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Amazon

Revenue Cycle Analyst I, Amazon One Medical

Jun 10, 2026 As a member of the Amazon One Medical Revenue Cycle team, this Revenue Cycle Analyst will be responsible for supporting Amazon One Medical Clinical and Revenue Cycle teams in managing ...

Amazon

Revenue Cycle Analyst I, Amazon One Medical

Jun 10, 2026 As a member of the Amazon One Medical Revenue Cycle team, this Revenue Cycle Analyst will be responsible for supporting Amazon One Medical Clinical and Revenue Cycle teams in managing ...

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How much do one medical amazon jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for one medical amazon in the United States is $76.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $192.31 per hour, depending on experience, location, and employer.

What is a One Medical Amazon job?

A One Medical Amazon job refers to a role within One Medical, a primary care organization acquired by Amazon. These jobs can include healthcare providers, administrative staff, or technology roles that support One Medical’s patient care operations. Employees in these roles help deliver high-quality, tech-enabled healthcare services to Amazon employees and other One Medical members. Positions may vary by location and experience level, offering opportunities in both clinical and non-clinical capacities.

What are the key skills and qualifications needed to thrive in the One Medical Amazon position, and why are they important?

To thrive in a One Medical Amazon role, you need a strong background in healthcare administration or clinical care, often with a relevant degree or certification. Familiarity with electronic health record (EHR) systems, telehealth platforms, and proprietary Amazon or One Medical software is commonly required. Excellent communication, adaptability, and customer service skills are highly valued for engaging with patients and collaborating across teams. These skills are crucial to ensure efficient care delivery, a seamless patient experience, and alignment with One Medical and Amazon’s innovative, patient-focused standards.

What is the typical work environment like for a One Medical Amazon employee?

Employees in the One Medical Amazon team often work in a hybrid environment, combining time in modern clinical offices with virtual care or telehealth support. Team members collaborate closely with physicians, nurse practitioners, administrative staff, and tech professionals, creating a dynamic, supportive workplace. The pace can be fast, as the team aims to deliver accessible, high-quality healthcare leveraging advanced technology and Amazon’s commitment to customer obsession. New hires can expect a detailed onboarding process and ongoing professional development opportunities. This collaborative and innovative setting enables employees to grow their skills while making a real difference for patients.

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One Medical Amazon jobs near you
Systems Development Engineer II, Healthcare IT

Systems Development Engineer II, Healthcare IT

Amazon

Austin, TX

Full-time

Posted 10 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,817 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers

Job description

Do you want to solve business challenges through innovative technology. Do you enjoy working on scalable platform engineering in a fast-paced team environment. Do you love working on projects that directly impact the health and well-being of millions of Amazon customers.

At Amazon Health Services (AHS), we hire the best minds in technology to innovate and build things for the benefit of our customers. Our Systems Development Engineers play an instrumental role in building, maintaining, and optimizing the platforms and infrastructure that power Amazon's health services ecosystem - including Amazon Pharmacy and Amazon One Medical. Amazon Health Services challenges are big and impact millions of patients, providers, and healthcare operations across the organization.

Our path is not always easy, so we are selective about who joins us on this journey. There is a certain kind of person who takes on systems development challenges at AHS - someone excited by the idea of owning and managing contact center platforms, integrating enterprise platforms, automating operational workflows, and supporting critical health services tools while managing ambiguity and the pace of a company whose ship cycles are measured in weeks, not years. If this is you, come build the future with us.


Key job responsibilities
# Platform Engineering & Development
Design, develop, and maintain NICE CXone Studio scripts, IVR call flows, and integrations with Salesforce and third-party systems via APIs. Build and configure platforms supporting Amazon Health Services tools (NICE CXone, Amazon Connect, Zoom). Leverage Amazon Quick Suite's agentic AI for automation and productivity.
# Quality Assurance & Operations
Build and QA call routing with stakeholders

Develop coding standards and best practices. Serve as lead engineer for NICE CXone and support engineer for Zoom. Provide Tier 3 support, on-call coverage, and troubleshoot distributed systems using remote access tools (BeyondTrust, Kaseya).

Participate in code reviews, CI processes, system upgrades, and operational reviews to drive continuous improvement.
# Administration & Workforce Optimization
Manage user lifecycle (JIT/SCIM provisioning, permissions, SSO via Okta), phone number operations, skill assignments, and CXone/Zoom admin functions. Support CXone Agent, MAX, and Salesforce Agent applications. Assist with Quality Management, IEX, Interaction Analytics, and Performance Management setup.
# Documentation & Stakeholder Engagement
Create and maintain SOPs, design documents, runbooks, and call routing diagrams

Lead NICE CXone project initiatives, conduct design sessions, translate business needs into scalable solutions, and communicate progress to stakeholders. Stay current with emerging technologies and drive CCaaS improvements.
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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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