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One Call Jobs in Washington (NOW HIRING)

ARS-Rescue Rooter

HVAC / One-Call Close

Gaithersburg, MD

$150K - $300K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

HVAC / One-Call Close

Gaithersburg, MD · On-site

$150K - $300K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

HVAC / One-Call Close

Gaithersburg, MD · On-site

$150K - $300K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

HVAC / One-Call Close

Gaithersburg, MD · On-site

$150K - $300K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

Premier Home Pros

Be Seen First

In-Home Bathroom & Flooring Sales Representative Premier Home Pros

Jessup, MD · On-site

$150K - $300K/yr

In-Home Bathroom & Flooring Sales Representative - Premier Home Pros MUST HAVE EXTENSIVE ONE-CALL-CLOSE IN-HOME SALES EXPERIENCE Premier Home Pros is expanding and actively hiring experienced in-home ...

ActioNet

Call Center (Tier 1) Manager

Rockville, MD

Call Center (Tier 1) Manager (Rockville, MD) Position Overview The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for ...

ActioNet

Call Center (Tier 1) Manager

Rockville, MD

Call Center (Tier 1) Manager (Rockville, MD) Position Overview The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for ...

ActioNet

Call Center (Tier 1) Manager

Rockville, MD

Description Call Center (Tier 1) Manager (Rockville, MD) Position Overview The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality ...

ARS-Rescue Rooter

Residential Sales - HVAC

Waldorf, MD · On-site

$150K - $300K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

Outside Sales Rep - HVAC

Glen Burnie, MD · On-site

$300K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

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All JobsOne Call JobsOne Call Jobs in Washington

One Call information

See Washington salary details

$12

$20

$28

How much do one call jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for one call in Washington is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.78 per hour, depending on experience, location, and employer.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are popular job titles related to One Call jobs in Washington?

For One Call jobs in Washington, the most frequently searched job titles are:

What job categories do people searching One Call jobs in Washington look for?

The top searched job categories for One Call jobs in Washington are:

One Call jobs near you
Infographic showing various One Call job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 18% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $42,197 per year, or $20.3 per hour.

HVAC / One-Call Close

ARS-Rescue Rooter

Gaithersburg, MD

$150K - $300K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Overview

Pay: $150K – $300K+ annually based on performance* (average compensation range)
Compensation: Commission-only role with training salary that transitions to a draw

Location: Laurel and surrounding areas
Schedule: Full-time, year-round work

Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services, with over 7,000 team members and more than 45 years of experience delivering trusted home comfort solutions to customers across the country.

We are hiring motivated In-Home Sales Representatives (Comfort Advisors) to help homeowners replace and upgrade their heating and air conditioning systems. This role focuses on providing professional consultations and recommending HVAC system solutions based on each customer’s comfort needs.

What We Offer

  • Company-generated warm leads – no cold calling or door knocking

  • 3–4 scheduled appointments per day (lead volume may fluctuate based on weather demand)

  • Minimum expectation of 55 leads per month

  • Uncapped commission structure designed for high performers

  • Training salary that transitions to a draw once ramp-up is complete

  • Weekly commission settlements so you can easily track your income

  • Take-home vehicle, gas card, phone, and laptop provided

  • Insurance available after 31 days

  • Low-cost medical (as low as $5/week)

  • Dental, vision, HSA/FSA

  • 401(k) with company match

  • 13 days PTO + 8 paid holidays

  • Company-paid life insurance

  • Ongoing sales training and leadership development


Responsibilities

As a Comfort Advisor / In-Home HVAC Sales Representative, you will meet with homeowners to evaluate their current heating and cooling systems and present customized replacement solutions.

  • Meet with homeowners during scheduled appointments to assess HVAC system replacement needs

  • Inspect existing heating and air conditioning equipment to determine job scope and pricing

  • Access HVAC equipment that may be located in attics, crawlspaces, basements, or mechanical areas

  • Provide professional recommendations for HVAC system upgrades and replacements

  • Present financing options and system solutions during the consultation

  • Close sales in a one-call close sales environment

  • Deliver a professional customer experience from consultation through installation

  • Work closely with installation teams to ensure a smooth project handoff

Lead flow is consistent, but volume can fluctuate depending on seasonal and weather-driven demand.


Qualifications

What You Need

  • Prior in-home sales experience preferred

  • One-call close experience strongly preferred

  • HVAC knowledge helpful (training provided)

  • Valid driver’s license with clean driving record

  • Must pass background check and drug screening

  • Ability to access attics on hot days and crawlspaces in cold or wet conditions to inspect existing equipment

  • Strong communication, presentation, and customer engagement skills

This is a performance-driven sales role designed for closers who thrive in a consultative, one-call sales environment.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.