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Online Chat Support Jobs in Rome, GA (NOW HIRING)

Mohawk Industries, Inc.

Customer Service Rep I

Calhoun, GA · On-site

$14 - $19.25/hr

Respond promptly to customer inquiries through various channels, including phone, email, and chat. * Work proactively to resolve customer issues and provide timely solutions. * Coordinate ...

Mohawk Industries

Customer Service Rep I

Calhoun, GA

$14 - $19.25/hr

Respond promptly to customer inquiries through various channels, including phone, email, and chat. * Work proactively to resolve customer issues and provide timely solutions. * Coordinate ...

Mohawk Industries Inc

Customer Service Rep I

Calhoun, GA · On-site

$14 - $19.25/hr

Respond promptly to customer inquiries through various channels, including phone, email, and chat. * Work proactively to resolve customer issues and provide timely solutions. * Coordinate ...

VENTURA PIZZA INC

CSR

Dallas, GA · On-site

$10 - $11/hr

When you join the Domino's team, you'll enjoy a range of benefits designed to support your growth, well-being, and work-life balance. Here are some of the perks you can expect: * Competitive Wages:

VENTURA PIZZA INC

CSR

Cedartown, GA · On-site

$10 - $11/hr

When you join the Domino's team, you'll enjoy a range of benefits designed to support your growth, well-being, and work-life balance. Here are some of the perks you can expect: * Competitive Wages:

VENTURA PIZZA INC

CSR

Rockmart, GA · On-site

$10 - $11/hr

When you join the Domino's team, you'll enjoy a range of benefits designed to support your growth, well-being, and work-life balance. Here are some of the perks you can expect: * Competitive Wages:

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Showing results 21-36

All JobsOnline Chat Support JobsOnline Chat Support Jobs in Rome, GA

Online Chat Support information

See Rome, GA salary details

$14

$26

$44

How much do online chat support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for online chat support in Rome, GA is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles that involve assisting customers through live chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications; however, job seekers should be cautious of scams and verify the employer's credibility before applying.

How much do online chat support agents get paid?

Online chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with technical or specialized support skills.

How to become an online chat support agent?

To become an online chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or technical knowledge related to the company's products or services.

What are the most commonly searched types of Chat Support jobs in Rome, GA?

The most popular types of Chat Support jobs in Rome, GA are:

What are popular job titles related to Online Chat Support jobs in Rome, GA?

For Online Chat Support jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Online Chat Support jobs in Rome, GA look for?

The top searched job categories for Online Chat Support jobs in Rome, GA are:

What cities near Rome, GA are hiring for Online Chat Support jobs?

Cities near Rome, GA with the most Online Chat Support job openings:

Online Chat Support jobs near you
Infographic showing various Online Chat Support job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,204 per year, or $26.1 per hour.

Customer Service Rep I

Mohawk Industries, Inc.

Calhoun, GA • On-site

$14 - $19.25/hr

Full-time

Posted 28 days ago

Job description

Are you looking for more?
At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
The Customer Experience Coordinator (Customer Service Rep I) is an entry-level contributor that works to solve customer-related problems of limited complexity and scope and performs a variety of administrative assignments to gain knowledge and skills related to their department. This role will be responsible for coordinating various aspects of the customer experience, including handling inquiries, resolving issues, and implementing initiatives to enhance customer satisfaction.
What you'll do:
  • Execute daily tasks and administration as it relates to customer experience such as customer calls, order processing and entry, delivery status, customer claims, purchase orders, and other responsibilities as defined by department.
  • Respond promptly to customer inquiries through various channels, including phone, email, and chat.
  • Work proactively to resolve customer issues and provide timely solutions.
  • Coordinate communication with customers and associates.
  • Serve as a customer experience resource for other associates.
  • May be responsible for some warehouse and inventory tasks.
  • Maintain accurate and organized records of customer interactions and resolutions.
  • Provide basic analysis and apply knowledge from experience or standard procedure to solve problems.
  • Perform other duties as needed.

What you have:
  • Bachelor's degree in a related field or equivalent education and/or experience.
  • 0-2 years' relevant experience or equivalent education and/or experience.

What you're good at:
  • Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
  • Excellent communication, problem solving, and organizational skills.
  • Able to multitask, prioritize, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient using Microsoft Office Suite products.

What else?
  • While we're a primarily in-office team, we thrive on flexibility and ensure our people can balance personal and professional time
  • We're located in a pretty great spot - check out this video to see what we mean.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

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