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Online Banker Jobs in Decatur, GA (NOW HIRING)

Bank of America

Relationship Banker

Smyrna, GA

$18 - $23.75/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

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All JobsOnline Banker JobsOnline Banker Jobs in Decatur, GA

Online Banker information

See Decatur, GA salary details

$30.3K

$62.6K

$111.8K

How much do online banker jobs pay per year?

As of Jul 13, 2026, the average yearly pay for online banker in Decatur, GA is $62,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $64,400.00 per year, depending on experience, location, and employer.

How to make 25 dollars an hour online?

Online bankers can earn around $25 an hour by providing financial services such as account management, customer support, or financial advising through remote platforms. Developing skills in banking software, communication, and compliance can help increase earning potential, especially with certifications or experience in finance. Many roles require a reliable internet connection and a suitable workspace.

How to work online banking?

Online bankers use digital platforms to manage customer accounts, process transactions, and provide support remotely. They need to be familiar with banking software, cybersecurity practices, and customer service skills, often working during standard banking hours or shifts. Training on specific banking systems and certifications in financial services may be required.

What are the key skills and qualifications needed to thrive as an Online Banker, and why are they important?

To thrive as an Online Banker, you need a solid understanding of banking products, digital financial services, and customer account management, often supported by a degree in finance or related experience. Familiarity with online banking platforms, CRM software, and cybersecurity protocols is typically required. Excellent communication, problem-solving abilities, and attention to detail help you deliver outstanding virtual customer service. These skills are crucial for efficiently resolving client queries, maintaining security, and fostering customer trust in digital banking environments.

Can you work for a bank from home?

Online bankers can often work from home, especially in roles that involve customer service, account management, or financial advising conducted via phone, email, or online platforms. These positions typically require strong computer skills, secure internet access, and sometimes specific certifications or training. However, some banking tasks, such as cash handling or in-branch services, require physical presence at a bank branch.

What does an Online Banker do?

An Online Banker is a banking professional who assists customers with financial transactions, account management, and banking services through digital platforms such as websites, mobile apps, and chat support. Their responsibilities include helping clients open accounts, transfer funds, pay bills, and resolve issues without the need for physical branch visits. Online Bankers are also trained to provide guidance on digital banking tools and ensure the security of customers' personal and financial information.

What are some common challenges Online Bankers face when assisting customers remotely?

Online Bankers often encounter challenges such as verifying customer identities securely, addressing complex banking needs without face-to-face interaction, and managing multiple customer inquiries simultaneously through digital channels. They must stay up to date on online security protocols and be adept at using various communication tools to resolve issues efficiently. Developing strong communication skills and maintaining patience is key to delivering excellent service and building trust with customers in a remote setting.

What is the difference between Online Banker vs Customer Service Representative?

AspectOnline BankerCustomer Service Representative
CredentialsBanking experience, sometimes certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote or branch-based, digital banking platformsCall centers, retail branches, or remote
Industry UsageFinancial services, bankingBanking, retail, telecommunications
Search/Comparison IntentOnline banking roles, digital banking jobsCustomer support, client service roles

Online Bankers focus on managing digital banking services, providing financial advice online, and handling online transactions. Customer Service Representatives assist clients with inquiries, account issues, and support across various channels. While both roles involve client interaction within banking, Online Bankers specialize in digital platforms, whereas Customer Service Reps may work in person or via phone, with broader customer support responsibilities.

How can I make 2000 a week working from home?

Online bankers can increase earnings by handling high-volume transactions, providing premium financial services, or working for firms that offer performance-based bonuses. Developing strong customer service skills and obtaining relevant certifications can also help qualify for higher-paying roles or commissions, contributing to weekly income goals.
What are the most commonly searched types of Banker jobs in Decatur, GA? The most popular types of Banker jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Banker jobs? Cities near Decatur, GA with the most Online Banker job openings:
Online Banker jobs near you
Infographic showing various Online Banker job openings in Decatur, GA as of July 2026, with employment types broken down into 13% Locum Tenens, 70% Full Time, 12% Part Time, 1% Temporary, 3% Nights, and 1% Summer. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,564 per year, or $30.1 per hour.
Relationship Banker

Relationship Banker

Bank of America

Smyrna, GA

$18 - $23.75/hr

Full-time

Re-posted 4 days ago

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

  • Executes the bank's risk culture and strives for operational excellence
  • Builds relationships with clients to meet financial needs
  • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Grows business knowledge and network by partnering with experts in small business, lending, and investments
  • Manages financial center traffic, appointments, and outbound calls effectively
  • Drives the client experience
  • Manages cash responsibilities

Required Qualifications:

  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
  • Collaborates effectively to get things done, building and nurturing strong relationships
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Is confident in identifying solutions for new and existing clients based on their needs
  • Communicates effectively and confidently and is comfortable engaging all clients
  • Has the ability to learn and adapt to new information and technology platforms
  • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
  • Applies strong critical thinking and problem-solving skills to meet clients' needs
  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Efficiently manages time and capacity
  • Focuses on results while acting in the best interest of the client
  • Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance

Desired Qualifications:

  • Experience in financial services and knowledge of financial services industry, products and solutions
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
  • Six months of cash handling experience
  • Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Skills:

  • Adaptability
  • Business Acumen
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Account Management
  • Client Experience Branding
  • Client Management
  • Client Solutions Advisory
  • Relationship Building
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

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