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Online Chat Support Jobs in Renton, WA (NOW HIRING)

Retail Sales Specialist - Cameras

Tacoma, WA · On-site

$37K - $43K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Retail Sales Specialist - Cameras

Lynnwood, WA · On-site

$38K - $44K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Supports inventory planning and excess/obsolete identification by providing datadriven insights and ... Share your experiences in an online chat, highlighting how your values align with ours. * Live ...

Supports inventory planning and excess/obsolete identification by providing data-driven insights ... Share your experiences in an online chat, highlighting how your values align with ours. * Live ...

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Manages large amounts of incoming phone calls from customers and ...

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Online Chat Support information

See Renton, WA salary details

$16

$29

$50

How much do online chat support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for online chat support in Renton, WA is $29.30, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.92 per hour, depending on experience, location, and employer.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.
What are the most commonly searched types of Chat Support jobs in Renton, WA? The most popular types of Chat Support jobs in Renton, WA are:
What are popular job titles related to Online Chat Support jobs in Renton, WA? For Online Chat Support jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Online Chat Support jobs in Renton, WA look for? The top searched job categories for Online Chat Support jobs in Renton, WA are:
What cities near Renton, WA are hiring for Online Chat Support jobs? Cities near Renton, WA with the most Online Chat Support job openings:
Infographic showing various Online Chat Support job openings in Renton, WA as of July 2026, with employment types broken down into 3% Locum Tenens, 57% Full Time, 7% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $60,942 per year, or $29.3 per hour.

Temporary Customer Service Specialist

Verstela

Bothell, WA

$22/hr

Full-time, Temporary

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New


Job description

Join a locally founded children's footwear company whose products are sold by major retailers around the world! If you enjoy helping customers and want to be part of a friendly, fast-paced team, this is a great opportunity to gain experience with a growing company during a short-term assignment.
 
This established online retailer is looking for a Customer Service Representative to join their team for a 2-week temporary assignment. In this role, you'll be the first point of contact for customers, providing exceptional service through phone, email, and online chat while supporting the team with light administrative tasks.
 
Job Type: Temporary, Full-Time (2-Week Assignment)
 
Job Duties:
  • Answer incoming phone calls and assist customers in a professional and timely manner
  • Respond to customer emails and online chat inquiries
  • Provide product, order, and account information to customers
  • Maintain accurate records of customer interactions and update internal systems
  • Perform light administrative duties including data entry, filing, and document organization
  • Work with team members to resolve customer concerns and ensure a positive customer experience
  • Uphold company standards for professionalism and customer service
 
Do you enjoy helping people and providing outstanding customer service? If you're comfortable navigating multiple computer systems and communicating with customers by phone, email, and chat, you'll be successful in this role!
 
Pay: $22.00/hour
 
Schedule:
  • Monday-Friday
  • 8:00 AM-5:00 PM
 
Experience or Skill Requirements:
  • 1+ years of customer service experience
  • Comfortable using computers and navigating multiple systems
  • Experience handling phone calls, email correspondence, and online chat
  • Strong communication and problem-solving skills
  • Excellent attention to detail and organizational skills
  • Reliable transportation
 
Benefits offered by Verstela to temporary employees:
  • Medical
  • Dental
  • Vision
  • Short Term Disability
  • Term Life and AD&D
  • Identity Theft Protection
  • Prescription Plan
  • 401(K) Retirement Savings Plan
 
Location:
Bothell, WA
 
Apply Today!
 
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