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Online Amazon Customer Service Jobs in Rome, GA (NOW HIRING)

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

Handle customer inquiries via email and process orders with exceptional service. * Answering inquiries timely and accurately to ensure customer receive inquiries with exceptional service. * Data ...

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

Handle customer inquiries via email and process orders with exceptional service. * Answering inquiries timely and accurately to ensure customer receive inquiries with exceptional service. * Data ...

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Summerville, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Showing results 21-40

Online Amazon Customer Service information

See Rome, GA salary details

$9

$18

$26

How much do online amazon customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for online amazon customer service in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an online Amazon customer service representative?

Online Amazon Customer Service representatives are professionals who assist customers with their inquiries, orders, returns, and issues related to Amazon's products and services through online channels such as chat, email, and sometimes phone. They handle questions about shipping, account management, payment issues, product information, and help resolve any problems customers may face. These representatives play an essential role in ensuring customer satisfaction by providing timely, accurate, and courteous support. They often work remotely, using Amazon's internal tools and resources to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as an online Amazon customer service representative?

To thrive as an Online Amazon Customer Service Representative, you need strong problem-solving abilities, attention to detail, and proficiency in written and verbal communication, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and Amazon's internal tools is often required. Patience, empathy, and adaptability help you stand out by ensuring positive customer interactions and effective conflict resolution. These skills are vital to efficiently address customer inquiries, maintain satisfaction, and uphold Amazon’s reputation for excellent service.

What are some common challenges faced by online Amazon customer service representatives, and how can they be managed effectively?

Online Amazon Customer Service representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and navigating multiple internal systems simultaneously. Effective time management, clear communication skills, and a thorough understanding of Amazon's policies are essential for success. Representatives are supported with comprehensive training and access to knowledge bases, and teamwork is encouraged to resolve complex issues collaboratively. Staying organized and practicing empathy can help create positive customer experiences and reduce stress in this fast-paced environment.

What is the difference between Online Amazon Customer Service vs Online eBay Customer Service?

AspectOnline Amazon Customer ServiceOnline eBay Customer Service
Required CredentialsHigh school diploma, customer service experience, sometimes certificationsHigh school diploma, customer service experience, familiarity with online platforms
Work EnvironmentRemote, computer-based, flexible hoursRemote, computer-based, flexible hours
Employer & Industry UsageAmazon, e-commerce, retaileBay, online marketplace, retail
Common Search & ComparisonYesYes

Online Amazon Customer Service and Online eBay Customer Service roles share similarities in work environment, credentials, and industry. Both involve remote, computer-based customer support for major online marketplaces. The main difference lies in the platform they support: Amazon versus eBay, each with unique policies and customer interaction styles. Understanding these distinctions helps job seekers target the right role based on their platform preference and experience.

What are the most commonly searched types of Amazon Customer Service jobs in Rome, GA?

The most popular types of Amazon Customer Service jobs in Rome, GA are:

What are popular job titles related to Online Amazon Customer Service jobs in Rome, GA?

For Online Amazon Customer Service jobs in Rome, GA, the most frequently searched job titles are:

What cities near Rome, GA are hiring for Online Amazon Customer Service jobs?

Cities near Rome, GA with the most Online Amazon Customer Service job openings:

Infographic showing various Online Amazon Customer Service job openings in Rome, GA as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,115 per year, or $18.8 per hour.

Customer Service Representative

White, GA • On-site

Surya Systems
IT Services • 51 - 200 employees

$14.25 - $19.25/hr

Other

Re-posted 6 days ago


Job description

About Surya Inc.
At Surya Inc., we are redefining the world of interior design. As a leading furnishings company, we offer a thoughtfully curated collection of design-forward furniture, rugs, textiles, lighting, wall decor, and accents. Our products are available globally through interior designers, architects, procurement firms, and more. Surya Inc. proudly includes renowned brands such as Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. We've been honored ten times on the Inc. 5000 list of America's fastest-growing privately held companies.
Job Summary
Surya is looking for a customer care professional with a passion for creating loyal customers. The Customer Care team processes orders and resolves and responds to customer issues via email and phone contact. We are looking for someone who loves to work within a team to exceed customer expectations and provide reliable, responsive, and resourceful service in every interaction. You will have the opportunity to become a Surya subject matter expert for customers concerning Surya products and processes. Our Customer Care management team is caring, supportive and dedicated to your success!
Primary responsibilities:
    • Handle customer inquiries via email and process orders with exceptional service.
    • Answering inquiries timely and accurately to ensure customer receive inquiries with exceptional service.
    • Data entry for orders being manually entered into the system and emails to customers answering their requests.
    • Provide accurate product and service information.
    • Recommend options to customers when they are attempting to cancel.
    • Note accounts as appropriate.
    • Diffuse upset customers as needed.
    • Escalate recurring problems to immediate supervisor.
    • Provide supervisor and Customer Care management with process improvement recommendations.
    • Gain and excel in knowledge of all Surya products and processes.
  • Job Requirements:
    • Exceptional customer service skills
    • Two or more years of experience in customer service
    • Demonstrates ability to accurately problem solve
    • Enjoys working with others in a team environment
    • Exceptional attention to detail is critically important
    • Knowledge of Microsoft office products, i.e., Excel, Outlook, Word
    • Experience working with order entry and ticketing systems
    • Adapts well to change and learning new processes
    • Demonstrates the understanding of balancing the needs of the business with customer needs.
  • Preferred Experience:
    • Some advanced degree work in a related field.
    • Two or more years of customer phone service
    • Experience working on process improvement initiatives

Surya provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.