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Online Banker Jobs in Decatur, GA (NOW HIRING)

M C Bank and Trust Co.

Universal Banker

Atlanta, GA

$17.25 - $21.75/hr

Perform all Teller transactions and troubleshoot debit card and online banking issues. * Promote and market the Bank's products and services to both new and existing clients. * Maintain a high level ...

Bank of America

Relationship Banker

Smyrna, GA

$18 - $23.75/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

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All JobsOnline Banker JobsOnline Banker Jobs in Decatur, GA

Online Banker information

See Decatur, GA salary details

$30.3K

$62.6K

$111.8K

How much do online banker jobs pay per year?

As of Jun 8, 2026, the average yearly pay for online banker in Decatur, GA is $62,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $64,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Banker, and why are they important?

To thrive as an Online Banker, you need a solid understanding of banking products, digital financial services, and customer account management, often supported by a degree in finance or related experience. Familiarity with online banking platforms, CRM software, and cybersecurity protocols is typically required. Excellent communication, problem-solving abilities, and attention to detail help you deliver outstanding virtual customer service. These skills are crucial for efficiently resolving client queries, maintaining security, and fostering customer trust in digital banking environments.

What does an Online Banker do?

An Online Banker is a banking professional who assists customers with financial transactions, account management, and banking services through digital platforms such as websites, mobile apps, and chat support. Their responsibilities include helping clients open accounts, transfer funds, pay bills, and resolve issues without the need for physical branch visits. Online Bankers are also trained to provide guidance on digital banking tools and ensure the security of customers' personal and financial information.

What are some common challenges Online Bankers face when assisting customers remotely?

Online Bankers often encounter challenges such as verifying customer identities securely, addressing complex banking needs without face-to-face interaction, and managing multiple customer inquiries simultaneously through digital channels. They must stay up to date on online security protocols and be adept at using various communication tools to resolve issues efficiently. Developing strong communication skills and maintaining patience is key to delivering excellent service and building trust with customers in a remote setting.

What is the difference between Online Banker vs Customer Service Representative?

AspectOnline BankerCustomer Service Representative
CredentialsBanking experience, sometimes certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote or branch-based, digital banking platformsCall centers, retail branches, or remote
Industry UsageFinancial services, bankingBanking, retail, telecommunications
Search/Comparison IntentOnline banking roles, digital banking jobsCustomer support, client service roles

Online Bankers focus on managing digital banking services, providing financial advice online, and handling online transactions. Customer Service Representatives assist clients with inquiries, account issues, and support across various channels. While both roles involve client interaction within banking, Online Bankers specialize in digital platforms, whereas Customer Service Reps may work in person or via phone, with broader customer support responsibilities.

How can I make 2000 a week working from home?

An online banker can potentially earn $2,000 a week by managing high-volume client accounts, providing financial advice, or performing specialized banking services remotely. Achieving this income level typically requires extensive experience, a strong client base, and possibly certifications such as a Series 7 or Series 63 license, along with excellent communication skills and the ability to work flexible hours.
What are the most commonly searched types of Banker jobs in Decatur, GA? The most popular types of Banker jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Banker jobs? Cities near Decatur, GA with the most Online Banker job openings:
Online Banker jobs near you
Universal Banker

Universal Banker

M C Bank and Trust Co.

Atlanta, GA

$17.25 - $21.75/hr

Full-time

Posted 18 days ago

Job description

The Universal Banker provides exceptional customer service while performing both Teller and Platform duties and will be expected to enthusiastically market the Bank’s products and services to new and existing clients.
Key Responsibilities:
  • Service customers with non-complex platform needs.
  • Perform all Teller transactions and troubleshoot debit card and online banking issues.
  • Promote and market the Bank’s products and services to both new and existing clients.
  • Maintain a high level of customer satisfaction through professional and courteous interactions.
Qualifications:
  • At least one year of previous Teller experience is preferred.
  • Proficient in Microsoft Outlook, Word, and Excel.
  • High school diploma or GED required.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
M C Bank is an Equal Opportunity / Affirmative Action employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. All hiring decisions are based on qualifications, merit, and business needs.
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