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Online Chat Representative Jobs in Decatur, TX (NOW HIRING)

Patriot Mobile

Sales Operational Support

Grapevine, TX · On-site

$22/hr

Job Overview The Sales Operational Support representative plays a key role in providing front-line ... Engage website and ad-sourced leads through a chat platform in real-time. * Work closely with the ...

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis ... The Customer Service Representative will partner with our warehouse management and developers to ...

Heritage Auctions

Client Service Representative

Dallas, TX · Hybrid

$15.75 - $21.50/hr

As a Client Service Representative, you will play a pivotal role in managing client communications ... Professionally handle incoming calls, emails, and chat inquiries with a focus on delivering ...

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ... Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ... Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis ...

Composites One

Customer Service Representative

Fort Worth, TX · On-site

$14.50 - $19.50/hr

As a Customer Service Representative, you will provide excellent care for our customers by serving ... Respond to inquiries received through phone, email, chat, B2B and/or written correspondence from ...

Composites One

Customer Service Representative

Fort Worth, TX · On-site

$14.50 - $19.50/hr

As a Customer Service Representative, you will provide excellent care for our customers by serving ... Respond to inquiries received through phone, email, chat, B2B and/or written correspondence from ...

MCI

Call Center Representative (FULL-TIME)

Grapevine, TX · On-site

$14.25 - $18.50/hr

Customer Service Representative Supporting Commercial And Public Sector Clients We are looking for ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...

DSV Global Transportation

CSR A1

Fort Worth, TX

$15.25 - $20.75/hr

Please note that DSV will never request a chat interview or solicit funds from applicants or ... Client Service Representatives are responsible for accurate and timely data entry of shipping and ...

DSV A/S

CSR A1

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Please note that DSV will never request a chat interview or solicit funds from applicants or ... Client Service Representatives are responsible for accurate and timely data entry of shipping and ...

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All JobsOnline Chat Representative JobsOnline Chat Representative Jobs in Decatur, TX

Online Chat Representative information

See Decatur, TX salary details

$10

$18

$30

How much do online chat representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for online chat representative in Decatur, TX is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.62 per hour, depending on experience, location, and employer.

How much do chat representatives make?

Chat representatives typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may also offer bonuses or incentives for performance, and strong communication skills are often required.

Is paid chatting a legitimate job?

Online chat representative jobs involve providing customer support or information through live chat platforms and are generally legitimate employment opportunities. However, job seekers should verify the company's credibility and be cautious of scams that promise high pay for minimal work or ask for upfront fees. Legitimate roles typically require good communication skills and may involve training or certification.

How can I make $2000 a week working from home?

Online chat representatives can potentially earn $2000 a week by working full-time hours, often requiring strong communication skills, reliability, and experience with customer service tools. High earnings may involve handling multiple clients, working flexible schedules, and gaining specialized knowledge in certain industries. Achieving this income level typically depends on the company's pay structure, your productivity, and the number of hours worked.

What are some common challenges faced by Online Chat Representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Online Chat Representative, and why are they important?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

How do I become an online chat agent?

To become an online chat representative, you typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or training in specific tools, and the role often involves working flexible hours in a remote or office environment.

What are Online Chat Representatives?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.
What are popular job titles related to Online Chat Representative jobs in Decatur, TX? For Online Chat Representative jobs in Decatur, TX, the most frequently searched job titles are:
What job categories do people searching Online Chat Representative jobs in Decatur, TX look for? The top searched job categories for Online Chat Representative jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Online Chat Representative jobs? Cities near Decatur, TX with the most Online Chat Representative job openings:
Online Chat Representative jobs near you
Sales Operational Support

Sales Operational Support

Patriot Mobile

Grapevine, TX • On-site

$22/hr

Full-time

Posted 16 days ago

Job description

Patriot Mobile is America's only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G LTE networks. We are committed to providing our members reliable wireless service and exceptional support while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life, and the needs of our Veterans and First Responders.
Job Overview
The Sales Operational Support representative plays a key role in providing front-line support to the Patriot Mobile sales group. In this role, you will be the first point of contact for potential customers engaging through chat. This role focuses on rapid responses to inquiries, answering product questions, qualifying the lead, and transferring interested contacts to our outbound sales agents for closing.
Essential Functions and Responsibilities
  • Engage website and ad-sourced leads through a chat platform in real-time.
  • Work closely with the development team to train and improve an AI assistant that supports sales and member service operations by providing accurate responses to common inquiries based on actual online interaction with potential and current members.
  • Answer product questions and explain Patriot Mobile's plan options, network, and mission.
  • Ask qualifying questions to assess lead readiness.
  • Build rapport with prospects by identifying their needs and aligning with the company values.
  • Maintain an upbeat, friendly, and helpful tone in all communications.
  • Seamlessly transfer high-intent leads to outbound agents or schedule a callback.
  • Log conversation, lead notes, and dispositions accurately in the CRM.
  • Meet or exceed daily response times and conversation benchmarks.

Required Knowledge/Skills/Abilities
  • Ability to quickly learn, analyze situations, and make decisions which support the mission of Patriot Mobile.
  • 1+ years in a customer-facing, sales, or chat-based support role.
  • Excellent written communication and typing speed
  • Friendly and persuasive demeanor with strong listening skills.
  • Comfortable using sales scripts and objection-handling techniques.
  • Strong organizational skills.
  • Dependable, including excellent attendance.
  • Willing to work overtime and Saturdays.
  • Proficient with Microsoft Office Suite including MS teams.

Education and Experience
  • High School diploma or GED required; Associate's or Bachelor's degree preferred.
  • Experience in sales, operations, or executive administrative support is preferred.

Physical Requirements
  • Must be able to sit or stand for long periods.
  • Must be able to work in an office environment.
  • Must be able to lift and move items up to 25 pounds.

Patriot Mobile is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, or national origin.

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