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One Call Jobs in Tennessee (NOW HIRING)

One Call

Delivery at One Nashville, Tennessee

Nashville, TN · On-site

$16.25 - $20.25/hr

Reporting to the VP, Delivery Management (or Director, Delivery Operations), this role leads cross-functional delivery teams on Tier-2 programs or Tier-1 workstreams, owns Disciplined Agile Delivery ...

New

One, Inc.

Manager, Call Center

Knoxville, TN · On-site

Position Title: Manager, Call Center Department: Support Reports To: VP, Customer Support ... At One Inc, we empower insurers to meet policyholder expectations with choice, control, convenience ...

ARS-Rescue Rooter

Outside Sales Consultant

Cordova, TN · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

In-home HVAC Sales Representative

Cordova, TN

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

Outside Sales Consultant

Cordova, TN · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

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One Call information

See Tennessee salary details

$9

$16

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How much do one call jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for one call in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What types of jobs does One Call offer?

One Call offers a variety of jobs primarily in the healthcare and insurance industries, including claims processing, customer service, and administrative roles. These positions often require strong communication skills, attention to detail, and familiarity with industry-specific software or systems.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.
What are popular job titles related to One Call jobs in Tennessee? For One Call jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching One Call jobs in Tennessee look for? The top searched job categories for One Call jobs in Tennessee are:
What cities in Tennessee are hiring for One Call jobs? Cities in Tennessee with the most One Call job openings:
One Call jobs near you
Infographic showing various One Call job openings in Tennessee as of July 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 57% In-person, and 43% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Delivery at One Nashville, Tennessee

One Call

Nashville, TN • On-site

$16.25 - $20.25/hr

Other

Posted 3 days ago

New

One Call rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

168th of 481 rated business services

Job description

Delivery Manager

Job Summary: The Delivery Manager is a disciplined agile delivery practitioner accountable for initiative-level outcomes. Reporting to the VP, Delivery Management (or Director, Delivery Operations), this role leads cross-functional delivery teams on Tier-2 programs or Tier-1 workstreams, owns Disciplined Agile Delivery processes for assigned teams, and contributes delivery patterns and coaching to the broader organization. You resolve ambiguity, drive trade-off decisions, and deliver measurable value through flow - not through process compliance.

Essential Duties & Responsibilities: A disciplined agile delivery practitioner accountable to:

  • Lead cross-functional delivery teams on initiatives with meaningful business and technology impact - navigating complexity and resolving trade-offs independently.
  • Own Disciplined Agile Deliver processes and practices for assigned delivery teams; tailor approaches to fit the initiative context.
  • Contribute delivery patterns, lessons learned, and coaching to the Community of Practice (CoP), mentor Associate Delivery Managers.

Initiative Delivery - 60%

  • Own end-to-end delivery of Tier-2 programs or Tier-1 workstreams; align delivery outcomes to initiative OKRs and value realization.
  • Establish and maintain integrated delivery plans using Discipline Agile methods; define milestones, dependencies, and decision points appropriate to initiative scale.
  • Coordinate stakeholder interactions and ceremonies across business, technology, and operations (planning, reviews/demos, and retrospectives).
  • Develop and maintain delivery dashboards and information radiators; track flow metrics (throughput, cycle time, lead time, WIP flow efficiency, predictability) and use them to drive decisions.
  • Manage risks to value and quality; build contingency into plans; escalate with options, recommendations, and a clear point of view.
  • Apply SDLC/PDLC controls and Change Management practices; ensure compliance with risk and security standards.

Stakeholder Communication - 15%

  • Prepare and present delivery status to Director and VP-level audiences; translate delivery health into business-relevant insights.
  • Draft escalation documents that frame situation, complication, options, and recommendations; surface trade-offs to secure timely decisions.
  • Support senior delivery leaders in executive-level communication as needed; develop comfort and credibility at higher stakeholder altitudes.

Delivery Excellence & Community of Practice - 25%

  • Identify and implement agile process improvements for stable delivery; drive continuous improvement with measurable outcomes rather than ceremony compliance.
  • Apply lean thinking to remove waste and bottlenecks; facilitate continuous delivery over batch planning; coach teams toward smaller batch sizes and faster feedback loops.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

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