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Online Advisor Jobs in Springfield, IL (NOW HIRING)

Sun Auto Tire and Service

Service Advisor

Chatham, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Sun Auto Tire and Service

Service Advisor

Springfield, IL · On-site

$55K - $75K/yr

The Service Advisor is responsible for selling and promoting all products and services offered by CheckPointTire & Service Center by following the company's store standards and expectations. They ...

Plaza Tire Service

Service Advisor

Springfield, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by CheckPointTire & Service Center by following the company's store standards and expectations. They ...

Plaza Tire Service

Service Advisor

Springfield, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by CheckPointTire & Service Center by following the company's store standards and expectations. They ...

Plaza Tire Service

Service Advisor

Springfield, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by CheckPointTire & Service Center by following the company's store standards and expectations. They ...

Plaza Tire Service

Service Advisor

Springfield, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by CheckPointTire & Service Center by following the company's store standards and expectations. They ...

Covetrus, Inc.

Clinic Growth Advisor

Springfield, IL · On-site

The Clinic Growth Advisor serves as a trusted partner to veterinary practices, driving adoption of Covetrus technology solutions, improving operational efficiencies, and enhancing customer ...

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Online Advisor information

See Springfield, IL salary details

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How much do online advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for online advisor in Springfield, IL is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.52 per hour, depending on experience, location, and employer.

What is an online advisor?

An Online Advisor is a professional who provides guidance, support, or expertise to clients over the internet. They may work in various fields such as education, finance, customer service, or technical support, assisting individuals through chat, email, video calls, or forums. Online Advisors help answer questions, solve problems, and offer recommendations, often serving as a convenient and accessible resource for people seeking help remotely.

What are the key skills and qualifications needed to thrive as an online advisor, and why are they important?

To thrive as an Online Advisor, you need strong communication skills, problem-solving abilities, and a solid understanding of the products or services you represent, often supported by a relevant degree or customer service experience. Familiarity with CRM software, help desk platforms, and chat or video conferencing tools is typically required. Outstanding Online Advisors excel in empathy, patience, and adaptability to effectively address diverse client needs in a virtual environment. These skills ensure efficient, accurate support and foster positive client relationships, which are crucial for customer satisfaction and retention.

What are some common challenges online advisors face when supporting clients remotely, and how can these be managed?

One of the main challenges for Online Advisors is building rapport and trust with clients without face-to-face interaction. To manage this, advisors rely on clear communication, active listening, and empathy in their written or video exchanges. Additionally, staying organized and promptly responding to inquiries can help maintain strong client relationships. Online Advisors also often navigate multiple digital platforms, so being tech-savvy and adaptable is essential for success in this role.

What are the most commonly searched types of Advisor jobs in Springfield, IL?

The most popular types of Advisor jobs in Springfield, IL are:

What are popular job titles related to Online Advisor jobs in Springfield, IL?

For Online Advisor jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Online Advisor jobs in Springfield, IL look for?

The top searched job categories for Online Advisor jobs in Springfield, IL are:

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Online Advisor jobs near you

Customer Service Advisor

Ben Tire Distributors - Neal Tire & Auto

Taylorville, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Neal Tire amp; Auto Service has been a frontrunner in the automotive industry for 100 years, with 25 retail locations spanning Illinois, Indiana, and Kentucky. At each location, customers can choose from a wide array of tires from trusted brands and take advantage of a variety of auto services. Our parent company, Ben Tire Distributors, oversees an additional 6 distribution centers in the Midwest, providing efficient service to dealers across the region. We operate with the mission to build trusted, lasting relationships through excellent customer experiences, impeccable service, and community engagement. Committed to our roots as a family business, we are proud to be 100% employee-owned, allowing our staff to actively participate in the company’s success and build retirement benefits through company ownership.
We are looking for a Customer Service Advisor to join our team! As the first point of contact, our Customer Service Advisor is responsible for helping customers determine repairs and maintenance required for their vehicle, communicating any costs that could be incurred during their service, and relaying information to the service technicians. The Customer Service Advisor stays in contact with the customer to provide updates on the status of their vehicle and ensures that all required services are completed. Apply now and help drive our customer satisfaction to new heights!
Job Type: Full-time
Work Environment: Shop Environment
Weekly Day Range: Monday to Friday w/ Weekend Availability as Needed
Primary Responsibilities:
  • Answering phones and greeting customers in the showroom promptly and in a friendly manner.
  • Obtaining customer and vehicle information
  • Advising customers on the care of and the value of maintaining their vehicles
  • Determining and recommending needed maintenance base on age, mileage, and vehicle history
  • Determining needs for repair and/or service of their vehicle issues
  • Clearly reporting all vehicle symptoms as described by the customer
  • Preparing complete and accurate estimate of cost for labor and parts
  • Monitoring the progress of each vehicle throughout the day, updating customers frequently
  • Verifying final invoice reflects services performed on the work order
  • Increasing customer satisfaction by building customer relations
  • Uphold company standards for ethics, professionalism, customer service, and positive community relations
Basic Qualifications:
  • High School Diploma/GED Required
  • Valid Driver's License w/ Safe Driving Record
  • Successful Completion of Background Check and Pre-Employment Drug Screening
Skill Requirements:
  • Proficient knowledge of automotive service and tire maintenance
  • Excellent communication skills in-person and over the phone
  • Ability to communicate technical information in non-technical terms to customers
  • Eagerness to evolve and adapt with changing business needs
  • Ability to prioritize and multi-task in a fast-paced environment
Experience:
  • Customer Service: 1+ Years (Required)
Company Benefits:
  • Pay Range: 18-20/hr, depending on experience and qualifications
  • 401(k) w/ Company Match
  • Employee Stock Ownership Plan
  • Paid Time Off amp; Paid Holidays
  • Employee Discount
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
Neal Tire is an equal opportunity employer. We are committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Neal Tire is committed to providing a safe, healthy, and productive workplace that is free from alcohol and unlawful drugs as classified under local, state, or federal laws, including marijuana.

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