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Online Banker Jobs in Decatur, GA (NOW HIRING)

Universal Banker

Atlanta, GA · On-site

$17.25 - $21.75/hr

Assists with ATM, online banking, and mobile app troubleshooting * Confirms identification for client and determines that all necessary documents are in proper form and within authorized limits

Preferred Banker - Alpharetta GA

Marietta, GA · On-site

$18.25 - $22.25/hr

Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) Maintaining knowledge of all products, services, technology and policies to provide the best ...

Preferred Banker - Alpharetta GA

Marietta, GA · On-site

$18.25 - $22.25/hr

Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) * Maintaining knowledge of all products, services, technology and policies to provide the best ...

Preferred Banker - Alpharetta GA

Alpharetta, GA · On-site

$18.75 - $23/hr

Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) * Maintaining knowledge of all products, services, technology and policies to provide the best ...

Free Online Banking and Free Unlimited Online Bill Payment * Employee Banking Perks Disclaimer: The above is meant to describe the general nature and level of work being performed; it is not intended ...

Showing results 21-40

Online Banker information

See Decatur, GA salary details

$30.3K

$62.6K

$111.8K

How much do online banker jobs pay per year?

As of Aug 10, 2026, the average yearly pay for online banker in Decatur, GA is $62,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $64,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online banker?

To thrive as an Online Banker, you need a solid understanding of banking products, digital financial services, and customer account management, often supported by a degree in finance or related experience. Familiarity with online banking platforms, CRM software, and cybersecurity protocols is typically required. Excellent communication, problem-solving abilities, and attention to detail help you deliver outstanding virtual customer service. These skills are crucial for efficiently resolving client queries, maintaining security, and fostering customer trust in digital banking environments.

Can I work remotely for an online banker?

Online bankers often have the opportunity to work remotely, especially for roles involving customer service, account management, or financial advising that can be performed using secure online platforms. However, some tasks may require in-person presence or specific certifications, and employers' policies vary regarding remote work arrangements.

What does an online banker do?

An Online Banker is a banking professional who assists customers with financial transactions, account management, and banking services through digital platforms such as websites, mobile apps, and chat support. Their responsibilities include helping clients open accounts, transfer funds, pay bills, and resolve issues without the need for physical branch visits. Online Bankers are also trained to provide guidance on digital banking tools and ensure the security of customers' personal and financial information.

What are some common challenges online bankers face when assisting customers remotely?

Online Bankers often encounter challenges such as verifying customer identities securely, addressing complex banking needs without face-to-face interaction, and managing multiple customer inquiries simultaneously through digital channels. They must stay up to date on online security protocols and be adept at using various communication tools to resolve issues efficiently. Developing strong communication skills and maintaining patience is key to delivering excellent service and building trust with customers in a remote setting.

What is the difference between Online Banker vs Customer Service Representative?

AspectOnline BankerCustomer Service Representative
CredentialsBanking experience, sometimes certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote or branch-based, digital banking platformsCall centers, retail branches, or remote
Industry UsageFinancial services, bankingBanking, retail, telecommunications
Search/Comparison IntentOnline banking roles, digital banking jobsCustomer support, client service roles

Online Bankers focus on managing digital banking services, providing financial advice online, and handling online transactions. Customer Service Representatives assist clients with inquiries, account issues, and support across various channels. While both roles involve client interaction within banking, Online Bankers specialize in digital platforms, whereas Customer Service Reps may work in person or via phone, with broader customer support responsibilities.

What are the most commonly searched types of Banker jobs in Decatur, GA? The most popular types of Banker jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Banker jobs? Cities near Decatur, GA with the most Online Banker job openings:
Infographic showing various Online Banker job openings in Decatur, GA as of August 2026, with employment types broken down into 62% Full Time, 34% Part Time, 1% Temporary, and 3% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $62,564 per year, or $30.1 per hour.

Relationship Banker - Atlanta Northeast Market - Bilingual Spanish Required

Bank of America

Lilburn, GA • On-site

$17 - $22.25/hr

Full-time

Posted 20 days ago


Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 526 frontline employees who took The Breakroom Quiz

51st of 170 rated banks


Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Responsibilities:
  • Executes the bank's risk culture and strives for operational excellence
  • Builds relationships with clients to meet financial needs
  • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Grows business knowledge and network by partnering with experts in small business, lending, and investments
  • Manages financial center traffic, appointments, and outbound calls effectively
  • Drives the client experience
  • Manages cash responsibilities

Required Qualifications:
  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
  • Collaborates effectively to get things done, building and nurturing strong relationships
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Is confident in identifying solutions for new and existing clients based on their needs
  • Communicates effectively and confidently and is comfortable engaging all clients
  • Has the ability to learn and adapt to new information and technology platforms
  • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
  • Applies strong critical thinking and problem-solving skills to meet clients' needs
  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Efficiently manages time and capacity
  • Focuses on results while acting in the best interest of the client
  • Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
  • Bilingual Spanish Required

Desired Qualifications:
  • Experience in financial services and knowledge of financial services industry, products and solutions
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
  • Six months of cash handling experience
  • Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Skills:
  • Adaptability
  • Business Acumen
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Account Management
  • Client Experience Branding
  • Client Management
  • Client Solutions Advisory
  • Relationship Building
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40

What Bank Of America employees say

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About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1998

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