preferred Experience
  • A minimum of 2 years of clinical experience in mental health counseling is preferred, particularly within a telehealth or integrated care setting.
  • Experience working with diverse populations and a strong understanding of the social determinants of health that affect patient outcomes.
Compensation and Benefits
  • Competitive annual salary ranging from $90,000 to $100,000, dependent on experience and qualifications.
  • Comprehensive benefits package that includes health, dental, and vision insurance tailored to support our teamโ€™s health needs.
  • Generous paid time off (PTO) policy with flexible scheduling options to promote work-life balance.
  • Access to continuing education resources and professional development opportunities to assist in achieving your career goals.
  • Opportunities for advancement within the organization, as we prioritize the growth of our team members.
Career Growth Opportunities

At Access Healthcare, we believe in fostering talent from within. Our clinician support programs are designed to offer mentorship and leadership training, allowing you to not only enhance your clinical skills but also prepare for potential advancement into supervisory or specialized roles within our organization.

Why Join Our Team

By joining Access Healthcare, you will be part of an innovative team dedicated to making a meaningful impact on the lives of individuals and families. Our supportive culture and commitment to quality care ensure that you will have the resources and environment necessary to thrive professionally while making a difference in the community.

Application Information

If you are a passionate Licensed Clinical Social Worker ready to take the next step in your career and make a lasting impact through telehealth, we invite you to apply today. Your journey towards enriching the lives of others starts here!